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Item Question & Answer
2021 NEW ARRIVAL💛[SOME BY MI] REAL CARE MASK SHEET /Teatree/Cica/Aloe/Honey/Hyaluron/Glutathione
2021 NEW ARRIVAL💛[SOME BY MI] REAL CARE MASK SHEET /Teatree/Cica/Aloe/Honey/Hyaluron/Glutathione
Item Q&A
  • Question : Inquiry for the item from whylengMay 04, 2021

  • Question : Inquiry from uhctanwbApr 29, 2021

    May I know when is the expiry date for Real Aloe and Real Glutathione?

    Answer : [Re] Inquiry from uhctanwb

    Hello, SOME BY MI here 🌿
    Here are the expiry dates for the following masks:

    Real Aloe: April 5, 2024
    Real Gluthatione:April 5, 2024

  • Question : Inquiry for the item from lkyusagiApr 21, 2021

    How many pieces is this?

    Answer : [Re] Inquiry for the item from lkyusagi

    Hello, SOME BY MI here 🌿

    Question : [Re] Inquiry for the item from lkyusagi

    The number of sheets these masks contain can be found in each options :)

★SOME BY MI 토너★미라클 토너(150ml 100ml)/갈락토미세스 토너
★SOME BY MI 토너★미라클 토너(150ml 100ml)/갈락토미세스 토너
Item Q&A
  • Question : Inquiry for the item from kiaMay 04, 2021

  • Question : Inquiry for the item from shelyn_ngApr 16, 2021

  • Question : Inquiry for the item from tanannie04Apr 08, 2021

  • Question : Inquiry for the item from jox2mgFeb 12, 2021

    Hi seller, can you tell me which series should me and my son use?

    My boy is 15 years old. He has a lot of pimples on his forehead. Some blackheads on his nose and face.

    I am 46 years old. Open pores, scars, oily outside and dry inside, a lot of white heads and uneven skin tone.

    I am look for toner, serum and facial wash for myself and my son. Can you recommend to me the suitable products as in red or green series would be more suitable for us? Thanks.

    Answer : [Re] Inquiry for the item from jox2mg

    Hello, SOME BY MI here :)

    We would recommend our Miracle AHA BHA PHA products and our Green Tea Tox Bubble Cleanser for your son, and as for your skin condition, we would recommend our Snail Truecica products. You may start off with our Starter kits for both series which contain mini sized items, ideal for trial :D

  • Question : Inquiry for the item from chermaine_tltJan 26, 2021

    Hi may I know the galactomytes toner is 100 or 150 ml
    And for pigment do I use galatomytes or snail
    Thanks

    Answer : [Re] Inquiry for the item from chermaine_tlt

    Hello, SOME BY MI here :)

    Our Galactomyces toner is 200ml in volume and it is recommended inb lightening pigmentation. Thank you!

+View all Notice, FAQ, Q&A >>
💝2021 NEW ITEM ADDED💝 [SOME BY MI] MIRACLE TONER/SERUM/CREAM/CLEANSING BAR/SPOT OIL
💝2021 NEW ITEM ADDED💝 [SOME BY MI] MIRACLE TONER/SERUM/CREAM/CLEANSING BAR/SPOT OIL
Item Q&A
  • Question : Inquiry for the item from timMay 02, 2021

    Hi, will there be a restock for the calming sun cream?

    Answer : [Re] Inquiry for the item from tim

    Hello, SOME BY MI here 🌿

    We are sorry to inform you that our Truecica Mineral 100 Calming Sunscreen is currently all sold out.
    We are still waiting for the confirmed date from our manufacturer on when they will be available again, but it seems like
    there may be a delay due to the difficulty in sourcing the ingredients due to Covid-19.

    We ask you to wait for its availability and thank you so much for your interest in our products.

  • Question : Inquiry for the item from mgchanxyApr 28, 2021

    Can I use the AHA.BHA.PHA Miracle toner together with the Snail Serum or Snail Cream? I look forward to your speedy reply.
    Thank you.
    Ms Chan

    Answer : [Re] Inquiry for the item from mgchanxy

    Hello, SOME BY MI here 🌿

    Thank you for your interest in our products.
    Yes, our MIracle AHA BHA PHA and Snail Truecica series may be used together. The only combination we do not advise from our SOME BY MI skincare range is Miracle AHA BHA PHA + Galactomyces series.

  • Question : Inquiry for the item from HiApr 26, 2021

  • Question : Inquiry for the item from ahelen34Jan 27, 2021

    Hi Seller can check when the sun cream will be restocked?

    Answer : [Re] Inquiry for the item from ahelen34

    Hello, SOME BY MI here :)

    We are sorry to inform you that our sunscreens are currently all sold out.
    We are still waiting for the date from our manufacturer when they will be available again, but it seems like
    there may be a delay due to the difficulty in sourcing the ingredients due to Covid-19.

    We ask you to wait for its availability and thank you so much for your interest in our products.

    Question : [Re] Inquiry for the item from ahelen34

    Thanks for prompt reply seller.😃

    Answer : [Re] Inquiry for the item from ahelen34

    Thank you and we hope you have a great day!

    Question : [Re] Inquiry for the item from ahelen34

    Hi Seller just wonder any update on the availability of the sunscreen soon?

    Answer : [Re] Inquiry for the item from ahelen34

    Hello, SOME BY MI here :)
    We're sorry but we still have no fixed dates, but we estimate around March or April...

    Question : [Re] Inquiry for the item from ahelen34

    Hi seller. 😃
    Alamak! My current tube going to finish soon. 😅
    Okay I try my luck March.
    Thanks for your prompt reply.🙏👍

    Answer : [Re] Inquiry for the item from ahelen34

    Thank you again for your interest in our sunscreens. We will update you once they are available for purchase! :D We hope you have a lovely week ahead of you! <3

    Question : [Re] Inquiry for the item from ahelen34

    Hi Seller any news on restock of the sun cream?
    Thanks.

    Answer : [Re] Inquiry for the item from ahelen34

    Hello, SOME BY MI here 🌿
    Unfortunately, we have not received any news on this yet.
    Apologies for the long wait, we will inform you once they are available again.

    Question : [Re] Inquiry for the item from ahelen34

    Thank you! Hope can have some good news asap. 😬

    Answer : [Re] Inquiry for the item from ahelen34

    Thank you and we hope you have a lovely weekend ahead! :)

    Question : [Re] Inquiry for the item from ahelen34

    Hi Seller, still no signs of sun cream?

    Answer : [Re] Inquiry for the item from ahelen34

    Sorry, none yet still 😭

    Question : [Re] Inquiry for the item from ahelen34

    😫😭😭

    Answer : [Re] Inquiry for the item from ahelen34

    We ask you to wait for a little longer 😭😭😭

  • Question : Inquiry for the item from leejeslynApr 22, 2021

    Hi, May i know what is the difference between the cleansing bar and the foam? Also the serum VS the cream?

    Answer : [Re] Inquiry for the item from leejeslyn

    Hello, SOME BY MI here 🌿
    Thank you for your inquiry!
    First of all here are the difference between our Miracle Cleansing bar and Acne Clear Foam:

    Acne Clear Foam:
    -recommended for acne prone skin
    -contains Truecica (Somebymi's special ingredient recommended for soothing the skin)
    -recommended to be used at night

    Miracle Cleansing bar
    -recommended for sensitive skin types
    -can be used on both body and face
    -recommended to be used in the morning

    Secondly, serums and creams basically is different in texture and play different function on the skin. Serum is more light and soft in texture and is capable of delivering nutrition to the deeper layer of your skin. While creams on the other hand helps lock in moisture in the skin :)

    Question : [Re] Inquiry for the item from leejeslyn

    Hi can i use the foam in the morning?

