![2021 NEW ARRIVAL💛[SOME BY MI] REAL CARE MASK SHEET /Teatree/Cica/Aloe/Honey/Hyaluron/Glutathione](https://gd.image-gmkt.com/li/655/851/1634851655.g_260-w-st_g.jpg) - 2021 NEW ARRIVAL💛[SOME BY MI] REAL CARE MASK SHEET /Teatree/Cica/Aloe/Honey/Hyaluron/Glutathione
- Item Q&A
| Answer : [Re] Inquiry for the item from whylengQuestion : [Re] Inquiry for the item from whylengAnswer : [Re] Inquiry for the item from whylengQuestion : [Re] Inquiry for the item from whylengMay I know when is the expiry date for Real Aloe and Real Glutathione? Answer : [Re] Inquiry from uhctanwbHello, SOME BY MI here 🌿
Here are the expiry dates for the following masks:
Real Aloe: April 5, 2024
Real Gluthatione:April 5, 2024 Answer : [Re] Inquiry for the item from lkyusagiQuestion : [Re] Inquiry for the item from lkyusagiThe number of sheets these masks contain can be found in each options :)
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 - ★SOME BY MI 토너★미라클 토너(150ml 100ml)/갈락토미세스 토너
- Item Q&A
| Answer : [Re] Inquiry for the item from kiaQuestion : [Re] Inquiry for the item from kiaAnswer : [Re] Inquiry for the item from kiaAnswer : [Re] Inquiry for the item from shelyn_ngAnswer : [Re] Inquiry for the item from tanannie04Question : [Re] Inquiry for the item from tanannie04Answer : [Re] Inquiry for the item from tanannie04Hi seller, can you tell me which series should me and my son use?
My boy is 15 years old. He has a lot of pimples on his forehead. Some blackheads on his nose and face.
I am 46 years old. Open pores, scars, oily outside and dry inside, a lot of white heads and uneven skin tone.
I am look for toner, serum and facial wash for myself and my son. Can you recommend to me the suitable products as in red or green series would be more suitable for us? Thanks. Answer : [Re] Inquiry for the item from jox2mgHello, SOME BY MI here :)
We would recommend our Miracle AHA BHA PHA products and our Green Tea Tox Bubble Cleanser for your son, and as for your skin condition, we would recommend our Snail Truecica products. You may start off with our Starter kits for both series which contain mini sized items, ideal for trial :D Hi may I know the galactomytes toner is 100 or 150 ml
And for pigment do I use galatomytes or snail
Thanks Answer : [Re] Inquiry for the item from chermaine_tltHello, SOME BY MI here :)
Our Galactomyces toner is 200ml in volume and it is recommended inb lightening pigmentation. Thank you! Answer : [Re] Inquiry for the item from HelloAnswer : [Re] Inquiry for the item from fluezHi, may I ask if the right way to apply the toner by putting some on the hand and applying on face or putting the toner on cotton pad and then applying on face? Thank you. Answer : [Re] Inquiry for the item from ctHello, SOME BY MI here :)
For our moisturizing toners such as our Galactomyces toner, you may apply directly with your hands. Application with cotton pad is recommended for exfoliating toners such as our Miracle and Super Matcha toner :) Dear Seller,
My skin type is combination, dull, has pigmentation, a little bit sensitive, wrinkles and open pores. Which toner that I should go for? Please advise.
Thank you. Answer : [Re] Inquiry for the item from Mslaut777Hello, SOME BY MI here :)
We have different product range for pigmentation and pore care.
For your dull skin and dark spots, we recommend our Galactomyces toner, which also helps rejuvenate the skin. But for pore care, we recommend our Super Matcha toner. Please note that these two range are not advised to be used together as Pure Vitamin C do not go well with BHA and may cause irritation.
Our products have been formulated with mild ingredients only, making it possible for use on sensitive skin as well. However, there are different factors that trigger the sensitivity of the skin and it may vary depending on the individual. We best recommend for the product to be tested on the inner side of the arm first before applied directly on the face.
Thank you! Answer : [Re] Inquiry for the item from cindyQuestion : [Re] Inquiry for the item from cindyAnswer : [Re] Inquiry for the item from cindyHi seller is GALACTOMYCES TONER okay for skin with milia seeds?
I am prone to milia seeds appearing around my cheeks and jaw area.
After using your brand red tea tree cicassosise and aha miracle toner and real cica soothing gel, my skin becomes less sensitive, less red and has less trigger. Of course my health supplements for internal healing are the good combination to your products for external healing.
I’m looking at healing the rest of my skin.
Any recommendation for whitening acne scars?
My t-zone is shiny, my cheeks are a little dry and thin. Answer : [Re] Inquiry for the item from KaiCan I try other toners too?
I had just purchased matcha toner. Question : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
We're glad to hear that our Red Tea Tree and Miracle series has been of help in helping your skin!
For skin regeneration to improve acne scars, we recommend our Snail Truecica products.
Unfortunately, we do not advise for our Galactomyces products to be used with our Miracle, Red Tea Tree, or Super Matcha especially if the user has an easily triggered sensitive skin. Answer : [Re] Inquiry for the item from KaiThank for for information. So I shall continue with the red tea tree and miracle series. Question : [Re] Inquiry for the item from KaiI just purchased the snail series. Will alternate use once my sensitive acne prone skin clears up.
Can I use different series for daytime and nighttime?
Any recommendation? Answer : [Re] Inquiry for the item from KaiWe have confirmed your order!
Your order will be ready for pick up by Qxpress first thing in the morning tomorrow!
Yes, different series from our SOME BY MI range may be used for day and nighttime. The only combination we do not advise is Galac + Miracle/Red Tea Tree/Super Matcha especially for sensitive skin.
If all your acne have cleared up, you may try focusing on acne scars with our Snail Truecica, and brightening and moisturizing with our Yuja Niacin series :) Question : [Re] Inquiry for the item from KaiThank you. Recovering is slow I think because of age. But I am glad I am able to test this product and know that it helps me.
Thank you some by mi.
Just wish you have some samples to try. Answer : [Re] Inquiry for the item from KaiThank you for your honest feedback, we will forward your suggestions to our headquarters. Thank you and we hope you have a great start of the week! Hi Seller,
I have dry skin around cheeks and mouth area though my nose and chin are very oily (usually have blackheads, etc). Can I use Galactomyces (or Snail) toner on the dry cheeks, and Miracle Toner on the nose and chin?
