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Item Question & Answer
[GSS SALE] Organic Face Wash Alteya Organics Facial Cleanser and Wash 150ml
[GSS SALE] Organic Face Wash Alteya Organics Facial Cleanser and Wash 150ml
Item Q&A
  • Question : Inquiry for the item from kowyn_86Feb 27, 2021

  • Question : Inquiry for the item from lynnJan 22, 2021

    Whats expiry date for Lavender cleanser?

    Answer : [Re] Inquiry for the item from lynn

    Hi, the expiry is Nov 2022. Thank you!

  • Question : Inquiry for the item from snow_159Jan 06, 2021

    Can the cleaners remove makeup?

    Answer : [Re] Inquiry for the item from snow_159

    Hi, it can remove water based makeup. Thank you.

  • Question : Inquiry for the item from sweeties_annaSep 23, 2020

    Hi, I got sensitive, ezcam and oily skin, what kind of this product can I use?

    Answer : [Re] Inquiry for the item from sweeties_anna

    Hi dear, you can use the rose and jasmine cleanser 150ml or you can try our best selling Bio Damascena range Rose Otto Face wash 250ml (https://qoo.tn/BPhhHX/Q102120680). The Rose Otto Face Wash 250ml is very gentle and is suitable for skin type mentioned. For oily skin, as the product is gentle, you may do a double wash on the face, the face wash does not strip away the natural oils to leave face dry. Hope this helps.

  • Question : Inquiry for the item from ade****Jun 17, 2019

    Hi, I hv won the auction of $11.90 of 2 qty but the problem is I hv to order same item and actually I want 2 different items that’s why I bid for 2 qty. What can I do now?

    Answer : [Re] Inquiry for the item from ade****

    Hi Adeline, no worries, just let us know here and also in the memo which two items you will prefer. $11.90 will be for the cleansers. If you check out 2 cleansers at $11.90 each, let us know which cleanser flavors you will like. If you check out 2 floral waters at $13.90 each, let us know which floral waters you prefer. Thank you!

    Question : [Re] Inquiry for the item from ade****

    Noted, thks. I’ll need 1 cleanser and 1 toner. Many thks.

    Answer : [Re] Inquiry for the item from ade****

    Oops! Which means I can’t hv 1 each right as both different price.

    Question : [Re] Inquiry for the item from ade****

    Hi, yes we have sent out two cleansers as per the memo. Thank you!

+View all Notice, FAQ, Q&A >>
[FAMILY] The Goat Skincare Shampoo 250ml / Conditioner / baby shampoo / baby lotion / soap
[FAMILY] The Goat Skincare Shampoo 250ml / Conditioner / baby shampoo / baby lotion / soap
Item Q&A
  • Question : Inquiry for the item from GirlFeb 25, 2021

    Hi

    When will the baby goat lotion(250ml) be restock?

    Regards

    Answer : [Re] Inquiry for the item from Girl

    Hi, the new stock is estimated to arrive in our warehouse tomorrow from Australia. We can start sending the new stock out by Monday. :)

    Question : [Re] Inquiry for the item from Girl

    Hi,

    What is the new stock expiry date?

    Thanks.

  • Question : Inquiry related delivery from GirlFeb 04, 2021

    Hi,

    How long for the standard delivery?

    Thanks.

    Answer : [Re] Inquiry related delivery from Girl

    Hi, for qprime takes about 2-3 working days from order date. Thank you! :)

  • Question : Inquiry for the item from bee****Mar 04, 2020

    Hi

    What is the expiry date for shampoo and body wash?

    Thanks

    Answer : [Re] Inquiry for the item from bee****

    Hi, the expiry for baby goat shampoo and wash is July 2022. The shampoo 250ml is Oct 2022 and body wash original is Sept 2022. Thank you!

  • Question : Inquiry for the item from d_p****Nov 16, 2019

  • Question : Inquiry for the item from cha****Sep 05, 2019

+View all Notice, FAQ, Q&A >>
[VDAY PROMO] [1+1] $58! Alteya Organics Rose water [hydrate rejuvenate tighten pores rosewater]
[VDAY PROMO] [1+1] $58! Alteya Organics Rose water [hydrate rejuvenate tighten pores rosewater]
Item Q&A
  • Question : Inquiry for the item from xxw_rollFeb 14, 2021

  • Question : Inquiry for the item from aquarianmay88Dec 22, 2020

    What kind of citrus sxtract is in the toner?