    I intend to buy the serum or the cream to use in the morning. Which one is more effective to prevent pimples?

    Answer : [Re] Inquiry for the item from leejeslyn

    It is best recommended to be used at night, but you may choose to use it in the morning as well.

    To prevent acne, one must have a normal, healthy skin barrier. You can take a look at our Snail Truecica serum to repair and strengthen skin barrier for a healthier skin.

+View all Notice, FAQ, Q&A >>
✨BRIGHTEN UP✨ [SOME BY MI] GALACTOMYCES VITAMIN C SKIN CARE /TONER/SERUM/CREAM/SOAP
✨BRIGHTEN UP✨ [SOME BY MI] GALACTOMYCES VITAMIN C SKIN CARE /TONER/SERUM/CREAM/SOAP
Item Q&A
  • Question : Inquiry for the item from metoyou1980Apr 29, 2021

    Hi, I like to lighten pigmentation, minimise pore and moisturise skin , which one is recommended? GALACTOMYCES, Snail or Yuja series?

    Answer : [Re] Inquiry for the item from metoyou1980

    Hello, SOME BY MI here 🌿

    If you want to focus on lightening pigmentation and minimize your pores, it is best recommended for our Super Matcha and Yuja Niacin series to be used together.

    Question : [Re] Inquiry for the item from metoyou1980

    Can you advise which product to use together?

    Answer : [Re] Inquiry for the item from metoyou1980

    You can try using the Starter Kits from both series, using the Super matcha during daytime for pore tightening and sebum control, and Yuja Niacin at night time for brightening :)

    Question : [Re] Inquiry for the item from metoyou1980

    ok thanks seller

    Answer : [Re] Inquiry for the item from metoyou1980

    Thank you and it's our pleasure!

  • Question : Inquiry for the item from KaiMar 26, 2021

    Hi somebymi,
    About V10, when do I apply the cream? And must use makeup removal to remove after?

    Answer : [Re] Inquiry for the item from Kai

    Our Tone-Up creams can be thought of as a instant (temporary) brightening cream. But since our V10 tone up cream contains various types of Vitamins, consistent and long-term use of this product will eventually help brighten the skin. This cream may be washed off with our cleansers alone, but if you wear makeup on top of it, we best advise for a makeup cleanser be used for thorough cleansing.

    Question : [Re] Inquiry for the item from Kai

    Can apply before sleep?

    Answer : [Re] Inquiry for the item from Kai

    We best advise for it to be washed off before going to sleep :)

    Question : [Re] Inquiry for the item from Kai

    So it’s just a temporary illusion for fairer skin?
    Or it does help to lighten pigmentation?

    Answer : [Re] Inquiry for the item from Kai

    The instant tone up effect is temporary, but with consistent use, it may help brighten the skin tone naturally as this product contains various Vitamins.

  • Question : Inquiry related delivery from KaiFeb 15, 2021

    May I know why this has shipping fee? While others don’t have.

    Answer : [Re] Inquiry related delivery from Kai

    Upon checking with Qoo10sg, free shipping is not supported for items that are already under high promotion rate. Thank you!

  • Question : Inquiry for the item from KaiFeb 08, 2021

    Hi I have toner and serum of this range. Can use around the eyes area?

    Facial I have tea tree, snail and lemon. Can I just use any?

    For this range, if I have some breakouts, can use?

    What is this range good for?

    Answer : [Re] Inquiry for the item from Kai

    Hello, SOME BY MI here :)

    Our Galactomyces products are recommended for brightening of skin tone and lightening of pigmentation as it contains pure Vitamin C. Our Galactomyces products can be used with our other SOME BY MI skincare ranges except for our Miracle AHA BHA PHA series. It can be applied on areas around the eyes, but please be careful as not to get the product inside your eyes.

    Question : [Re] Inquiry for the item from Kai

    I have all the series. Can you teach me how to use them effectively?

    My skin is more or less stable by using miracle series and green detox ( 1st set finished now on 2nd set). Been using since March.

    I want to use My snail series and vitamin series.

    I also have match and yuja series.

    My skin wants more moisture and whitening as there are dry flakes and some pigmentation and acne scars.
    I have snail facial, toner and serum.
    I have vitamin toner and serum.
    Can you advice me how to use these snail and vitamin series together for more effective result?

    Answer : [Re] Inquiry for the item from Kai

    Hello, SOME BY MI here :)

    Please use the items in this sequence:
    Morning: Snail Gel cleanser -> snail toner-> snail serum
    Night: Snail Gel Cleanser-> Galac toner -> Galac serum

    And from time to time you may use both serums together in one skincare routine if you'd like :)

    Question : [Re] Inquiry for the item from Kai

    Ok thank you! That’s very helpful!

    Answer : [Re] Inquiry for the item from Kai

    From time to time, any sequence in using the serum?
    Use snail serum first or Galac first?

    Question : [Re] Inquiry for the item from Kai

    We recommend the Snail serum -> then the Galactomyce serum :)

    We hope that this has helped you!

  • Question : Inquiry for the item from jnbh63Oct 01, 2020

+View all Notice, FAQ, Q&A >>
🔥PROVEN RESULT🔥 [SOME BY MI] 10 SECS MIRACLE REPAIR TREATMENT / HAIR PACK / SHAMPOO
🔥PROVEN RESULT🔥 [SOME BY MI] 10 SECS MIRACLE REPAIR TREATMENT / HAIR PACK / SHAMPOO
Item Q&A
  • Question : Inquiry for the item from sktan03Apr 28, 2021

    Hi seller,
    I have nature curl and thin hair am i suitable to use this product.
    And will this product let it straighten and less frizzy. Thank You.

    Answer : [Re] Inquiry for the item from sktan03

    Hello, SOME BY MI here 🌿

    Thank you for your inquiry!
    This treatment can help make the hair less frizzy as it provides nutrient and moisturizes the hair. Unfortunately, this product does not play a function in straightening natural curls. We hope this information helps!

  • Question : Inquiry for the item from behapi00Mar 26, 2021

  • Question : Inquiry for the item from PrinzessinMar 08, 2021

    Hi what is the expiry date?

    Answer : [Re] Inquiry for the item from Prinzessin

    Hello, SOME BY MI here :)

    Our current batch of products are good up early 2023 :)

  • Question : Inquiry for the item from Cecilia WongFeb 13, 2021

    Hi Mi
    . Can l use this for hair loss?

    Answer : [Re] Inquiry for the item from Cecilia Wong

    Hello, SOME BY MI here :)
    Unfortunately, our Miracle Treatment has not been formulated to target hair loss.

  • Question : Inquiry for the item from CTFeb 08, 2021

    Hi, will this product helps to make the hair less frizzy?

    Answer : [Re] Inquiry for the item from CT

    Hello, SOME BY MI here :)

    Yes, this treatment is recommended for damaged and frizzy hair!

    Question : [Re] Inquiry for the item from CT

    thanks

    Answer : [Re] Inquiry for the item from CT

    Thank you and it’s our pleasure!

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ AHA-BHA-PHA 리얼 시카 92% 쿨 카밍 수딩 젤
■ SOMEBYMI ■ AHA-BHA-PHA 리얼 시카 92% 쿨 카밍 수딩 젤
Item Q&A
  • Question : Inquiry for the item from Mslaut777Apr 24, 2021

    Hi Seller,

    Which toner that can be applied together with this product?
    Thanks.