Thanks! Answer : [Re] Inquiry for the item from ladykadajHello, SOME BY MI here :)
Unfortunately, we do not have for our Galactomyces and Miracle AHA BHA PHA series to be used together to be safe. Our blackhead related products contain BHA which is an acid and is not advised to be used with Pure Vitamin C (contained in our Galactomyces). To cleanse the pores and reduce blackheads, we recommend our Miracle series. If you have dry areas on your face, we recommend an extra moisturizer, H7 Hydro Max Cream. Thank you! How many ppm of niacinamide does the vitamin c toner contain? Answer : [Re] Inquiry for the item from BHello, SOME BY MI here :)
The content of niacinamide in our Galactomyces toner is 2%, which is 20,000ppm. Thank you! Answer : [Re] Inquiry for the item from kindai_88Question : [Re] Inquiry for the item from kindai_88Answer : [Re] Inquiry for the item from kindai_88is GALACTOMYCES TONER 200ml? Answer : [Re] Inquiry for the item from neoHello, SOME BY MI here :)
Yes, the volume of our Galactomyces toner is 200ml.
Thank you! Hi I have oily skin and pimple scars. Which product should I use? Answer : [Re] Inquiry for the item from gracia_chemHello, SOME BY MI here :)
If you have acne scars, we recommend our Snail Truecica products. Question : [Re] Inquiry for the item from gracia_chemAnswer : [Re] Inquiry for the item from gracia_chemFor oil/sebum control we recomemnd our Super Matcha toner instead. Question : [Re] Inquiry for the item from gracia_chemDo I buy both of them and use alternate? I’m currently using the green bottle for acne Answer : [Re] Inquiry for the item from gracia_chemFor best results, we recommend you to focus on one skin problem at a time. But in your case of oily skin and acne scars, you may use our Super Matcha toner for oil control and tightening of pores + Snail serum/cream for skin regeneration and acne scars :) Question : [Re] Inquiry for the item from gracia_chemGreat. Do u sell cream as well? Answer : [Re] Inquiry for the item from gracia_chemWe do have a cream for our Snail series. But unfortunately, we do not have a cream for Matcha series. You may consider taking a look at our Snail Cream for more information on the product :D Question : [Re] Inquiry for the item from gracia_chemSo can I use matcha toner with snail cream? Answer : [Re] Inquiry for the item from gracia_chemOur Matcha series may be used with our Snail Truecica series. Question : [Re] Inquiry for the item from gracia_chemAnswer : [Re] Inquiry for the item from gracia_chemThank you and we hope you have a great day! Answer : [Re] Inquiry for the item from jhqxQuestion : [Re] Inquiry for the item from jhqxAnswer : [Re] Inquiry for the item from jhqxQuestion : [Re] Inquiry for the item from jhqxAnswer : [Re] Inquiry for the item from jhqxQuestion : [Re] Inquiry for the item from jhqxAnswer : [Re] Inquiry for the item from jhqxAnswer : [Re] Inquiry for the item from IamjlQuestion : [Re] Inquiry for the item from IamjlAnswer : [Re] Inquiry for the item from IamjlQuestion : [Re] Inquiry for the item from IamjlAnswer : [Re] Inquiry for the item from IamjlHow many ppm of niacinamide does the snail toner contain? Answer : [Re] Inquiry for the item from BHello, this is SOME BY MI here :)
2% Niacinamide is equivalent to 20,000 ppm. Thank you! Do I put the facial sheet mask before or after the matcha toner? Answer : [Re] Inquiry for the item from CatHello, SOME BY MI here :)
The masks are used after cleansing and before applying toner, serum, and cream. Please make sure that the essence from the facial sheet mask is completely absorbed into the skin before moving on to the rest of your skincare routine. Thank you! How often can I use the matcha toner? Can I use the matcha toner together with the snail toner? Answer : [Re] Inquiry for the item from ToHello, SOME BY MI here :)
Our Super Matcha toner is safe for daily use and can also be used with our Snail Truecica series. Thank you! Question : [Re] Inquiry for the item from ToWhich should I use first? The super matcha or the snail toner? Answer : [Re] Inquiry for the item from ToWe recommend the Snail toner first, then Super Matcha. Answer : [Re] Inquiry for the item from BBloh555Hello, SOME BY MI here :)
Our products have been formulated with mild ingredients, targetting the users from teenagers to adults.
Question : [Re] Inquiry for the item from BBloh555AHA-BHA-PHA MIRACLE (green): To soothe acne caused by excessive sebum (oil).
SNAIL TRUECICA (red): For acne scars & strengthens the natural strength of the skin, allowing it to soothe and strengthen the skin layers and also brighten dull skin.
YUJA NIACIN (yellow): For pigmentation, brightens and moisturizes.
GALACTOMYCES (brown): For pigmentation & skin to make it look more glowing. Not recommended for use with AHA-BHA-PHA MIRACLE.
RED TEA TREE (All red): Acne treatment for hypersensitive skin, soothing antibacterial effect without allergic reactions
SUPER MATCHA: cleanses and tightens pores
H7 Hydro Max Cream: When you need extra moisture.
To clean pores and black / white blackheads, you can use BYE BYE BLACKHEAD BUBBLE CLEANSER as a daily cleanser or as an intensive cleanser 2-3 times a week.
You can use BYE BYE BLEMISH VITA TOX BRIGHTENING BUBBLE CLEANSER as a daily cleanser or an intensive cleanser 2-3 times a week to provide vitamins and exfoliate your skin for a smoother skin texture.
Please select a product for your needs. Thank you! Answer : [Re] Inquiry from JYCQuestion : [Re] Inquiry from JYCAnswer : [Re] Inquiry from JYCHi, could you recommend which toner is suitable for dry and mature skin? Thanks in advance. Answer : [Re] Inquiry for the item from cHello, SOME BY MI here :)
If you are looking for a toner to repair the skin barrier, we recommend our Snail Truecica toner. For rejuvenation and brightening, we recommend our Galactomyces toner. Please refer to the product page of each items for more information. Thank you! Can I use the snail toner together with the galactomyces Vitamin c toner? Answer : [Re] Inquiry for the item from EHello, SOME BY MI here :)
Our Snail and Galactomyces products may be used together. The only combination we do not advise is Galactomyces + Miracle. Thank you! Am I able to use both miracle toner and galactomyces vitamin toner together? Or must separate? Answer : [Re] Inquiry for the item from charleneHello, SOME BY MI here :) Question : [Re] Inquiry for the item from charleneWe do not advise for our Miracle and Galactomyces products to be used together as it may cause irritation. Hi, may I know what is the difference between the galactomyces toner and the yuja toner? Answer : [Re] Inquiry for the item from babypuppy_87Hello, SOME BY MI here :)
Our Galactomyces products not only helps brighten the skin tone and lighten hyperpigmentation, but also contain a naturally fermented ingredient which helps rejuvenate the skin. While our Yuja products contain Yuja extracts which help brighten the skin tone and keep the skin moisturized. Answer : [Re] Inquiry for the item from tan****Question : [Re] Inquiry for the item from tan****Answer : [Re] Inquiry for the item from tan****Question : [Re] Inquiry for the item from tan****Answer : [Re] Inquiry for the item from tan****The price for 1 miracle toner is $20?