    Answer : [Re] Inquiry for the item from aquarianmay88

    Hi, it is an organic citrus extract that is used. Thank you.

  • Question : Inquiry for the item from cyphuslimDec 20, 2020

    Hi,May I know the expiry date of the 500ml rose water.Thks

    Answer : [Re] Inquiry for the item from cyphuslim

    N is the facial wash suitable for acne skin.Thks.

    Question : [Re] Inquiry for the item from cyphuslim

    Hi, the expiry date for the Rosewater 500ml is Sept 2022. Thank you!

  • Question : Inquiry for the item from mml_mayDec 17, 2020

  • Question : Inquiry for the item from mml_mayDec 17, 2020

+View all Notice, FAQ, Q&A >>
[WEIGHT LOSS] NATURAL Garcinia Cambogia Extract (60 Capsules) BY EARTHS CREATION
[WEIGHT LOSS] NATURAL Garcinia Cambogia Extract (60 Capsules) BY EARTHS CREATION
Item Q&A
Alteya Organics Bulgarian Rose Water Toner - USDA Organic Award-Winning Organic Toner Mist 250ml
Alteya Organics Bulgarian Rose Water Toner - USDA Organic Award-Winning Organic Toner Mist 250ml
Item Q&A
  • Question : Inquiry for the item from deborahJan 28, 2021

    Hi, when is the rose water 500 ml stock be replenished? Thanks

    Answer : [Re] Inquiry for the item from deborah

    Hi dear, i've put in one quantity in the listing, as we have to reserve it for retail stores, I'll be able to have one reserved for you if you require till the end of today, please check out if you would like to order. :) The next shipment will be around end Feb. Thank you!

    Question : [Re] Inquiry for the item from deborah

    Hi dear

    I have made the purchase together with the body lotion. Thank you

    Answer : [Re] Inquiry for the item from deborah

    Thank you, we have received your order. As the body lotion is in the qoo10 warehouse, we will be sending in the rosewater to the qoo10 warehouse today and your package will be sent out from Qoo10 warehouse. Thank you!

  • Question : Inquiry for the item from gillian1113Dec 27, 2020

    How many days will it be delivered? And this has no persevative so will it spoil fast? Need refrigeration after open? Can use direct on face? Is it good for face whitening? Please answer all before I place order.

    Answer : [Re] Inquiry for the item from gillian1113

    Hi, our stocks are at the Qoo10 warehouse, they will be sent out within 2 days after ordering (due to holiday season), it will reach you within about 3 to 4 working days after you order, unless you choose same day checkout. It has no chemical preservatives, no alcohol and no artificial fragrance, the expiry is in 2022. Once open, you can put it in the fridge (but it is not necessary, just keep it in a cool, dry and out of sunlight area) and use it within 12 months. It can be used directly on face and as and when required for extra hydration. Rose water can be used to lighten the skin pigmentation and helps brighten uneven skin. Thank you.

    Question : [Re] Inquiry for the item from gillian1113

    500 ml? Any difference from those $1.50 Rose Water in supermarkets? I will place order. Or can I come and buy today directly?

    Answer : [Re] Inquiry for the item from gillian1113

    If come personally, how much?

    Question : [Re] Inquiry for the item from gillian1113

    500 ml? Any difference from those $1.50 Rose Water in supermarkets? I will place order. Or can I come and buy today directly?

    Answer : [Re] Inquiry for the item from gillian1113

    Can contact you by phone? Other day may not be at home to receive.

    Question : [Re] Inquiry for the item from gillian1113

    Hi, during this timeframe, we advise that purchases be made online. Alteya Organics rosewater is different from most rosewaters, during steam distillation, the rose oil is not separated from the Alteya Organics rosewater and that's the difference of Alteya Organics premium rosewaters vs others. Most lower end rosewaters will just be rose water without the rose oil inside. However, we understand most customers who are first time buyers of rosewaters may not understand the benefits of a premium rosewater, hence it is difficult for customers to know the difference between normal vs premium organic rosewaters such as produced by Alteya organics. Another point to note is that Alteya Organics rosewaters are organic, contains no alcohol and contains no chemical preservatives. Thank you.