    Answer : [Re] Inquiry for the item from Mslaut777

    Hello, SOME BY MI here 🌿
    All our toners can be used with this product except for Galactomyces Pure Vitamin C toner :)

  • Question : Inquiry for the item from tanannie04Sep 05, 2020

NEW VITA-TOX ADDED!🍋 [SOME BY MI] BYE BYE BLACKHEAD GREEN TEA TOX / VITA TOX BUBBLE CLEANSER
NEW VITA-TOX ADDED!🍋 [SOME BY MI] BYE BYE BLACKHEAD GREEN TEA TOX / VITA TOX BUBBLE CLEANSER
Item Q&A
  • Question : Inquiry from ysusan9Apr 23, 2021

  • Question : Inquiry for the item from meilinpohMar 26, 2021

    Hi seller,
    Kindly advise the difference between the two kind of cleanser

    Thank you

    Answer : [Re] Inquiry for the item from meilinpoh

    Hello, SOME BY MI here :)

    For black/whitehead care, we recommend our Green Tea Tox Bubble Cleanser while our Vita Tox Bubble Cleanser focuses on skin brightening :)

  • Question : Inquiry for the item from nanaMar 23, 2021

    I had just bought.. As per attached photo, it stated just need 45 mins to get rid of black heads... Do we have to reapply at every interval of 15 mins? Or just apply once and wait for 45 mins?

    Answer : [Re] Inquiry for the item from nana

    Hello, SOME BY MI here :)

    This image is a reference about the pre-existing blackhead care products. Unlike products that need all these steps that take such a long time, you can save a lot of time with our Green Tea Tox Bubble Cleanser in just 5 minutes!

  • Question : Inquiry for the item from cacyFeb 27, 2021

  • Question : Inquiry for the item from nanaFeb 10, 2021

    Can vita tox be used on nose to clear blackheads??

    Answer : [Re] Inquiry for the item from nana

    Hello, SOME BY MI here :)
    Our Vita Tox Bubble Cleanser helps clenase the pores, but it focuses on brightening the skin. For reducing of blackheads, we best recommend our Green Tea Tox Bubble Cleanser instead! :)

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 아크네 클리어 바디 클렌저/AHA-BHA-PHA 리얼 시카 92% 쿨 카밍 수딩 젤
■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 아크네 클리어 바디 클렌저/AHA-BHA-PHA 리얼 시카 92% 쿨 카밍 수딩 젤
Item Q&A
  • Question : Inquiry for the item from snoopynsgpApr 21, 2021

    Hi seller, is this safe to use by a 14yrs old?

    Answer : [Re] Inquiry for the item from snoopynsgp

    Hello, SOME BY MI here 🌿

    Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults. However, for teenagers, we recommend you to test the product first on the inner side of the arm for safety since they are in state of unstable hormones.

    Question : [Re] Inquiry for the item from snoopynsgp

    Noted. Thanks

    Answer : [Re] Inquiry for the item from snoopynsgp

    Thank you and we hpoe you have a great day!😊

  • Question : Inquiry for the item from snoopynsgpApr 21, 2021

    Hi seller, is this safe to use by a 14yrs old?

    Answer : [Re] Inquiry for the item from snoopynsgp

    Hello, SOME BY MI here 🌿

    Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults. However, for teenagers, we recommend you to test the product first on the inner side of the arm for safety since they are in state of unstable hormones.

  • Question : Inquiry for the item from gloriagohmingwaiMar 17, 2021

    How many ml is the cleanservice?

    Answer : [Re] Inquiry for the item from gloriagohmingwai

    Hello, SOME BY MI here :)
    Our Miracle Body Cleanser is 300ml.

  • Question : Inquiry for the item from SereneFeb 19, 2021

    Dear seller,

    May i know is the cleanser good for the skin with keratosis pilaris (bump on upper arm & legs)? i m using but i just would like to know is it effective?

    Thank u.

    Answer : [Re] Inquiry for the item from Serene

    Hello, SOME BY MI here :)

    Our Miracle body Cleanser has been formulated to target body acne, but it may also help with keratosis pilaris in a way as this product contains BHA which helps clear the pores on the body. Thank you!

    Question : [Re] Inquiry for the item from Serene

    noted with thanks

    Answer : [Re] Inquiry for the item from Serene

    Thank you and we hope you have a great day!

  • Question : Inquiry for the item from fluezJan 21, 2021

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ 미라클/갈락/스네일/유자/레드티트리/말차 라인 토너 x 세럼 2종 세트
■ SOMEBYMI ■ 미라클/갈락/스네일/유자/레드티트리/말차 라인 토너 x 세럼 2종 세트
Item Q&A
  • Question : Inquiry for the item from jeanette fooApr 04, 2021

  • Question : Inquiry for the item from wannlynnMar 29, 2021

  • Question : Inquiry for the item from de24nizeliciousMar 24, 2021

    Hi, I'm very concerned about my super oily skin, monthly breakouts (before menstruation), blackheads & large pores, acne scars. So I'm abit undecided about which range to try as my skin can also be abit sensitive. I was thinking to use Yuja Serum & Night Mask for night, but I need your advice on which one to use in the morning for oil control, Matcha or Miracle? Thanks~!

    Answer : [Re] Inquiry for the item from de24nizelicious

    Hello, SOME BY MI here :)

    Question : [Re] Inquiry for the item from de24nizelicious

    Thank you for your interest in our products. For sebum control, we recommend our Super Matcha series, while our Miracle series are recommended for soothing acne.

  • Question : Inquiry for the item from 012****Jun 21, 2020

    Hello,

    I like to get advise as i have the range of miracle toner, & miracle sunscreen, yuja series (whole set + mask) and recently have get gala toner, serum and V10.

    Can advise how can I use it?
    As recent week I have been using gala toner with serum. (Morning & night)

    Lastly may I know for V10 tone up cream is apply on before or after sunscreen? As currently (Toner, serum, & sunscreen)

    Answer : [Re] Inquiry for the item from 012****

    Hello, this is SOME BY MI.

    Our skincare lines may be used in these combination: Miracle + Yuja or Yuja + Galactomyces, but we do not advised for our Miracle + Galactomyces products to be used together. Please avoid using them together especially if you have a sensitive skin. You can use the Miracle products during daytime, and use Yuja or Galactomyces during night time.

    Our tone up creams are to be applied before sunscreen :)

    Thank you!

  • Question : Inquiry for the item from yfl****May 26, 2020

+View all Notice, FAQ, Q&A >>
🌟2020 NEW DROP🌟[SOME BY MI] 🌿SUPER MATCHA PORE CLEAN CLAY MASK/TONER/SERUM
🌟2020 NEW DROP🌟[SOME BY MI] 🌿SUPER MATCHA PORE CLEAN CLAY MASK/TONER/SERUM
Item Q&A
  • Question : Inquiry for the item from leoApr 05, 2021

    matcha toner and serum suitable for T-zone oily and skin dry combination?

    Answer : [Re] Inquiry for the item from leo

    Hello, SOME BY MI here :)
    OUr Super Matcha toner and serum is recommended for sebum control on your oily T-zone, however, you may feel that the dry areas on your skin are not fully hydrated. If that is the case, you may consider adding a moisturizer to your routine for dry areas :)

  • Question : Inquiry for the item from yukinypMar 30, 2021

    Hi,
    I don’t see any moisturiser, so tat means after the facial, clay mask, toner & serum, no need to follow by moisturiser?

    Answer : [Re] Inquiry for the item from yukinyp

    Hello, SOME BY MI here :)
    Unfortunately, there is no moisturizer from our Super Matcha series. You may choose to skip moisturizer, or use a moisturizer from other skincare line as our Super Matcha products can be used with any of our other SOME BY MI skincare range.

    Question : [Re] Inquiry for the item from yukinyp

    I see. Then which moisturiser do you recommend? My skin is oily inside & dry outside. A lot of white heads over the chin area and need long extractions during facial😂 cos I have a stressful lifestyle..