Why is the price increase so much ? Answer : [Re] Inquiry for the item from jaajovanaHello, SOME BY MI here :)
We'd like to inform you that the prices of the items may vary depending on the promotion rate of the daily deal or other promotions. Answer : [Re] Inquiry for the item from 6677869Hi
When is thr expiry date for your toner? Answer : [Re] Inquiry for the item from nphdianeHello, this is SOME BY MI :)
Our current batch of products are good up to late 2022 to early 2023. Thank you! Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry for the item from sharonlee3012Question : [Re] Inquiry for the item from sharonlee3012Answer : [Re] Inquiry from jesslyntan97Answer : [Re] Inquiry for the item from shawncltsAnswer : [Re] Inquiry for the item from nuraisyah0281Hi will like to enquire, I have big pores at cheek near nose and skin is sensitive if not suitable use of product will cause redness and small rashes on face.
Not sure to which one might be a more suitable for me either miracle toner or red toner. Can help to suggest
Thank you Answer : [Re] Inquiry for the item from Sal****Dear buyer, if you have a sensitive skin, we recommend our Red Tea Tree Toner. Our Red Tea Tree Series are recommended to soothe easily irritated hypersensitive skin :) Question : [Re] Inquiry for the item from Sal****Noted thanks for your reply :) Answer : [Re] Inquiry for the item from Sal****Thank you and we hope you have a great day! Answer : [Re] Inquiry for the item from vol****Answer : [Re] Inquiry for the item from 243****Question : [Re] Inquiry for the item from 243****Answer : [Re] Inquiry for the item from 243****Question : [Re] Inquiry for the item from 243****Answer : [Re] Inquiry for the item from 243****Answer : [Re] 来自enh****会员的商品咨询。Hi can I use miracle toner when using vit c products? Answer : [Re] Inquiry for the item from ser****Dear buyer, we do not advise for our Miracle products to be used with other products containing high content of Vitamin C. Hi,
I saw u hv red, yellow, green product groups. Could u briedly elaborate which skin type they r meant for respectively?
1) to help me zoom down faster to the right product, may i know which product items r recommended for my son, 18yrs old, who has oily skin type all over face, neck, bck, chest. His acne is on going but lesser compare to few years back, but i can see blemish here n there every now n then after he the pus is broken.
2) for myself, am looking for something to lighten the sun spot n brightening my skin. Any recmendation?
Thank you. Answer : [Re] Inquiry for the item from Ver****Hello, this is SOME BY MI :)
Thank you for your inquiry!
Our Miracle products are recommended for oily and acne prone skin, while our yuja products are recommended for lightening blemishes and skin pigmentation while brightening the overall skin tone. As for the snail products, it is recommeded for skin that needs repairing and strengthening of skin barrier.
As for your son, we recommend our miracle products for the acne on the face. We also have a Miracle body cleanser for body acne on the neck, back, and chest.
As for yourself, we recommend our Yuja products for blemishes and brighteniing your overall skin tone. However, please note that application of sunblock is highly recommended when using brightening products :) Answer : [Re] Inquiry for the item from joy****Can i know the expiry date for current batch of miracle toner?? Answer : [Re] Inquiry for the item from goh****Hello, the expiry date of our current batch of Miracle toner is November 2022. Thank you! Question : [Re] Inquiry for the item from goh****The current Miracle Toner products expire in November 2022. The expiry date may vary depending on the delivery date. Thank you! I'm very concern about my pigmentation problem and I am currently using a vitamin c oil. Can I use the oil together with the GALACTOMYCES toner as skincare routine? Can I also use a cotton pad to swipe for this toner? How long does your delivery takes? Thank. Answer : [Re] Inquiry for the item from ggs****Hello, SOMEBYMI here, our Galactomyces toner is a hydrating toner, so swiping it with a cotton pad is not necessary. This product contains vitamins, but we cannot guarantee you if it's okay to use with your vitamin c oil since we have no complete knowledge on it. International shipping usually takes a week or so! Thank you! Hi i saw you have so many products and now i am confuse of which one should i buy? My skin is dehydrate and my T zone especially nose is very oily... Can u recommend me. Thanks Answer : [Re] Inquiry for the item from Jen****Hello, SOMEBYMI here. For moisturizing products, you can check out our H7 Hydro Mas Cream or our Yuja Products. For more information on the product, please refer to the product page of each items.
Hydro Max Cream: https://www.qoo10.sg/item/SOMEBYMI-SOMEBYMI-H7-HYDRO-MAX-CREAM/641550374
Yuja Products: https://www.qoo10.sg/item/SOMEBYMI-NEW-YUJA-SERUM-ADDED-SOME-BY-MI-YUJA-NIACIN-30-DAYS-MIRACLE/661896996
Thank you! Answer : [Re] Inquiry for the item from ggs****Which toner shall I get for sensitive skin Answer : [Re] Inquiry for the item from cas****Our Miracle toner is good for sensitive acne and oily skin. Please refer to the product page for more information. Thank you! :) Hi for combination skin, t zone clogged pores but dry skin... What product regime will you recommend Answer : [Re] Inquiry for the item from via****Hello, SOMEBYMI here. You can check out our Bubble Cleanser for cleansing clogged pores. Kindly refer to the product page for more information. Thank you!
Hi ytd i saw the price is $8.88 when will have the price again? Answer : [Re] Inquiry for the item from ivy****Hello, SOMEBYMI here. We're sorry but we cannot give a definite answer on this since prices may change depending on the different deal events. Thank you for your kind understanding. Hi, may I ask if the Galactomyces Toner ( brown bottle) here , is the 2nd Generation Miracle Toner ?
Thanks. What is tthe expiry date ? Answer : [Re] Inquiry for the item from EDS****Hello, SOMEBYMI here. Our Galactomyces products and Miracle products are two different products. Our Miracle products are good for acne and oily skin while our galactomyces products are good for brightening and moisturizing. The expiry date for our current batch of products are Sept-Oct 2022. Thank you! Can 14 year old use Miracle Toner daily to control sebum secretion Answer : [Re] Inquiry for the item from cho****Hello.