  • Question : Inquiry for the item from idy****Jun 05, 2019

    Hi, when will this be restocked?

    Answer : [Re] Inquiry for the item from idy****

    Hi, we have the new stock for that, we have edited the listing. Thank you for your interest!

[1+1] PURE PAW PAW OINTMENT 25G - AUSTRALIA For burns/cuts/rash/diaper rash
[1+1] PURE PAW PAW OINTMENT 25G - AUSTRALIA For burns/cuts/rash/diaper rash
Item Q&A
  • Question : Inquiry for the item from LuJan 20, 2021

    Hi, may I know the expiry of the current batch? No expiry stated. Saw previously when you answered another query that with silver foil can last till 2023. Both of my products received is not plastic wrapped and had no silver foil as mentioned?

    Answer : [Re] Inquiry for the item from Lu

    Hi, the pure paw paws are produces in batches, the current batch that we have has expiry of Jan 2023. There will be a silver foil when you unscrew the cap from tube for the 25g. Thank you.

    Question : [Re] Inquiry for the item from Lu

    Hi, so 15g no foil I supposed? expiry for the 15g also Jan 23 then? Thanks

    Answer : [Re] Inquiry for the item from Lu

    Hi, so 15g no foil I supposed? expiry for the 15g also Jan 23 then? Thanks

    Question : [Re] Inquiry for the item from Lu

    Hi, yes the foil is only for the 25g. The lip applicator doesnt have the foil. The expiry for the 15g has different expiry dates. The original, strawberry and passion fruit 15g have expiry Nov 2022. Watermelon 15g expiry is Feb 2023 and Grape 15g is Jan 2023. Thank you.

  • Question : Inquiry for the item from LuJan 20, 2021

  • Question : Inquiry for the item from stanDec 10, 2020

  • Question : Inquiry for the item from STNov 16, 2020

    What's the expory date? Thanks

    Answer : [Re] Inquiry for the item from ST

    Hi, when it is sealed (with the silver foil), you can keep it till Jan 2023. Once opened, please use within 12 months. Thank you.

  • Question : Inquiry for the item from May43589Jul 17, 2020

    Hi any restock for Original ?

    Answer : [Re] Inquiry for the item from May43589

    Hi, the original is available now. Thank you! :)

+View all Notice, FAQ, Q&A >>
[New Year Sale] FRESH! 🇦🇺 GOAT SKINCARE SOAP -Relieve dryness itchiness/irritation/ECZEMA
[New Year Sale] FRESH! 🇦🇺 GOAT SKINCARE SOAP -Relieve dryness itchiness/irritation/ECZEMA
Item Q&A
  • Question : Inquiry for the item from charlieJan 20, 2021

  • Question : Inquiry for the item from momsntotsDec 22, 2020

  • Question : Inquiry for the item from WinDec 01, 2020

  • Question : Inquiry related delivery from SLNov 04, 2020

    I ordered 4 pcs but only received 2 and 1 is wrong, pls check asap (ref no. SGSG24639748).

    Answer : [Re] Inquiry related delivery from SL

    4 pcs I ordererd are (chia seeds, camomile, manuka and oatmeal) but you send only 2 pcs (chia seeds and Lemon Myrtle)

    Question : [Re] Inquiry related delivery from SL

    Hi, we're so sorry about that. Please let us rectify it for you on Monday, i'll check with the packer on this. We'll have the correct items sent out again to your address. Thank you.

  • Question : Inquiry for the item from cierra.tanOct 23, 2020

    Can I know the expiry date? Thank you.

    Answer : [Re] Inquiry for the item from cierra.tan

    Hi, for goat skincare soaps, they are made in batches. We are the exclusive authorized distributor for Singapore. Properly cured goat soaps do not expire, however, we usually recommend to use it within 5 years of production. The expiry is about 5 years for the soaps. Thank you!