    Answer : [Re] Inquiry for the item from yukinyp

    If you are looking for a light moisturizer, we recommend our Real Cica Soothing Gel. It helps with calming and moisturizing and with AHA.BHA.PHA in it, it also helps with skin texture care as it removes sebum, impurities, and dead skin cells from your skin.

  • Question : Inquiry for the item from wdannneaMar 29, 2021

  • Question : Inquiry related delivery from jeanette fooMar 29, 2021

  • Question : Inquiry for the item from Audi81Mar 08, 2021

    What is consisted in the matcha pack?

    Answer : [Re] Inquiry for the item from Audi81

    Hello, SOME BY MI here :)
    Matcha pack + brush refers to 1 Super Matcha Clay Mask + 1 free silicon brush.

+View all Notice, FAQ, Q&A >>
SOME BY MI 유자 나이아신 30 데이즈 미라클 브라이트닝 슬리핑 마스크/세럼/마스크팩/토너/젤크림
SOME BY MI 유자 나이아신 30 데이즈 미라클 브라이트닝 슬리핑 마스크/세럼/마스크팩/토너/젤크림
Item Q&A
  • Question : Inquiry for the item from ericalogyApr 01, 2021

    Hi Some By Mi
    love your sunscreen! may i know when you'll replenish sunscreens stock? been waiting for both series but are all out of stock.
    thank you.

    Answer : [Re] Inquiry for the item from ericalogy

    Hello, SOME BY MI here :)

    We are sorry to inform you that our sunscreens are currently all sold out.
    We are still waiting for the confirmed date from our manufacturer on when they will be available again, but it seems like
    there may be a delay due to the difficulty in sourcing the ingredients due to Covid-19.

    We ask you to wait for its availability and thank you so much for your interest in our products.

    Question : [Re] Inquiry for the item from ericalogy

    understand. thank you for your prompt reply.

    Answer : [Re] Inquiry for the item from ericalogy

    Thank you once again and we hope you have a great day!

  • Question : Inquiry for the item from winterclover72Mar 25, 2021

    Hi, what is yuja gel cream good for?
    How many ml ?

    Answer : [Re] Inquiry for the item from winterclover72

    Hello ^^ Our Yuja Gel Cream is a brightening moisturizer. The volume of this product is 100ml.

  • Question : Inquiry for the item from leesufern_1983Mar 18, 2021

    Hi

    When expiry date of the sleeping mask and serum? Thanks

    Answer : [Re] Inquiry for the item from leesufern_1983

    Hello, SOME BY MI here 🌿

    Thank you for your inquiry.
    Our current batch of products are good up to early 2023.

  • Question : Inquiry for the item from KaiFeb 27, 2021

    Hi somebymi,
    I got my sleeping mask.
    1) Can I use it every night?
    2) What is the right amount?

    May I clarify great the option for your yuja mask comes in 10 pieces?

    Best regards!

    Answer : [Re] Inquiry for the item from Kai

    Hello, SOME BY MI here :)
    We're glad to hear that our Yuja Sleeping Mask has reached you safely!

    Our Yuja Sleeping Mask can be used at the last step of your nightly skincare routine every night. There is no specified amount to be applied as it may vary depending on the individual. An adequate amount would be an amount whererin you will be able to cover your whole face avoiding the eyes and lip area.

    And for 1 set of Yuja Blemish Care Serum Mask Set (10 sheets), it is currently best to purchase from our Yuja Niacin listing page: https://www.qoo10.sg/item/SOMEBYMI-NEW-YUJA-TONER-GEL-CREAM-ADDED-SOME-BY-MI-YUJA-NIACIN-30-DAYS/661896996

    as there is no promotion currently ongoing for our masks.

    Thank you and we hope you have a great day!

  • Question : Inquiry for the item from Leo NewtonNov 29, 2020

    Hi Seller, would like to know which of your series are meant for acne and oily with a lot of marks & scars left over by acne. I've bought from you last week miracle and red series, but find quite oily for me. Can you please advise? Thanks.

    Answer : [Re] Inquiry for the item from Leo Newton



    Hello, SOME BY MI here :)

    As for your main concerns such as acne and acne scars, we recommend our Miracle AHA BHA PHA and Snail Truecica series.
    Our Miracle products such as our Miracle serum and cream may feel too heavy on oily skin as they contain plant based oil to help soothe the acne. In this case, you may try replacing the Miracle cream with our Real Cica Soothing gel, which also acts as a soothing+ moisturizing gel which is lighter in texture compared to our creams :)

    Question : [Re] Inquiry for the item from Leo Newton

    Oh, I see. K..Thanks very much for ur advice.

    Answer : [Re] Inquiry for the item from Leo Newton

    It's always our pleasure!

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ 스네일 트루시카 미라클 리페어 토너/세럼/젤클렌저
■ SOMEBYMI ■ 스네일 트루시카 미라클 리페어 토너/세럼/젤클렌저
Item Q&A
  • Question : Inquiry for the item from sherlyn_goh1996Mar 28, 2021

    Hello, I love this snail mucin series as they have made my skin better, but before I continue future purchases, may I know how your company harvests the secretion from snails?

    Answer : [Re] Inquiry for the item from sherlyn_goh1996

    Hello, SOME BY MI here :)
    We're glad to hear that our Snail Truecica series suit you well!

    Snail secretion is collected from snails that are fed with yams as it promote more secretion to be produce. Please do not worry as no snails are harmed in the process :)

    Question : [Re] Inquiry for the item from sherlyn_goh1996

    I see, that's good to know, thank you for the information! :)

    Answer : [Re] Inquiry for the item from sherlyn_goh1996

    We're glad that this info has helped! Have a great day!

  • Question : Inquiry for the item from LinMar 20, 2021

    Hi Seller, is cleanser suitable for men?

    Answer : [Re] Inquiry for the item from Lin

    Hello, SOME BY MI here 🌿

    Our skincare products can be used regardless of the gender :)

  • Question : Inquiry for the item from leFeb 24, 2021

  • Question : Inquiry for the item from Mslaut777Feb 25, 2021

    Hi Seller,

    Please advise for the steps of the skin care.
    What's the different between serum and cream?

    Answer : [Re] Inquiry for the item from Mslaut777

    Hello, SOME BY MI here :)
    Please use the skincare products in this order: lightest to heaviest

    toner -> serum -> cream

    The texture and the size of the molecule for these products are the main difference. Serum is more of a gel-like, easily absorbed texture which provide the skin with the effect intended to give for that particular range. As for the creams are thicker in texture, sealing and locking in moisture and nutrients. Using of these two products together can work productively and achieve maximized results.

  • Question : Inquiry for the item from KaiFeb 13, 2021

    Hi seller,
    Can I use the serum on the eyes?
    Best regards.

    Answer : [Re] Inquiry for the item from Kai

    Hello, SOME BY MI here :)

    Yes, the serum can be used on the whole face, including the area around your eyes, but please make sure it does not get inside your eyes. Thank you!

    Question : [Re] Inquiry for the item from Kai

    Oh wow so snail serum also can use on the eyes area. Thanks!

    Answer : [Re] Inquiry for the item from Kai

    Thank you and we hope you have a lovely day!