Miracle line is available to teenage but recommend to apply on neck or inside of wrist before using. Thanks/ Hi seller,
How many ml is the Galactomyces toner. Thanks. Answer : [Re] Inquiry for the item from nah****Hello.
Galactomyces toner is 200ml.
Thanks. Question : [Re] Inquiry for the item from nah****Ok, thanks.
Will proceed to the ordering. Answer : [Re] Inquiry for the item from nah****Thank for the purchasing !!! Question : [Re] Inquiry for the item from nah****Hi seller,
Item (Galactomyces Toner) received but can't find the expiry date. Please advise. Thanks. Answer : [Re] Inquiry for the item from nah****Hello.
Please check the bottom of bottle. the Expiry date is marked on the bottom side . Thanks.
Question : [Re] Inquiry for the item from nah****Answer : [Re] Inquiry for the item from nah****Hi
I bought Miracle Toner ,Galactomyces Toner & Galactomyces Serum.
Can Use the Miracle Toner & Galactomyces Toner at the same time or only one toner. Answer : [Re] Inquiry for the item from mav****Hello. This is Somebymi.
Please use only one toner at a time , seperate in the moring and night.
Thanks. Question : [Re] Inquiry for the item from mav****
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![💝2021 NEW ITEM ADDED💝 [SOME BY MI] MIRACLE TONER/SERUM/CREAM/CLEANSING BAR/SPOT OIL](https://gd.image-gmkt.com/li/267/959/1640959267.g_260-w-st_g.jpg) - 💝2021 NEW ITEM ADDED💝 [SOME BY MI] MIRACLE TONER/SERUM/CREAM/CLEANSING BAR/SPOT OIL
- Item Q&A
| Hi, will there be a restock for the calming sun cream? Answer : [Re] Inquiry for the item from timHello, SOME BY MI here 🌿
We are sorry to inform you that our Truecica Mineral 100 Calming Sunscreen is currently all sold out.
We are still waiting for the confirmed date from our manufacturer on when they will be available again, but it seems like
there may be a delay due to the difficulty in sourcing the ingredients due to Covid-19.
We ask you to wait for its availability and thank you so much for your interest in our products. Can I use the AHA.BHA.PHA Miracle toner together with the Snail Serum or Snail Cream? I look forward to your speedy reply.
Thank you.
Ms Chan Answer : [Re] Inquiry for the item from mgchanxyHello, SOME BY MI here 🌿
Thank you for your interest in our products.
Yes, our MIracle AHA BHA PHA and Snail Truecica series may be used together. The only combination we do not advise from our SOME BY MI skincare range is Miracle AHA BHA PHA + Galactomyces series. Answer : [Re] Inquiry for the item from HiHi Seller can check when the sun cream will be restocked? Answer : [Re] Inquiry for the item from ahelen34Hello, SOME BY MI here :)
We are sorry to inform you that our sunscreens are currently all sold out.
We are still waiting for the date from our manufacturer when they will be available again, but it seems like
there may be a delay due to the difficulty in sourcing the ingredients due to Covid-19.
We ask you to wait for its availability and thank you so much for your interest in our products. Question : [Re] Inquiry for the item from ahelen34Thanks for prompt reply seller.😃 Answer : [Re] Inquiry for the item from ahelen34Thank you and we hope you have a great day! Question : [Re] Inquiry for the item from ahelen34Hi Seller just wonder any update on the availability of the sunscreen soon? Answer : [Re] Inquiry for the item from ahelen34Hello, SOME BY MI here :)
We're sorry but we still have no fixed dates, but we estimate around March or April... Question : [Re] Inquiry for the item from ahelen34Hi seller. 😃
Alamak! My current tube going to finish soon. 😅
Okay I try my luck March.
Thanks for your prompt reply.🙏👍 Answer : [Re] Inquiry for the item from ahelen34Thank you again for your interest in our sunscreens. We will update you once they are available for purchase! :D We hope you have a lovely week ahead of you! <3 Question : [Re] Inquiry for the item from ahelen34Hi Seller any news on restock of the sun cream?
Thanks. Answer : [Re] Inquiry for the item from ahelen34Hello, SOME BY MI here 🌿
Unfortunately, we have not received any news on this yet.
Apologies for the long wait, we will inform you once they are available again. Question : [Re] Inquiry for the item from ahelen34Thank you! Hope can have some good news asap. 😬 Answer : [Re] Inquiry for the item from ahelen34Thank you and we hope you have a lovely weekend ahead! :) Question : [Re] Inquiry for the item from ahelen34Hi Seller, still no signs of sun cream? Answer : [Re] Inquiry for the item from ahelen34Question : [Re] Inquiry for the item from ahelen34Answer : [Re] Inquiry for the item from ahelen34We ask you to wait for a little longer 😭😭😭 Hi, May i know what is the difference between the cleansing bar and the foam? Also the serum VS the cream? Answer : [Re] Inquiry for the item from leejeslynHello, SOME BY MI here 🌿
Thank you for your inquiry!
First of all here are the difference between our Miracle Cleansing bar and Acne Clear Foam:
Acne Clear Foam:
-recommended for acne prone skin
-contains Truecica (Somebymi's special ingredient recommended for soothing the skin)
-recommended to be used at night
Miracle Cleansing bar
-recommended for sensitive skin types
-can be used on both body and face
-recommended to be used in the morning
Secondly, serums and creams basically is different in texture and play different function on the skin. Serum is more light and soft in texture and is capable of delivering nutrition to the deeper layer of your skin. While creams on the other hand helps lock in moisture in the skin :) Question : [Re] Inquiry for the item from leejeslynHi can i use the foam in the morning?
I intend to buy the serum or the cream to use in the morning. Which one is more effective to prevent pimples? Answer : [Re] Inquiry for the item from leejeslynIt is best recommended to be used at night, but you may choose to use it in the morning as well.