+View all Notice, FAQ, Q&A >>
[1+1 SPECIAL] FREE GIFT! 🌿No more Smelly Feet 🌿Pamper Feet 👣 - Kokona Lavender Oil Foot Spray
[1+1 SPECIAL] FREE GIFT! 🌿No more Smelly Feet 🌿Pamper Feet 👣 - Kokona Lavender Oil Foot Spray
Item Q&A
  • Question : Inquiry from jacob89Jan 20, 2021

  • Question : Inquiry for the item from joytpoohSep 19, 2020

  • Question : Inquiry for the item from 88p****Jul 08, 2020

    Missing order Foot spray did not receive?

    Answer : [Re] Inquiry for the item from 88p****

    Hi dear, we're so sorry, we have checked with the packer, it is our error, we're so sorry about it. We will resend to you via qxpress door to door courier. The foot spray will be packed and picked up tomorrow, we will also add in a gift token of our appreciate for you. Thank you! - Skin Society Team

  • Question : Inquiry for the item from sok****May 13, 2020

    As stated in NEA website, boric acid is banned in Singapore. Is it safe to use? I have ordered the foot spray and cream that consist of boric acid. I really don’t feel comfortable about it.

    Answer : [Re] Inquiry for the item from sok****

    Hi, boric acid alone is a controlled substance by NEA. However, under NEA's website, there is an exclusive for boric acid used in cosmetics, medicinal preparations intended for human consumption. Please be rest assured that boric acid is widely used in many other skincare product and has anti-bacterial properties. Thank you, you may check out number 15 on the NEA site: https://www.nea.gov.sg/docs/default-source/default-document-library/hs--table-1.pdf

  • Question : Inquiry for the item from der****Apr 19, 2020

    Hi when is the expiration date?

    Answer : [Re] Inquiry for the item from der****

    Hi, the expiration date for foot spray and shoes spray is May 2022. Thank you!

    Question : [Re] Inquiry for the item from der****

    Thank you

    Answer : [Re] Inquiry for the item from der****

    You're welcome!

+View all Notice, FAQ, Q&A >>
Organic rosehip seed oil 20ml and 50ml - [Alteya Organics] Pure carrier oil base oil
Organic rosehip seed oil 20ml and 50ml - [Alteya Organics] Pure carrier oil base oil
Item Q&A
  • Question : Inquiry for the item from Tstv316Jan 05, 2021

    Hi seller, the expiry date of both products don’t seem to be updated in your description details. Kindly advise the expiry date for both the 20ml and 50ml items. Thank u^.^

    Answer : [Re] Inquiry for the item from Tstv316

    Hi, the expiry date for Rosehip seed oil is Sept 2022, we are still out of stock for the 50ml. Thank you.

BRIGHTENS SKIN! Organic rosehip seed oil 20 ml - Reduce wrinkles scars stretch marks -Alteya Organic
BRIGHTENS SKIN! Organic rosehip seed oil 20 ml - Reduce wrinkles scars stretch marks -Alteya Organic
Item Q&A
  • Question : Inquiry for the item from mml_mayDec 22, 2020

  • Question : Inquiry for the item from pok****May 24, 2019

    When will you restock the bulgarian rosewater 125ml in miron bottle?

    Answer : [Re] Inquiry for the item from pok****

    Hi, we currently only have that but the expiry is very short - July 2019. The listing is https://qoo.tn/BsjlVS/Q103712394

[GSS SALE] Organic Lip Care - Alteya Organics Organic Lip Balm - Rejuvenates conditions lips
[GSS SALE] Organic Lip Care - Alteya Organics Organic Lip Balm - Rejuvenates conditions lips
Item Q&A
  • Question : Inquiry for the item from un_countableDec 15, 2020

    What is the expiry date of your grapefruit lip balm?

    Answer : [Re] Inquiry for the item from un_countable

    Expiry date of the grapefruit lip balm October 2021.

  • Question : Inquiry for the item from ANGEL_XWINGNov 25, 2020

  • Question : Inquiry for the item from Emm****Aug 08, 2019

    Hi

    Does your lip balm come with colour ?

    Thanks.

    Answer : [Re] Inquiry for the item from Emm****

    Hi, thank you for your enquiry, as the lip balms are organic and natural, it does not come with color. Hope this helps! :)

  • Question : Inquiry for the item from rea****Aug 06, 2019

    When restock rose?

    Answer : [Re] Inquiry for the item from rea****

    Hi, there are 4 left. Thank you!