+View all Notice, FAQ, Q&A >>
SOME BY MI 미라클 라인 2종 세트/미라클토너/미라클세럼/미라클크림/미라클클렌징바/리미티드에디션
SOME BY MI 미라클 라인 2종 세트/미라클토너/미라클세럼/미라클크림/미라클클렌징바/리미티드에디션
Item Q&A
  • Question : Inquiry for the item from shirley75_eeMar 30, 2021

  • Question : Inquiry for the item from lam****Nov 04, 2019

  • Question : Inquiry for the item from Hoo****Oct 10, 2019

  • Question : Inquiry for the item from 261****Aug 14, 2019

  • Question : Inquiry for the item from pei****Jul 17, 2019

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ 커버 쿠션 (3TYPE)
■ SOMEBYMI ■ 커버 쿠션 (3TYPE)
Item Q&A
  • Question : Inquiry for the item from KaiMar 10, 2021

    Hi I’m using the killing foundation but it doesn’t stay long on my skin. It melted.
    Any suggestion?

    Answer : [Re] Inquiry for the item from Kai

    Hello ^^
    If your currently in a hot/humid envrionment, the foundation may fade/melt due to sweat and production of sebum. We recommend for a finish with a loose powder or a make up fixer would be better for a longer stay :)

    Question : [Re] Inquiry for the item from Kai

    Yes it is very humid in Singapore! Ok will take your advice with thanks!
    Is somebymi going to release loose powder?
    I like somebymi and is slowly benefitting my beauty regime as bought all the facial series and hair series.

    Answer : [Re] Inquiry for the item from Kai

    We currently have no confirmation on releasing a loose powder as we focus more on skincare than on makeup series. We will let you know if ever we do have plans! :D

  • Question : Inquiry for the item from what_a_nerdOct 08, 2020

    Hi, do you sell refills for the bb cushions?

    Answer : [Re] Inquiry for the item from what_a_nerd

    Hello, SOME BY MI here :)
    Sorry but we do not have refills for our cushions.

  • Question : Inquiry for the item from Jes****May 19, 2020

    Hi, I'm oily skin, which item I should take? Covers or killing?

    Answer : [Re] Inquiry for the item from Jes****

    Both our cushions have strong coverage and can be used for all skin types. For stronger coverage, we recommend our Coverst cushion, but if you have a sensitive skin, we recommend our Killing Cover 2.0.

  • Question : Inquiry for the item from goh****Apr 01, 2020

    Hi do u still hv somebymi maxiglam

    Answer : [Re] Inquiry for the item from goh****

    Unfortunately, we no longer sell Maxi glam. Thank you!

  • Question : Inquiry for the item from lov****Jan 16, 2020

+View all Notice, FAQ, Q&A >>
■ SOME BY MI ■ 레드 티트리 시카소사이드 솔루션 세럼 / 토너 / 크림
■ SOME BY MI ■ 레드 티트리 시카소사이드 솔루션 세럼 / 토너 / 크림
Item Q&A
  • Question : Inquiry for the item from eliseweeMar 09, 2021

  • Question : Inquiry for the item from TanAug 04, 2020

  • Question : Inquiry for the item from Sweetpiglet81Aug 18, 2020

    Hi my son have seriously acne problem, can u recommend? Thks

    Answer : [Re] Inquiry for the item from Sweetpiglet81

    Hello, SOME BY MI here :)

    We usually recommend our MIracle AHA BHA PHA series for acne prone skin, but for people with acne and hypersensitive skin, we recommend our Red Tea Tree Series.

    Thank you!

  • Question : Inquiry for the item from han****May 28, 2020

    Hi, can I have the ingredients list in english for the red teatree toner?

    Answer : [Re] Inquiry for the item from han****

    We have attached the full ingredient list. Thank you :)

  • Question : Inquiry for the item from 243****May 27, 2020

    Hi
    May I know what is the difference between the snail serum and tea tree serum?

    Answer : [Re] Inquiry for the item from 243****

    Our snail series are for skin regeneration, repairing and strengthening skin barriers. It is recommended for acne scars and skin that needs enhancement on skin texture.

    As for our Red Tea Tree Serum, this product helps hypersensitive skin that easily gets irritated :)

    Question : [Re] Inquiry for the item from 243****

    Thank you for your reply.
    My skin condition has acne scars and at the same time due to hot weather, my face tend to get red patches, uneven skin tone. Which product is more suitable for me? Do I need to purchase both? Actually I have bought both products. Can use both at the same time?

    Answer : [Re] Inquiry for the item from 243****

    Both our red tea tree series snail truecica series may be used together :)
    You can use our Red Tea Tree in the morning or day time while use the snail line at night.

+View all Notice, FAQ, Q&A >>
🔥NEVER BEFORE CRAZY PRICE🔥 [SOME BY MI] CICA PEPTIDE ANTI HAIR LOSS DERMA SCALP SHAMPOO / TREATMENT
🔥NEVER BEFORE CRAZY PRICE🔥 [SOME BY MI] CICA PEPTIDE ANTI HAIR LOSS DERMA SCALP SHAMPOO / TREATMENT
Item Q&A
  • Question : Inquiry for the item from MkSureItsYummyOkayFeb 19, 2021

  • Question : Inquiry for the item from blueFeb 19, 2021

  • Question : Inquiry for the item from hellopeliganJan 02, 2021

  • Question : Inquiry for the item from hellopeliganJan 03, 2021

    Derma scalp treatment - do you apply this on the scalp or hair ends.?

    Answer : [Re] Inquiry for the item from hellopeligan

    Dear buyer, we have attached an image on how to use our Cica Peptide Treatment. This product can be applied on both scalp and hair. Thank you!

  • Question : Inquiry for the item from Sharon_goonJan 02, 2021

    Hi the hair tonic prevents hair loss, but does it promote hair growth?

    Answer : [Re] Inquiry for the item from Sharon_goon

    Hello, SOME BY MI here :)
    Unfortunately, we have not tested it for hair growth as this product is intended to reduce hair loss. Thank you.

+View all Notice, FAQ, Q&A >>
SOME BY MI 슈퍼 말차 포어 타이트닝 토너
SOME BY MI 슈퍼 말차 포어 타이트닝 토너
Item Q&A
  • Question : Inquiry for the item from kaitlynnJan 31, 2021

    Hi, can this toner be used with snail or miracle toner? If so, what is the recommended sequence? Matcha first or other toner first? Thanks.

    Answer : [Re] Inquiry for the item from kaitlynn

    Hello, SOME BY MI here :)
    Yes, our Super Matcha toner can be used with our Snail Truecica and Miracle AHA BHA PHA products. If you have a dry skin we recommend you to apply Super Matcha first, then. the Snail/Miracle toner. If you have an oily skin, we recommend vice versa.

■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 트루시카 클리어 패드
■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 트루시카 클리어 패드
Item Q&A
  • Question : Inquiry for the item from AllykJan 27, 2021

  • Question : Inquiry for the item from ysu****Jun 10, 2020

    Once opened, the pads have to be used up within how long? ie. expiry once opened

    Answer : [Re] Inquiry for the item from ysu****

    We recommend the products to be used within 6 months after opening :)

  • Question : Inquiry for the item from ysu****Mar 22, 2020

    1) Recommend to use how many times per week?

    2) What is the order to use this product ie: soap~pad~moisturizer? Still need to use the toner?

    3) Please provide more details on using this product or please have the youtube video for this.

    Thanks

    Answer : [Re] Inquiry for the item from ysu****

    Hello, SOMEBYMI here :)

    We'd like to inform you that this product may be used daily after cleansing your face. You can either use it for wiping off remaining impurities after washing your face, or use it as a mask pack for calming care.

    The order would be cleanser -> pad -> toner (optional) -> moisturizer.

    We have attached an image on how to use this product. You can also check our instagram page for a video on how to use this product: https://www.instagram.com/p/B8QV44QBIGx/?igshid=1ndr7qhu4lr9u


    Thank you! :)

  • Question : Inquiry for the item from bry****Mar 08, 2020

    Hi does this have the same effect as the miracle toner?