To prevent acne, one must have a normal, healthy skin barrier. You can take a look at our Snail Truecica serum to repair and strengthen skin barrier for a healthier skin. Answer : [Re] Inquiry for the item from AzuAnswer : [Re] Inquiry for the item from lncathlimAnswer : [Re] Inquiry for the item from whylengQuestion : [Re] Inquiry for the item from whylengAnswer : [Re] Inquiry for the item from whylengQuestion : [Re] Inquiry for the item from whylengAnswer : [Re] Inquiry for the item from whylengQuestion : [Re] Inquiry for the item from whylengAnswer : [Re] Inquiry for the item from whylengQuestion : [Re] Inquiry for the item from whylengAnswer : [Re] Inquiry for the item from whylengQuestion : [Re] Inquiry for the item from whylengAnswer : [Re] Inquiry related delivery from marudojoanneQuestion : [Re] Inquiry related delivery from marudojoanneAnswer : [Re] Inquiry related delivery from marudojoanneQuestion : [Re] Inquiry related delivery from marudojoanneAnswer : [Re] Inquiry related delivery from marudojoanneQuestion : [Re] Inquiry related delivery from marudojoanneAnswer : [Re] Inquiry related delivery from marudojoannehi, which series is suitable for normal skin type? Answer : [Re] Inquiry for the item from littleonggHello, SOME BY MI here 🌿
Thank you for your inquiry, but that would depend on which skincare range you are currently in need of. We have brightening products, repair range, acne care, pore care products, and etc. Which of these are you in need of the most? Answer : [Re] Inquiry for the item from lilinphngHi, what is the difference between serum & cream? Which is better to control acne outbreak? Thanks Answer : [Re] Inquiry for the item from sweetdbHello, SOME BY MI here :)
The main difference between a serum and a cream is its state of form and its function. Serums are lighter in texture and while the creams are thicker formula to help lock in moisture in the skin. To help soothe your acne prone skin, we recommend our Miracle serum. Please note that this serum consists of two layers, oil and watery liquid, so please make sure to shake the bottle before use. Thank you! Answer : [Re] Inquiry for the item from blahAnswer : [Re] Inquiry for the item from air_jordan232005Question : [Re] Inquiry for the item from air_jordan232005Answer : [Re] Inquiry for the item from air_jordan232005Question : [Re] Inquiry for the item from air_jordan232005Answer : [Re] Inquiry for the item from air_jordan232005Answer : [Re] Inquiry for the item from cachoshay22Question : [Re] Inquiry for the item from cachoshay22Answer : [Re] Inquiry for the item from cachoshay22Answer : [Re] Inquiry for the item from blahAnswer : [Re] Inquiry for the item from kiaAnswer : [Re] Inquiry for the item from delightcyHi, just to ask u.If I am 40plus.I had oily,redness n acne skin.Can I buy n use some by mi product.Can u introduce which want I can buy to use on skin Answer : [Re] Inquiry for the item from lindaheng0528Hello, SOME BY MI here :)
Our Miracle Products are recommended for acne prone skin caused by excess sebum and clogged pores. These products contain ingredients that will help soothe breakouts and remove dead skin cells. However, if you have acne due to sensitive skin, we recommend our Red Tea Tree products instead :)
Please refer to the product page for more information on these two skincare range. Thank you! Hi, may I know where to self collect? If not, mailing is free right? Answer : [Re] Inquiry from WendiHello, SOME BY MI here :)
All our orders are shipped by Qxpress, the courier supported by Qoo10. From what we know, the order will be delivered directly to the recipient. Hi,
How often should I use the bye bye blackhead?
For the miracle cream, is it oily? How often can be used? Can I use it as a base for make up? Answer : [Re] Inquiry for the item from fsHello, SOME BY MI here :)
Our Green Tea Tox Bubble Cleanser is a daily cleanser but when used as a mask for blackhead care, please use it 2-3 times a week only.
As for our MIracle cream, it can be used daily at both morning and night time. The texture of the cream is light and easily absorbed compared to other creams in the market. And yes it can be used before makeup. How many ppm of Bha, aha and pha does the miracle toner contain? Answer : [Re] Inquiry for the item from WHello, SOME BY MI here :)
Our Miracle Toner contains the following:
AHA- (500ppm - 0.05%)
BHA- (100ppm - 0.01%)
PHA- (100ppm - 0.01%)
Thank you :) Hi Seller, would like to know which of your series are meant for acne and oily with a lot of marks & scars left over by acne. I've bought from the miracle and red series, but find quite oily for me. Can you please advise? Thanks. Answer : [Re] Inquiry for the item from Leo Newton***Hi Seller, would like to know which of your series are meant for acne and oily with a lot of marks & scars left over by acne. I've bought from you last week miracle and red series, but find quite oily for me. Can you please advise? Thanks. Question : [Re] Inquiry for the item from Leo NewtonHello, SOME BY MI here :)
As for your main concerns such as acne and acne scars, we recommend our Miracle AHA BHA PHA and Snail Truecica series.
Our Miracle products such as our Miracle serum and cream may feel too heavy on oily skin as they contain plant based oil to help soothe the acne. In this case, you may try replacing the Miracle cream with our Real Cica Soothing gel, which also acts as a soothing+ moisturizing gel which is lighter in texture compared to our creams :) Answer : [Re] Inquiry for the item from Leo NewtonThanks, Seller for ur advice! Question : [Re] Inquiry for the item from Leo NewtonAnswer : [Re] Inquiry for the item from JKAnswer : [Re] Inquiry for the item from blahAnswer : [Re] Inquiry for the item from kindai_88Question : [Re] Inquiry for the item from kindai_88Answer : [Re] Inquiry for the item from kindai_88Hi do u have any cream to apply on ance? Answer : [Re] Inquiry for the item from PizzaHello, SOME BY MI here :)
For acne prone skin, we recommend our Miracle AHA BHA PHA cream.
Or if you have acne popping up once in a while only, we recommend our Miracle Spot All Kill Cream which is used to help soothe a newly rising acne and it is to be applied direclty on the acne spot only, not on the whole face. Which series is suitable for me? I have oily skin & acne & ance scar problem. Answer : [Re] Inquiry for the item from PizzaQuestion : [Re] Inquiry for the item from PizzaHello, SOME BY MI here :)
We have different products for each of your problems:
Miracle AHA BHA PHA: recommended for acne prone skin, helps remove dead skin cells
Snail Truecica: recommended for skin with acne scars as it is ideal for skin regeneration.
Super Matcha: recommended for oily skin and pore tightening.