  • Question : Inquiry for the item from wwl****Aug 05, 2019

    Dear seller What is the expiry date ?

    Answer : [Re] Inquiry for the item from wwl****

    Hi, the expiry dates are in the options, when you click on the flavour you want, it'll show the expiry. Thank you!

+View all Notice, FAQ, Q&A >>
[FREE GIFT CYBER MONDAY SALE] Olysee Hydrating Face Mister for sensitive skin / Body Foaming Shower
[FREE GIFT CYBER MONDAY SALE] Olysee Hydrating Face Mister for sensitive skin / Body Foaming Shower
Item Q&A
  • Question : Inquiry for the item from CTDec 03, 2020

    Hi, i would like to check what's the free gift for each purchase. Thank you.

    Answer : [Re] Inquiry for the item from CT

    Hi, we will give a travel Olysee pure water spray 50ml as the gift while stocks last. :) Thank you!

  • Question : Inquiry for the item from emilytan5505Nov 28, 2020

    Hi

    Anymore stock in ?

    Answer : [Re] Inquiry for the item from emilytan5505

    Hi, the stock resets in the morning. The stocks are available now. Thank you!

    Question : [Re] Inquiry for the item from emilytan5505

    OK thanks…

    Answer : [Re] Inquiry for the item from emilytan5505

    Thank you! :)

  • Question : Inquiry for the item from doncia81Nov 02, 2020

    Hi ,when will have stock again? I want to order bulk order

    Answer : [Re] Inquiry for the item from doncia81

    Hi, it is in stock now, you may proceed to purchase. Thank you! :)

  • Question : Inquiry for the item from jamieng08Oct 06, 2020

  • Question : Inquiry for the item from leeSep 23, 2020

+View all Notice, FAQ, Q&A >>
First Aid AC Cure Set for Acne Skin 🥰 Winnie the Pooh x Dr. Ceuracle Royal Propolis Beauty Set
First Aid AC Cure Set for Acne Skin 🥰 Winnie the Pooh x Dr. Ceuracle Royal Propolis Beauty Set
Item Q&A
Alteya Organics Bulgarian Rose Water Toner - USDA Organic Award-Winning Organic Toner 500ml
Alteya Organics Bulgarian Rose Water Toner - USDA Organic Award-Winning Organic Toner 500ml
Item Q&A
10.10 PROMO [1+1] Alteya Organics Floral Waters 150ml / Face Wash / Body Wash / alteya rose water
10.10 PROMO [1+1] Alteya Organics Floral Waters 150ml / Face Wash / Body Wash / alteya rose water
Item Q&A
  • Question : Inquiry for the item from woshiwawa_87Oct 21, 2020

  • Question : Inquiry for the item from midorivyOct 15, 2020

  • Question : Inquiry for the item from DavidAug 24, 2020

    Hi which of the toner is suitable for eczema ?

    Answer : [Re] Inquiry for the item from David

    Hi, you can try using the rosewater toner. Thank you

  • Question : Inquiry for the item from ANGEL_XWINGAug 15, 2020

  • Question : Inquiry for the item from simonsttsJul 21, 2020

    Whens the expiry date for rose white toner n facewash

    Answer : [Re] Inquiry for the item from simonstts

    Hi, so sorry we missed the question. The white rosewater 120ml expiry is Nov 2021. The face wash lavender 150ml is Jan 2022, the rest are Feb 2022. Thank you!

+View all Notice, FAQ, Q&A >>
[9.9 SALE] 🎁 Dr.Ceuracle Tea Tree Purifine Skincare | Cleanser Toner Essence Cream | Jeju Clay Mask
[9.9 SALE] 🎁 Dr.Ceuracle Tea Tree Purifine Skincare | Cleanser Toner Essence Cream | Jeju Clay Mask
Item Q&A
  • Question : Inquiry from stardustOct 14, 2020

[GSS Sale] Kokona Herbal Vaseline to protect skin lips face and hand elbows - multipurpose ointment
[GSS Sale] Kokona Herbal Vaseline to protect skin lips face and hand elbows - multipurpose ointment
Item Q&A
  • Question : Inquiry for the item from botanical40Sep 02, 2020

    Hi, is this herbal vaseline meant for the face n lips? Thk u.