    Answer : [Re] Inquiry for the item from bry****

    Dear buyer, our miracle clear pad has similar effect as our miracle toner, however, we recommend our pad for millet acne while we recommend miracle toner for inflammatory acne :)

    Question : [Re] Inquiry for the item from bry****

    Ok noted Thank you

    Answer : [Re] Inquiry for the item from bry****

    Our pleasure! :)

  • Question : Inquiry for the item from tul****Feb 21, 2020

    Hi. This product is suitable for which type of skin?

    Answer : [Re] Inquiry for the item from tul****

    Dear buyer, our miracle pad is suitable for oily skin with acne. It is used after cleansing the face, to remove the remaining impurities on the skin, which may cause more acne overtime.

💄TODAY ONLY $5.99💄 [SOME BY MI] BEST MAKEUP ITEM COLLECTION / LIP / BB CUSHION / EYESHADOW
💄TODAY ONLY $5.99💄 [SOME BY MI] BEST MAKEUP ITEM COLLECTION / LIP / BB CUSHION / EYESHADOW
Item Q&A
  • Question : Inquiry for the item from KaiJan 01, 2021

    Hi happy new year.

    I am looking for a good coverage without shine.
    I tend to shine on the forehead and nose.
    My cheeks are sensitive and after using your brand facial and toner and moisturiser after 3 months, my skin starts to heal. Still have hormonal Break outs and due to wearing mask, but your brand facial products calm my skin.

    So I am now looking for a foundation which may suit me.
    Any recommendation?

    Best regards.

    Answer : [Re] Inquiry for the item from Kai

    Hello, SOME BY MI here :)
    We're glad to hear that our products have helped with your skin!

    If you have a sensitive skin that is still prone to breakouts from wearing of masks, we recommend our Killing Cover 2.0 cushion as this product has been formulated to be able to be used on sensitive skin.

    Question : [Re] Inquiry for the item from Kai

    Can you guide me the use of your products from wash to applying?
    I use miracle aha and snail products.

    Is the step okay for morning regime?
    Snail facial wash. Miracle Toner. Real cica 92%. . Snail serum. Apply killing cover 2.0 cushion?

    How about removing make up?

    Answer : [Re] Inquiry for the item from Kai

    We recommend you to apply the real cica soothing gel after applying the Snail Truecica serum.
    So the sequence will be: Snail Gel Cleanser, Miracle Toner, Snail Serum, Real Cica Soothing Gel, then makeup (2.0 cushion)

    You can use light makeup with the Snail Gel Cleanser alone, but if you have any waterproof or resistant makeup on, we recommend you to use the makeup remove for it first, then cleanse with the gel cleanser.

    Question : [Re] Inquiry for the item from Kai

    Noted with thanks!

    Answer : [Re] Inquiry for the item from Kai

    Thank you and it's our pleasure!

    Question : [Re] Inquiry for the item from Kai

    Hi there my feedback after using the makeup.
    It melted after an hour. Any way to make it a little more lasting?
    I only padded one layer. Added loose powder.

    Answer : [Re] Inquiry for the item from Kai

    Hello, SOME BY MI here :)
    Thank you for your interest in our products and we're glad to hear that our products have helped with your sensitive skin! :D

    If you have sensitive skin with breakouts from wearing masks, we recommend our 2.0 cushion (the green one) as it contains 320,000ppm of tea tree water that helps soothe easily irritated sensitive skin :)

  • Question : Inquiry for the item from linglinglynOct 10, 2020

  • Question : Inquiry for the item from linglinglynAug 29, 2020

  • Question : Inquiry for the item from leena_ramlyJul 15, 2020

  • Question : Inquiry for the item from goh****Apr 01, 2020

    Hi do.u.hv somebymi maxi glam no. 23?

    Answer : [Re] Inquiry for the item from goh****

    Unfortunately, we no longer sell Maxi glam #23. Thank you!

    Question : [Re] Inquiry for the item from goh****

    Do u hv any other brand good.recommendation with hood coverage like somebymi maxiglam?

    Answer : [Re] Inquiry for the item from goh****

    You may consider using our 'Killing Cover Moisture Cushion 2.0 as an alternative. It's updated version of previous cushion cover. Thank you!

    Question : [Re] Inquiry for the item from goh****

    Whixh one? Actually I m really confise. Do u thk u can send me a photo of it?

    Answer : [Re] Inquiry for the item from goh****

    Question : [Re] Inquiry for the item from goh****

    Yes, this one! :)

    Answer : [Re] Inquiry for the item from goh****

    Ok tqvm. I ordered one each to try which is btr.

    Question : [Re] Inquiry for the item from goh****

    That's great! We hope you find the suitable one. Thank you! :)

    Answer : [Re] Inquiry for the item from goh****

    sure tqvm

+View all Notice, FAQ, Q&A >>
💝CHRISTMAS GIFT IDEAS💝 [SOME BY MI] BESTSELLER SPECIAL KIT COLLECTION / MIRACLE SKIN CARE / SNAIL
💝CHRISTMAS GIFT IDEAS💝 [SOME BY MI] BESTSELLER SPECIAL KIT COLLECTION / MIRACLE SKIN CARE / SNAIL
Item Q&A
  • Question : Inquiry from zaneJan 21, 2021

    Hi Seller,
    My teenager girl who is 13 year old has lots of acnes/pimples, do you think your Miracle AC SOS kit is suitable for her? Kindly advise. thanks

    Answer : [Re] Inquiry from zane

    Hello, SOME BY MI here :)

    Our Miracle Products are recommended for acne prone skin caused by excess sebum and clogged pores. These products contain ingredients that will help soothe breakouts and remove dead skin cells. However, if you have acne due to sensitive skin, we recommend our Red Tea Tree products instead.

    Red Tea tree provides more powerful calming care, frees you from worrying about irritation and help calm hypersensitive skin. Highly concentrated Cicassoside (Madecassoside), extracted from Centella asiatica helps calm sensitive skin from irritants. Low pH formula is combined with PHA to gently exfoliate dead skin cells And help improve healthy skin balance. Please refer to the product page for more information. Thank you!

    Question : [Re] Inquiry from zane

    Thank you very much for your kind advice.

    Answer : [Re] Inquiry from zane

    Thank you for your interest in our products and it's our pleasure!

    Question : [Re] Inquiry from zane

    May I know whether your Miracle Acne Foam can be used together with the red tea tree toner, serum and cream. BTW, do you have starter kit for your red tea tree products?

    Answer : [Re] Inquiry from zane

    Yes, our Miracle Acne Foam Cleanser can also be used with our Red Tea Tree series. Unfortunately, we do not have a Starter Kit for our Red Tea Tree series..

  • Question : Inquiry for the item from TrishaJan 02, 2021

  • Question : Inquiry for the item from luvann37Dec 20, 2020

  • Question : Inquiry for the item from linglinglynDec 09, 2020

  • Question : Inquiry for the item from OliveOct 13, 2020

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ 시카 펩타이드 안티 헤어로스 더마 스칼프 샴푸
■ SOMEBYMI ■ 시카 펩타이드 안티 헤어로스 더마 스칼프 샴푸
Item Q&A
SOME BY MI 브랜드 박스
SOME BY MI 브랜드 박스
Item Q&A
  • Question : Inquiry for the item from leowcharmaineDec 16, 2020

    Hi, I have been using bye bye blackheads for 2 months now and my blackheads seems to be getting worse. My T zone is getting darker then before. Please advice what I can do... thank you. I have been using bye bye blackhead as a mask 2-3 times a week.