We recommend you to focus on one skin problem at a time for best results. Thank you! Answer : [Re] Inquiry for the item from PizzaQuestion : [Re] Inquiry for the item from PizzaHi
Like to check the soap bar come with the bubble net? Answer : [Re] Inquiry for the item from veruntanWhat is the size of the soap bar? Question : [Re] Inquiry for the item from veruntanHello, SOME BY MI here :)
Sorry but our cleansing bars do not come with bubble nets. Answer : [Re] Inquiry for the item from veruntanThe volume of this soap bar is 95g. Thank you! Answer : [Re] Inquiry for the item from JasmineAnswer : [Re] Inquiry for the item from blahAnswer : [Re] Inquiry related return and exchange from YongYiAnswer : [Re] Inquiry related delivery from KylQuestion : [Re] Inquiry related delivery from KylAnswer : [Re] Inquiry related delivery from KylAnswer : [Re] Inquiry related delivery from KylIf I use the Miracle Acne Foam and after that, the Green Tea Bubble Cleanser as mask, will that be too strong? Answer : [Re] Inquiry for the item from MichelleDear buyer, it will be okay as long as the Green Tea Tox Bubble Clenaser is used only 2-3 times a week as a mask based on your skin types. I have acne. Should I apply the Miracle Serum first or the Spot All Kill Cream first? Answer : [Re] Inquiry for the item from MichelleDear buyer, please apply the serum and other skincare products first, then use the Spot All Kill Cream at the last step on acne spots only. Hi is the Clear Pad ingredients same as Toner? If I have using the Clear Pad so do not need to apply Toner? Thank you Answer : [Re] Inquiry for the item from DermalbeauteHello, SOME BY MI here :)
The ingredients for Miracle Clear Pad and Miracle Toner are slightly different since one contains essenece, while the other one is a toner. The list of ingredients are all listed on the bottom of the product page. Thank you! Answer : [Re] Inquiry for the item from tanannie04hi
when is the expiry date for the following products:
- miracle toner 150ml
- miracle serum
- miracle cream
thanks. Answer : [Re] Inquiry for the item from AnnaHello, SOME BY MI here :)
Our current batch of products are good up to late 2022 to early 2023. Thank you! Answer : [Re] Inquiry for the item from leefymQuestion : [Re] Inquiry for the item from leefymAnswer : [Re] Inquiry for the item from leefymHi can I check for the toner does it contain acohol?
If yes,how many %? Answer : [Re] Inquiry for the item from anticupidHello, SOME BY MI here. Our skincare products are formulated with mild ingredients only, and do not contain alcohol.
Thank you. Answer : [Re] Inquiry for the item from fooirisHi,
My 15 years old boy has got very bad acne skin. Oily face, with lots of acnes. Can recommend a range for his use. Answer : [Re] Inquiry for the item from lynntanHello, SOME BY MI here :)
For acne prone skin, we recommend our Miracle products. These products contain ingredients that will help soothe breakouts and remove dead skin cells. You may refer to the product page of our Miracle products for more information. Thank you! ^^ Hi, which products are suitable for 11yo girl that is not too strong for her skin. She has some pimples on her forehead and blackheads on her nose. Thanks Answer : [Re] Inquiry for the item from shi****Hello, SOME BY MI here :)
For pimples and blackheads, we recommend our Red Teatree toner as it is recommended even for hypersensitive skin.
Thank you! Question : [Re] Inquiry for the item from shi****So just Red Teatree toner will do? This is suitable for 11yo skin? Need anything else? Thanks Answer : [Re] Inquiry for the item from shi****Question : [Re] Inquiry for the item from shi****Does your daughter have cleanser that she's currently using for her pimples? We recommend her to start with just 1 or 2 products as she is still young. Answer : [Re] Inquiry for the item from shi****1) She’s using cetaphil to wash her face. Any face cleanser and serum/cream to recommend for treating her pimples?
2) thought if getting the miracle body cleanser for myself. Beside this, do I need to apply anything else on my back after shower? Please recommend . Thanks Question : [Re] Inquiry for the item from shi****1. For pimples, we recommend our Miracle cleansing bar and Miracle cream. We recommend the cream over the serum for your 11 year old daughter as our Miracle serum contains a layer of oily which may feel too heavy/oily for preteens.
2. When using the Miracle Body cleanser, it can be used alone. Or you can apply body lotion after taking a shower to hydrate the skin. Thank you. Answer : [Re] Inquiry for the item from shi****Thanks!
1) I’m wondering if the Miracle cleansing bar, serum and cream are suitable for her young skin as it has AHA, BHA and PHA. Question : [Re] Inquiry for the item from shi****Our Miracle cleansing bar can be used for preteens :) Hi seller can I use this product for pigmentation? Thanks Answer : [Re] Inquiry for the item from gra****Hello, SOME BY MI here :)
You can think of our Miracle products as products for acne and removing dead skin cells. For skin pigmentation, we recommend our Galactomyces products instead. Thank you! Question : [Re] Inquiry for the item from gra****Answer : [Re] Inquiry for the item from gra****Hi what is the benefits of all spot kill cream Answer : [Re] Inquiry for the item from pin****Our Spot Cream is a product that is used to help soothe rising/inflamed acne :) How many cotton pads are in the Miracle pad? Answer : [Re] Inquiry for the item from 238****Hello, SOME BY MI here :)
One package contains 70 sheets.
Thank you! Answer : [Re] Inquiry related delivery from you****Question : [Re] Inquiry related delivery from you****Answer : [Re] Inquiry related delivery from you****Question : [Re] Inquiry related delivery from you****Answer : [Re] Inquiry related delivery from you****Question : [Re] Inquiry related delivery from you****Hi seller, what is the expiry date of the miracle toner 150ml? Answer : [Re] Inquiry for the item from eli****Dear buyer, our current batch of products are good up to late 2022 to early 2023 :) Hi, can we use the Miracle moisturizer in the day? Since there’s AHA etc..
And is Some By Mi line more suitable for younger skin? Anything to recommend for ages 35 and abv skin? Answer : [Re] Inquiry for the item from mis****Hello, SOME BY MI here :)
Our Miracle products are safe for daily use and can be used at both day and night time. When used during day time, we do recommend sunscreens to be applied after.