    Answer : [Re] Inquiry for the item from botanical40

    Hi, yes you can apply on the lips and also on dry skin areas on the face, hands, etc. It can help in skin irritation and also sooth dry and chapped skin. Thank you!

  • Question : Inquiry for the item from mks****Nov 17, 2019

    Hi Seller
    If apply on lips, are the ingredients edible? After apply may go for lunch n tea break, so may forget to wash off before eat. So is it ok?
    Which type is suitable to use on lip during winter up to about zero degrees?
    Please advise asap.
    Thank you very much.

    Answer : [Re] Inquiry for the item from mks****


    Hi dear buyer, yes, you can apply on lips, you do not need to wipe off before eating. All the flavors are suitable, you can choose the flavor you most prefer. In general, the rose with vitamin E and Beeswax and vitamin E are popular. Thank you!

9.9 SALE!! [1+1] INEEDS #1 SAFE NATURAL Dish Detergent 500ml- Safe washing fruit vegetable
9.9 SALE!! [1+1] INEEDS #1 SAFE NATURAL Dish Detergent 500ml- Safe washing fruit vegetable
Item Q&A
  • Question : Inquiry for the item from ashleylkityAug 27, 2020

    Hi
    i had bought the item under 1+1 promotion. However I have only received 1 bottle of 500ml . Sent queries about the missing 500ml but no response to date. Pls advise.

    Answer : [Re] Inquiry for the item from ashleylkity

    Hi, please do not worry, we will send you another bottle, it will be by qxpress door to door as well. You will receive it by Saturday earliest or Monday. Thank you.

  • Question : Inquiry for the item from tydAug 10, 2020

    When is the expiry date for the dish detergent ?

    Answer : [Re] Inquiry for the item from tyd

    Hi, the 5 grains dish detergent expiry is March 2022. Thank you!

  • Question : Inquiry from eko****Jun 16, 2020

  • Question : Inquiry for the item from ben****Jun 11, 2020

    Hi, can Grapefruit type wash veggie n fruit?

    Answer : [Re] Inquiry for the item from ben****

    Hi, yes it can be used to wash dishes, baby toys, vegetables, fruits and also normal washing of hands. Thank you!

    Question : [Re] Inquiry for the item from ben****

    After mixing with water, how long can keep?

    Answer : [Re] Inquiry for the item from ben****

    After mixing with water, how long can keep?

    Question : [Re] Inquiry for the item from ben****

    Hi, we have checked with Ineeds, the recommended time frame to use after mixing with water is about a week. The recommended usage after opening the concentrated detergent 500ml bottle is to use within 6 months after opening.

  • Question : Inquiry for the item from 250****May 05, 2020

    Is this product suitable for those with eczema?
    For the 1+1 deal, which is $9.90 for two bottles of 500ml dish detergent, do I get 1 or 2 pump bottles?

    Answer : [Re] Inquiry for the item from 250****

    Hi, it is gentle, however please do test out first. The 1+1 deal, you can select the options and we will send accordingly. For every 500ml detergent bought, we will give one pump. For this 1+1 deal, you will get two complimentary pumps. Thank you!

+View all Notice, FAQ, Q&A >>
[Alteya Organics] 100% Pure Essential Oil - Jojoba oil eucalptus lemon peppermint oil - Inhale
[Alteya Organics] 100% Pure Essential Oil - Jojoba oil eucalptus lemon peppermint oil - Inhale
Item Q&A
  • Question : Inquiry for the item from 242****Jun 17, 2020

    Hi can I know what is the expiry date for jojoba oil? thank you.

    Answer : [Re] Inquiry for the item from 242****

    Hi, the jojoba oil 50ml (has expiry June 2020), we will be taking it off for sale. The new shipment did not come in for this item. We do have the organic Jojoba oil 20ml, it has expiry Dec 2021 and comes with a dropper top instead.

  • Question : Inquiry for the item from sze****Nov 14, 2019

    Hi do u sell Alteya organic night moisturiser?
    Thank you

    Answer : [Re] Inquiry for the item from sze****


    Hi, we do carry the Organic Night moisturizer 50ml as well. Here is the link: https://qoo.tn/BzZMmV/Q102120680. Thank you!