    Answer : [Re] Inquiry for the item from leowcharmaine

    Hello, SOME BY MI here :)

    We're sorry to hear about this. By any chance, do you have a photo of before and after using our products. If a product does not fit an individual,, the results would have appeared within a few days of use. However, in your case, you have used it for 2 months. Do you have other skincare products you've been using with our Green Tea Tox Cleanser?

  • Question : Inquiry for the item from ngleeyin73Oct 31, 2020

    I read you wrote brand box at $48 but why wen I click to order still at $60?

    Answer : [Re] Inquiry for the item from ngleeyin73

    Hello, SOME BY Mi here :)
    We apologize for the confusion. The price of $48 was applicable for the promotion that was on going early this year. But the since the promotion has ended, this price is no longer applicable. We have already made the changes in the product page. We are truly sorry again for the misunderstanding.

  • Question : Inquiry for the item from ngleeyin73Oct 31, 2020

    I read you wrote brand box at $48 but why wen I click to order still at $60?

    Answer : [Re] Inquiry for the item from ngleeyin73

    Hello, SOME BY Mi here :)
    We apologize for the confusion. The price of $48 was applicable for the promotion that was on going early this year. But the since the promotion has ended, this price is no longer applicable. We have already made the changes in the product page. We are truly sorry again for the misunderstanding.

  • Question : Inquiry for the item from KaiOct 12, 2020

    I have dry skin, oily t-zone, milia seeds breakout, a few big itchy and painful acnes before and during menstruation and take some time to recover and by the time acnes recover, menstruation.
    Make up will melt and does not stay well.
    Which set is good for me?

    Answer : [Re] Inquiry for the item from Kai

    My skin condition now while having menstruation

    Question : [Re] Inquiry for the item from Kai

    The right side

    Answer : [Re] Inquiry for the item from Kai

    Currently I’m
    Using byebye blackheads and byebye blemish

    Question : [Re] Inquiry for the item from Kai

    Dear buyer, if you have a few acne spots rise everytime you're on your menstruation, we recommend our Miracle Spot All Kill Cream which can be applied direclty on the acne spot (on the spot only) to help it soothe and prevent it from further inflamation. Please take a look at the product and refer to the product page for more information. Thank you!

    Answer : [Re] Inquiry for the item from Kai

    How about toner and moisturiser? Any recommendation?

    Question : [Re] Inquiry for the item from Kai

    We would recommend our Miracle AHA BHA PHA series for acne prone skin, however, if you have a sensitive skin, we would recommend Red Tea Tree Series instead.

  • Question : Inquiry for the item from leowcharmaineSep 01, 2020

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ SINGLES DAY EVENT
■ SOMEBYMI ■ SINGLES DAY EVENT
Item Q&A
  • Question : Inquiry for the item from irene_tan_168Nov 18, 2020

    I ordered extra 10 pieces of masks but is not included?
    I only received the promo items of few mask & a mini jar !

    Awaiting for your explanation on this urgent matter
    Appreciate your prompt reply Thank you

    Answer : [Re] Inquiry for the item from irene_tan_168

    Hello, this is SOME BY MI here.

    We sincerely apologize for the inconvenience this has caused you. We have arranged a new shipment for your missing set of Diamond Brightening Mask via Qxpress and this is your new tracking number: SG3523875. It may take another week or so to get to you.

    We are truly sorry once again, and we thank you for your kind understanding.

    Thank you.

  • Question : Inquiry for the item from marvinyang27Nov 10, 2020

  • Question : Inquiry for the item from psiewchooNov 02, 2020

    $1 start now or on 11th Nov?

    Answer : [Re] Inquiry for the item from psiewchoo

    $1 Deal will be available on 11.11
    Thank you!

  • Question : Inquiry for the item from ice****Dec 19, 2019

    Dear somebymi store

    I have received my parcel
    But the price for $20 is
    Yuja sleeping pack mini 1pcs
    Diamond mask 1box or 1pcs
    Tea tree mask 1box or 1pcs
    Hyaluron mask 1box or 1pcs

    Because i check the price should be 1box.. i try to add on 1box only $7

    But i paid $20 only received 3pcs mask n 1mini yuja sleeping pack
    1pcs its too expensive for me because i take 5set and i paid $100
    Please advice me how to do
    Please give me a reasonable price
    Because i purchase many thing from your store
    Below i attach some picture


    Thank you and regards


    Eka sanita

    Answer : [Re] Inquiry for the item from ice****

    Hello, SOMEBYMI here. We apologize for the misunderstanding. We have sent you the right amount of products.The price of $20 is for a set of 1pc 15g yuja sleeping mask, 1pc red mask, 1pc blue mask, and 1pc green mask. For you to receive 1 box of masks, you'll have to add $7 worth of add ons. Meaning a total of 13 pcs masks and 1pc yuja sleeping mask will cost $27, not $20.
    We are sorry there is nothing we can do about the price of the product for our online purchases, since the costs are fixed.

    If you wish to continue buying our products in bulk, we advice you to leave an wholesale inquiry at miracle@somebymi.com. We hope for your kind understanding.

    Thank you and have a great day :)

  • Question : Inquiry for the item from can****Nov 11, 2019

    There is no $1.. its still $9... i log in at 2359 n till now refresh many times... time is 0049 now...

    Answer : [Re] Inquiry for the item from can****

    Hello, SOMEBYMI here. It is currently at Time Sale Price $1. Please check it out!

    Question : [Re] Inquiry for the item from can****

    Yes i saw.. but ur courier fee also increased so i decided to pass since it feels abit dishonest.. I hve in my trolley the toner (i bought last week want to buy 1 more to keep) n this "$1" set.. and i want to try the sunblock too.

    Ill keep a lookout for your honest n real discount..

    Answer : [Re] Inquiry for the item from can****

    We'd like to apologize if you have felt that way. We are hoping to see you again next time in our next promos. Thank you and have a great day!

+View all Notice, FAQ, Q&A >>
SOME BY MI 아하/바하/파하 30데이즈 미라클 아크네 클리어폼
SOME BY MI 아하/바하/파하 30데이즈 미라클 아크네 클리어폼
Item Q&A
  • Question : Inquiry for the item from veruntanNov 13, 2020

    Hi

    Can the cleaner use to remove make up?

    Answer : [Re] Inquiry for the item from veruntan

    Hello, SOME BY MI here :)
    As shown in our product page, it help be used to cleanse off light makeup. However, for a heavier makeup with use of eyeliner, mascara, especially waterproof makeup items, please use the make up remover first for thorough cleansing. Thank you!

  • Question : Inquiry for the item from 237****Dec 07, 2019

    hi, whats the size of this cleansing foam? cant tell from the pic if its 100ml or more or less. thanks

    Answer : [Re] Inquiry for the item from 237****

    Hello, SOMEBYMI here. Then content of this products is 100ml. Thank you :)

  • Question : Inquiry for the item from yee****Oct 12, 2019

    My skin is acne, oily, pore blocking & sensitive. Do this Series of products will be suitable for me?

    Answer : [Re] Inquiry for the item from yee****

    Hello.
    Miracle line series ( Toner, Serum, Cream, Foam) is good for acne ,oily and sensitive skin.
    Bye Bye Blackhead 30 Days Bubble Cleanser is working for Closing of pores, removing black and white head.