Our Miracle products are suitable for adults of all ages unless he/she has an easily irritated hypersensitive skin :) Answer : [Re] Pertanyaan dari buk****Answer : [Re] Inquiry from bja****Hi can i know, do i apply the miracle cream first, followed by spot all kill? Or spot all kill then miracle cream? Answer : [Re] Inquiry for the item from she****Dear buyer, we recommend you to apply the miracle cream first, then apply the spot all kill cream on the acne spots at the last step of your skincare routine :) Hi can i check i have acne prone skin. My acne can get huge and swollen and i end up having marks and holes on my face. What do u recommend for it? Answer : [Re] Inquiry for the item from she****Dear buyer, for acne prone skin, we first recommend our Miracle AHA BHA PHA series. Then you can move on to our Snail Truecica series for acne scars after the acne has subsided :) Question : [Re] Inquiry for the item from she****Which is better between the miracle serum and miracle cream? Answer : [Re] Inquiry for the item from she****If you prefer a lighter product, we recommend the serum :) Question : [Re] Inquiry for the item from she****Ok thank you for your advise.. just to update.. i have been using the snail series (cleanser,toner,serum) in the day time and the miracle foam and toner in the night.. i have seen a significant change in my complexion in these products itself. My skin is so much firmer and smooth. So wanted to work on the acne issues more. I have ordered the cream and spot all kill now.. if this gets rids of my acne, will add on the serum as well.. thanks for your advise.. really love these products. Its the first time in many years smth is suitable for my face.. will definitely continue ordering.. Answer : [Re] Inquiry for the item from she****We're really glad to hear that our products fit you well!
Thank you so much for your interest in our products and we hope to see you again! Answer : [Re] Inquiry for the item from siu****Hello, SOME BY MI. As an official SOME BY MI store, we only have genuine SOME BY MI products. Thank you. Hi is the item safe for prenant woman use? Answer : [Re] Inquiry for the item from can****Hello,SOME BY MI here :)
Our products are formulated with mild ingredients and can be used during pregnancy and breastfeeding stage. The effects on pregnant or breastfeeding mothers may depend on the individual because of unstable hormones. Please consult with your doctor first. Thank you :) Answer : [Re] Inquiry for the item from iam****Answer : [Re] 来自Zen****会员的商品咨询。Question : [Re] 来自Zen****会员的商品咨询。Answer : [Re] 来自Zen****会员的商品咨询。Question : [Re] 来自Zen****会员的商品咨询。Answer : [Re] 来自Zen****会员的商品咨询。Question : [Re] 来自Zen****会员的商品咨询。Answer : [Re] 来自Zen****会员的商品咨询。Question : [Re] 来自Zen****会员的商品咨询。Answer : [Re] 来自Zen****会员的商品咨询。Question : [Re] 来自Zen****会员的商品咨询。Answer : [Re] 来自Zen****会员的商品咨询。Question : [Re] 来自Zen****会员的商品咨询。Answer : [Re] 来自Zen****会员的商品咨询。Question : [Re] 来自Zen****会员的商品咨询。Answer : [Re] Inquiry for the item from ent****Question : [Re] Inquiry for the item from ent****Answer : [Re] Inquiry for the item from ent****Answer : [Re] Inquiry for the item from ali****Answer : [Re] Inquiry for the item from son****Hi can I check how can I use the voucher for the purchase? Answer : [Re] Inquiry from sam****Dear buyer, information on "How to Use the Discount Coupon" is available in Qoo10 Help Center. Please refer to the image attached :) Answer : [Re] 상품 관련 cvo****님의 문의입니다.Answer : [Re] Inquiry related delivery from gni****Question : [Re] Inquiry related delivery from gni****Answer : [Re] Inquiry related delivery from gni****Question : [Re] Inquiry related delivery from gni****Answer : [Re] Inquiry related delivery from gni****Question : [Re] Inquiry related delivery from gni****Answer : [Re] Inquiry related delivery from gni****Hi Seller,
Please update the shipment tracking number so that i can keep track of my order. Thanks to refer below for order details
Order date: Apr 16, 2020
Cart no. 134401393
Order no: 318006259 + 318006260 + 318006261 Answer : [Re] Inquiry related delivery from jjo****
Dear buyer, your order has been picked up by Qxpress. It is currently at the sorting center getting ready for shipping. We have been informed that there may be a slight delay due to the decreasing number of International flights. Kindly wait for further updates. Thank you
Question : [Re] Inquiry related delivery from jjo****Ok, noted, many thanks :) Answer : [Re] Inquiry related delivery from jjo****Hi. May I know the expiry date of the product please. Thank you. Answer : [Re] Inquiry for the item from kte****Our current batch of Miracle products are good up to late 2022- early 2023 :) Hi! If i order today when can i receive? You affected by singapore shop closure? Answer : [Re] Inquiry related delivery from sam****International shipping usually takes about 7 to 14 BUSINESS days excluding weekends. However, we'd like to inform you that it may take longer depending on the local courier in your area. We can still ship to Singapore and we haven't yet had any notice on closing delivery service in Singapore. Thank you! Answer : [Re] Inquiry from qua****Question : [Re] Inquiry from qua****Hi I want to purchase Serum, soap, facial foam, toner, sunblock but I can’t apply the 10% coupon Answer : [Re] Inquiry from mar****Question : [Re] Inquiry from mar****Dear buyer, we apologize for the late response due to off duties on weekends. We are sorry to inform you that the 10% coupon cannot be applied on ongoing deal products. Answer : [Re] Inquiry from mar****Hello, I Placed another items. Sunscreen and the spot all kill. I hope I can get some free mask to try. Question : [Re] Inquiry from mar****Dear buyer, we're sorry but our masks are currently for sale only. Answer : [Re] Inquiry from mar****Hi I ordered toner and serum. My third purchase in your store. I read that you gave a free spot patches. I hope I can get them too. ☺️
Thank you! Question : [Re] Inquiry from mar****Dear buyer, unfortunately our promotion ended on March 30th. Please stay updated for our future promotions. Thank you! Hi seller, I can’t seem to be able to view product details on the bar soap. Can you explain more? Is it meant for more oily skin? I m looking for suitable facial soap. Thank you. Answer : [Re] Inquiry for the item from gni****Our MIRACLE cleansing bar contains AHA BHA PHA ingredients which gently cleanse unnecessary dead skin cells and impurities on the skin and pores which is good for sensitive, combination, acne and oily skin. Thank you! Hi dear, any delay for the shipping to sg? Answer : [Re] Inquiry related delivery from Suz****Hello, SOMEBYMI here. According to Qxpress, there is a delay on shipment due to reduced number of flights. Is there any expiry date for the cleansing soap? Answer : [Re] Inquiry for the item from Eli****Dear buyer, the expiry date of our current batch of miracle cleansing bar is February 2023. Answer : [Re] Inquiry for the item from lit****Answer : [Re] Inquiry for the item from bub****We have 150ml and 100ml for our miracle toner :) Answer : [Re] Inquiry related delivery from cri****Answer : [Re] Inquiry for the item from can****Question : [Re] Inquiry for the item from can****Answer : [Re] Inquiry for the item from can****Answer : [Re] Inquiry for the item from bea****Question : [Re] Inquiry for the item from bea****Answer : [Re] Inquiry for the item from bea****This skincare range doesnt carry any eye care product? Answer : [Re] Inquiry for the item from set****Sorry, we do not have any eye care product.. Answer : [Re] Inquiry related delivery from mas****Question : [Re] Inquiry related delivery from mas****Answer : [Re] Inquiry related delivery from mas****Answer : [Re] Inquiry for the item from Eun****Answer : [Re] Inquiry related delivery from sar****Question : [Re] Inquiry related delivery from sar****Answer : [Re] Inquiry related delivery from sar****Question : [Re] Inquiry related delivery from sar****I saw there is an additional charge of 7 dollars for 30 days miracle cream and extra 3 dollars for the 150ml miracle toner.what is it for? Answer : [Re] Inquiry for the item from res****Dear buyer, the price of $8.88 is for our miracle cleansing bar. The additional amount is charged or deducted for other miracle products. Question : [Re] Inquiry for the item from res****I just want the 30 days miracle toner and cream.how big is the capacity for the cream? Answer : [Re] Inquiry for the item from res****For our miracle toner, we have 150ml and 100ml. For miracle cream, the capacity is 60g. Answer : [Re] Inquiry for the item from yan****Question : [Re] Inquiry for the item from yan****Answer : [Re] Inquiry for the item from yan****Question : [Re] Inquiry for the item from yan****Answer : [Re] Inquiry for the item from yan****Question : [Re] Inquiry for the item from yan****Answer : [Re] Inquiry for the item from yan****Question : [Re] Inquiry for the item from yan****Answer : [Re] Inquiry for the item from yan****Hi what does the 30 days miracle kit consists of?What is the capacity of the toner and cream? Answer : [Re] Inquiry for the item from res****Dear buyer, we have 3 types of miracle kits.