🌸 [AWARD WINNING ALTEYA] ORGANIC ROSEWATER TONERS [CLEANSES HYDRATES SKIN DETOXIFY] USDA
🌸 [AWARD WINNING ALTEYA] ORGANIC ROSEWATER TONERS [CLEANSES HYDRATES SKIN DETOXIFY] USDA
Item Q&A
  • Question : Inquiry for the item from moo****Jun 13, 2020

    May i know the expiry date for organic rose water spray and otto face wash?

    Answer : [Re] Inquiry for the item from moo****

    Hi dear, the organic rose water 200ml has expiry March 2022, the face wash 250ml has expiry Sept 2021. Thank you!

[ SUPER SALES ] Goat Soap [Great for ECZEMA SENSITIVE SKIN] - Natural Goat soap
[ SUPER SALES ] Goat Soap [Great for ECZEMA SENSITIVE SKIN] - Natural Goat soap
Item Q&A
  • Question : Inquiry related delivery from eze****Jun 02, 2020

    If order today for tmr delivery able to deliver? Under prime today?

    Answer : [Re] Inquiry related delivery from eze****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from koh****Feb 24, 2020

    Hi hi for adult eczema which soap is suitable?
    And children skin which type suitable?

    Answer : [Re] Inquiry for the item from koh****

    Hi dear, all the soaps are suitable for use with eczema. However, we'll recommend you to try the original, manuka honey and oatmeal first then progress with the rest of the flavours. For children, you can use all, but we will also recommend you to use the above three. Thank you!

  • Question : Inquiry for the item from 261****Jun 04, 2019

  • Question : Inquiry for the item from kka****Apr 27, 2019

    Hi Seller,

    Can this soap use on body and what is the expiry date?

    Answer : [Re] Inquiry for the item from kka****

    Hi, yes this soap can be used on the body. Some of our customers use it for both face and body as it is very mild and natural and can be used as a facial soap. The expiry dates for goat soap when cured properly can be up to 5 years from date manufactured. Our soaps are made in 2018 and 2019 and we carry the latest batch as we are their exclusive authorized distributor in Singapore. Thank you!

    Question : [Re] Inquiry for the item from kka****

    Noted, thank you for your reply.

    Answer : [Re] Inquiry for the item from kka****

    You're welcome! :)

  • Question : Inquiry for the item from Eve****Apr 16, 2019

    Hi,
    Can i know when is the Original Goat Soap will be back in stock?

    Answer : [Re] Inquiry for the item from Eve****

    Hi, it is available. We have edited it. Thank you!

    Question : [Re] Inquiry for the item from Eve****

    Hi, I just went to see it stated sold out qty:0. Could you please verify. Thank you.

    Answer : [Re] Inquiry for the item from Eve****

    Hi, please check again. Thank you!

+View all Notice, FAQ, Q&A >>
[Boost Kids Immunity] Earths Creation Kids Gummy Multivitamin (60 Gummies)
[Boost Kids Immunity] Earths Creation Kids Gummy Multivitamin (60 Gummies)
Item Q&A
  • Question : Inquiry for the item from ker****May 18, 2020

    hi. what is the expiry date for all the different gummies ?

    Answer : [Re] Inquiry for the item from ker****

    Hi, the kids multivitamin is Oct 2022 and the Kids Omega is Feb 2023. Thank you!

[1+1] THE GOAT SKINCARE Body wash 500ML - UP TO 40% [AUTHORIZED DISTRIBUTOR]
[1+1] THE GOAT SKINCARE Body wash 500ML - UP TO 40% [AUTHORIZED DISTRIBUTOR]
Item Q&A
  • Question : Inquiry for the item from Ela****May 17, 2020

    May i know the expiry date for original, lemon and manuka honey goat milk for moisturing wash .

    Answer : [Re] Inquiry for the item from Ela****

    Hi, this batch that we have from The Goat Skincare are manufactured in Jan 2020. The expiry will be Jan 2023 for the original, manuka honey and lemon myrtle body washes. Thank you!

  • Question : Inquiry for the item from Ela****May 17, 2020

    May i know the expiry date for original, lemon and manuka honey goat milk

    Answer : [Re] Inquiry for the item from Ela****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from yeo****May 12, 2020

    Hi
    May I know when u will restock the lotion. Thanks.