    Please refer to purchase. Thanks

★SPECIAL BUNDLE OF 3★ [SOME BY MI] BRIGHTENING SET / GALACTOMYCES TONER / SERUM / YUJA SLEEPING MASK
★SPECIAL BUNDLE OF 3★ [SOME BY MI] BRIGHTENING SET / GALACTOMYCES TONER / SERUM / YUJA SLEEPING MASK
Item Q&A
  • Question : Inquiry for the item from snow_decNov 06, 2020

  • Question : Inquiry for the item from jnbh63Sep 14, 2020

  • Question : Inquiry from Pan****Jun 03, 2020

  • Question : Inquiry related delivery from Jwi****Feb 28, 2020

  • Question : Inquiry from Him****Jan 13, 2020

+View all Notice, FAQ, Q&A >>
🌟2 DAYS ONLY🌟 [SOME BY MI] GLOW LUMINOUS AMPOULE MASK 10PCS [TEA TREE / HYALURON / DIAMOND_3types
🌟2 DAYS ONLY🌟 [SOME BY MI] GLOW LUMINOUS AMPOULE MASK 10PCS [TEA TREE / HYALURON / DIAMOND_3types
Item Q&A
  • Question : Inquiry for the item from vonOct 31, 2020

  • Question : Inquiry for the item from kingnicole00Sep 14, 2020

    $8.88 for 10 pieces of mask is it ?

    Answer : [Re] Inquiry for the item from kingnicole00

    Yes, this listing is for 10 pcs

  • Question : Inquiry for the item from RainbowAug 23, 2020

    Hi what mask would u recommend for skin with acne scar? Thanks

    Answer : [Re] Inquiry for the item from Rainbow

    Also, what are the differences between red brightening mask and yellow yuzu mask? Thanks

    Question : [Re] Inquiry for the item from Rainbow

    Hello, SOME BY MI here :)

    For skin with spots and acne scars, we recommend our Yuja Blemish Care Serum Mask.

    The difference between the Red Brightening and Yuja Blemish Care Mask is that the Red Brightening Mask helps brighten the overall skin tone and achieve a glowing skin as it contains diamond powder and pearl extract.

    While our Yuja Blemish Care Serum Mask contains Yuja extract which helps lighten blemish and moisturize the skin.

    Kindly refer to the product page for more information on our products. Thank you! ^^

    Answer : [Re] Inquiry for the item from Rainbow

    Can I pls know whether there is a $7 promotion coming soon? Thanks :)

    Question : [Re] Inquiry for the item from Rainbow

    Hello, SOME BY MI here :)
    We do know that Super Sale will be held starting from Aug 26,
    kindly stay updated for the promotions :)

    Thank you! ^^

  • Question : Inquiry for the item from cut****Jul 11, 2020

    Isit safe for pregnant lady to use?

    Answer : [Re] Inquiry for the item from cut****

    Hello, SOME BY MI here :)
    Our products are formulated with mild ingredients and can be used during pregnancy and breastfeeding stage. The effects on pregnant or breastfeeding mothers may depend on the individual because of unstable hormones. Please consult with your doctor first. Thank you :)

  • Question : Inquiry for the item from lec****Jul 10, 2020

+View all Notice, FAQ, Q&A >>
■ SOMEBYMI ■ PERFECT CLEAR HAIR REMOVAL CREAM
■ SOMEBYMI ■ PERFECT CLEAR HAIR REMOVAL CREAM
Item Q&A
  • Question : Inquiry for the item from HildaOct 20, 2020

    Can use on bikini area?

    Answer : [Re] Inquiry for the item from Hilda

    Hello, SOME BY MI here :)
    We do not advise for the Hair Removal Cream to be used on sensitive areas such as the bikini line. We recommend it on external areas such as arms, legs, armpit, etc.

■ SOMEBYMI ■ AHA-BHA-PHA 14DAYS SUPER MIRACLE SPOT ALL KILL CREAM
■ SOMEBYMI ■ AHA-BHA-PHA 14DAYS SUPER MIRACLE SPOT ALL KILL CREAM
Item Q&A
  • Question : Inquiry for the item from butter881Oct 07, 2020

    Do u hve the miracle cream? Also, does miracle cream help to clear the after acne scars and spots? Wat do u recommend for clearing acne spots and scars?

    Answer : [Re] Inquiry for the item from butter881

    Hello, SOME BY MI here :)
    Our Miracle Cream is available for purchase, and please note it is a different product from our Miracle Spot All Kill Cream. Our Miracle cream is a moisturizer that helps soothe the skin while the Spot All Kill Cream is used to soothe newly rising acne.

    If you are looking for products for acne scars, we recommend our Snail Truecica products instead for skin regeneration. Thank you!

  • Question : Inquiry for the item from mig****Jul 12, 2020

    Hi, can this be applied on acne? And also the after acne dark spot?

    Answer : [Re] Inquiry for the item from mig****

    Hello, this is SOME BY MI :)
    Yes, this cream is to be applied on rising/inflamed acne spots to help soothe it. Unfortunately, this cream does not have an effect in removing or fading the dark spots.
    Thank you!

  • Question : Inquiry for the item from loo****Apr 28, 2020

  • Question : Inquiry for the item from xia****Dec 14, 2019

    Hi can I use this spot cream at the end if I'm already using BHA at the beginning of my skincare routine? Thanks

    Answer : [Re] Inquiry for the item from xia****

    Hello, SOMEBYMI here. Yes, you can use our Miracle Spot All Kill Cream after your skincare routine. Please note that this cream is used only on the acne trouble spot. Thank you :)

  • Question : Inquiry for the item from yee****Nov 10, 2019

    Hi,
    Could you advise if we can this cream with the spot oil and advise what differences for these 2 products?
    Awaiting your reply soon, thanks.

    Answer : [Re] Inquiry for the item from yee****

    Hello SOMEBYMI here. The main deference is the formulation of the 2 products: one is a cream type while the other one is an oil type. There are various ways to use the oil type, you can mix it with facial mist,foundation, or other skincare products for soothing acne trouble or oil control. You can also add a few drops to the water when washing your face. Please refer to the product page for more information. Thank you!

SOME BY MI
SOME BY MI
Item Q&A
  • Question : Inquiry for the item from nisalady911Sep 23, 2020

    Hi...
    How many piece of product will I get if I purchase the Miracle Box for $40 ?
    Please see diagram attached.
    What is Main-Product and what is Sub-Product?
    Thanks.

    Answer : [Re] Inquiry for the item from nisalady911

    Hello, SOME BY MI here :)
    You will be getting a total of 4 products.
    We have attached the combination of items you can get from our Super Box Event. Please note that the type of the Super Box is randomly chosen. Thank you!

    Question : [Re] Inquiry for the item from nisalady911

    What is main product?
    What is sub product?

    Answer : [Re] Inquiry for the item from nisalady911

    I think it is unfair for you to give a Rsndom Items as I might not be using it at all and not of my need. Thank just an opinion you might consider.

    Question : [Re] Inquiry for the item from nisalady911

    Dear buyer, the name of this event is "Mystery Fun Box" meaning the buyer will receive either of the possible choices chosen randomly.
    If you have certain items in mind, we recommend you to choose that certain item over the mystery fun box. Thank you.

  • Question : Inquiry for the item from nisalady911Sep 23, 2020

    Hi...
    How many piece of product will I get if I purchase the Miracle Box for $40 ?
    Please see diagram attached.
    What is Main-Product and what is Sub-Product?
    Thanks.

    Answer : [Re] Inquiry for the item from nisalady911

    Hello, SOME BY MI here :)
    You will be getting a total of 4 products.
    We have attached the combination of items you can get from our Super Box Event. Please note that the type of the Super Box is randomly chosen. Thank you!

■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 스페셜 키트
■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 스페셜 키트
Item Q&A
  • Question : Inquiry for the item from jasmineSep 12, 2020

    What's different btw soap bar and foam ?

    Answer : [Re] Inquiry for the item from jasmine

    Hello, SOME BY MI here :)
    Both products are from our Miracle series which helps with soothing acne and cleansing of pores. The main difference between these two is the texture of the product. You may choose between the two depending on your preference.

    Thank you.