    Answer : [Re] Inquiry for the item from yeo****

    Hi, we still have stocks. We will still restock as well. Thank you!

  • Question : Inquiry for the item from ngo****Feb 10, 2020

    Hi, can check do u have stocks for the original wash?Thanks

    Answer : [Re] Inquiry for the item from ngo****

    Hi dear, yes our original wash 500ml has just been restocked at Qoo10 warehouse, you may purchase it and it can be sent out the next day. Thank you!

  • Question : Inquiry related delivery from yeo****Aug 10, 2019

    Hi
    Can I combine shipping with the goat soap bar

    Answer : [Re] Inquiry related delivery from yeo****

    Hi, please let us know which items you will want to purchase, we'll cater to your order, as currently the shipping is different. Thank you!

+View all Notice, FAQ, Q&A >>
3-in-1 Organic Rose Tinted Sunscreen SPF 25- Moisturizer/Foundation/sunblock
3-in-1 Organic Rose Tinted Sunscreen SPF 25- Moisturizer/Foundation/sunblock
Item Q&A
  • Question : Inquiry for the item from twi****Mar 07, 2020

    Hi, may i know the expiry for this product in stock. Thank you

    Answer : [Re] Inquiry for the item from twi****

    Hi, for the 3-in-1 Organic Rose Tinted Sunscreen SPF 25, the expiry date is July 2021. Thank you!

    Question : [Re] Inquiry for the item from twi****

    Hi..I did asked about this..and I just received it. The reason why I enquiry here for the expiry date. As a seller, please at least check the expiry as no consumer would want to buy sunscreen lotion that's going to expire in 2months, I'm a regular buyer & i'm disappointed, this time. Please send me a new one with a new expiry together with my other items that have yet to be deliver tomorrow or refund. Thanks.

    Answer : [Re] Inquiry for the item from twi****

    Hi, we're so sorry. We have checked with the Qoo10 Warehouse, as the stocks were first in first out, unfortunately this expiry went out. We apologize for it. We will send you a new expiry from our office that is in the year 2021, it will be the latest, i'll have it sent via qxpress. We value you as a customer, you may keep or dispose of the current sunscreen, we totally understand the frustration and we hope that you'll receive the new package soon. :) - Skin Society Team

    Question : [Re] Inquiry for the item from twi****

    Thank you team for your prompt response. I would really appreciate that.

    Answer : [Re] Inquiry for the item from twi****

    Thank you for your understanding, my colleague has informed me that he will send you once the new stock arrives.

    Question : [Re] Inquiry for the item from twi****

    Yes. He mentioned in about 2 weeks or so.

    Answer : [Re] Inquiry for the item from twi****

    Thank you! :)

    Question : [Re] Inquiry for the item from twi****

    Hi team,
    Could i have a refund for this item pruchased instead? Appreciate that, thank you.

    Answer : [Re] Inquiry for the item from twi****

    Hi Nat, no problem, we have processed the refund for order no: 315636260. We are so sorry, the COVID-19 situation and global logistics has caused a delay for our Alteya Organics shipment to Singapore. Thank you for your understanding.

    Question : [Re] Inquiry for the item from twi****

    Sure,Thank you for the prompt reply team . Refund noted.

    Answer : [Re] Inquiry for the item from twi****

    Thank you! We hope to see you again! Our next shipment from Alteya Organics will be in around end of May. Wishing you good health and stay safe! :)

  • Question : Inquiry for the item from bes****Feb 06, 2019

    May I know is there any protection for uva since it has uvb of spf 25 what about the PA protection? Also the expiry date please? Thanks.

    Answer : [Re] Inquiry for the item from bes****

    Hi, Alteya Rose Otto Face Sunscreen is a broad Spectrum SPF 25 that is a safe, non-nano, anti-aging sunscreen that provides broad-spectrum sun protection and supports skin’s moisture balance. Please write to us at skinsocietysg@gmail.com, we are enquiring further with regards to your question. The expiration date is May 2020. Thank you!

    Question : [Re] Inquiry for the item from bes****

    Had emailed.

    Answer : [Re] Inquiry for the item from bes****

    Already answered inquiry. If you have another any question, please contact to us.