1.) Miracle Travel Kit (consists of miracle toner, serum, and cream)
2.) Miracle Starter Kit (consists of miracle cleansing bar, toner, serum, and cream)
3.) Miracle AC SOS Kit (consists of acne clear foam, miracle toner, serum, and cream)
Miracle toner 30ml
Miracle serum 10ml
Miracle cream 20g
Miracle cleansing bar 25g
Acne clear foam 30ml
Thank you :) What is the capacity of the toner and cream?Are you selling as starter kit? Answer : [Re] Inquiry for the item from res****Hello, this is SOMEBYMI. The volume of our Miracle cream is 60g, and as for our miracle toner, we have 100ml and 150ml to choose from. If you are looking for our Miracle Kits, you may find them in the link attached. Thank you.
https://www.qoo10.sg/item/SOMEBYMI-%f0%9f%86%98BESTSELLER-KIT%f0%9f%86%98-SOME-BY-MI-BESTSELLER-SPECIAL-KIT-COLLECTION/649198971?banner_no=1305330 What is the size of the Miracle Cleansing Bar ? Answer : [Re] Inquiry for the item from 260****Dear buyer, our Miracle cleansing bar weighs 106 grams when wet, and 95g when dry. Thank you! Hi there!
I have oily skin, large pores on my face and from time to time will have 1 or 2 pimples on my face, but I do not have acne. Will the miracle series be too strong for me? Answer : [Re] Inquiry for the item from yuk****Dear buyer, please note that our miracle series are not just for acne. Our miracle products help remove dead skin, sebum, and blackhead that clogs the pores. For more information, you may refer to the product page. Thank you :) Hi is the miracle toner suitable for dry skin? Thanks Answer : [Re] Inquiry for the item from xia****Dear buyer, our miracle toner is an exfoliating toner, more suitable for acne and oily skin. Thank you. Hi Team
May I know what is the miracle all spot all kill cream for?
Is it for just put on the acne or it's for the scar. And how many times per day.
My skin is combination may I know is suitable. Please let me know soon.
Thank you Answer : [Re] Inquiry for the item from Rac****Hello, SOMEBYMI here. This product is used only on the acne, it will not remove the scars. It can be used once a day. Our products are formulated with mild products, making it safe for all types of skin. Thank you :) Please look into my orders, ordered 7 items and only receive 3 items. 310610485, 310610486, 310610483 and 310610484 not received Answer : [Re] Inquiry related delivery from sam****Hello, SOMEBYMI here. Upon checking again, we were not able to view the rest of your orders since they have been moved to non-reciept claim. We will check with our warehouse and will get back to you real soon. Thank you :) What are the differences between cleansing foam and the cleansing bar ? Answer : [Re] Inquiry for the item from jin****Thank you for your inquiries. The main difference between these two products are that the cleansing foam is for facial use and the cleansing bar can be used for both body and face. For more information, kindly refer to the information on the product page. Thank you! Hi, I note that you have a coupon code for your customers. I tried to order this but the coupon doesnt work. Is the coupon for specific products? Answer : [Re] Inquiry from lms****Hello, SOMEBYMi here. We'd like to confirm, are you referring to this coupon? Thank you. I have a very sensitive, ezcam and oily skin. And I have acne problems and dryness almost area which range can I use pls recommended. Answer : [Re] Inquiry for the item from swe****Hello, SOMEBYMI here. For sensitive skin with acne, we recommend you our Miracle products. This product contains ingredients that will help soothe breakouts and remove dead skin cells. For more information,please refer to the product page of the items. Thank you! Question : [Re] Inquiry for the item from swe****So which item should I buy, can recommend? Answer : [Re] Inquiry for the item from swe****We have no products that is effective on treating eczema. If you're main concern is to hydrate your skin, then we recommend our H7 Hydro Max Cream. Thank you. Will the serum be oil？ As my skin is easy pore blocking, acne, oily & sensitive, is it suitable for me？ Answer : [Re] Inquiry for the item from yee****2019-10-14 13:49:27
Hello.
Miracle line series ( Toner, Serum, Cream, Foam) is good for acne ,oily and sensitive skin.
Bye Bye Blackhead 30 Days Bubble Cleanser is working for Closing of pores, removing black and white head.
Please refer to purchase. Thanks
Answer : [Re] Inquiry for the item from won****How often should i use the miracle serum? Answer : [Re] Inquiry for the item from yuh****in the morining and noight in usual. Thanks
Question : [Re] Inquiry for the item from yuh****Answer : [Re] Inquiry for the item from yuh****Hi, is this suitable for teenager use? My son is 16 years old with sensitive and pimples/acne problem, can you recommend which product is suitable for him? Thanks Answer : [Re] Inquiry for the item from ng_****Yes, it's avaiable to use by teenage male and female . However, recommend having test it on hand or neck first.
Miracle line series is good for acne ,oily and sensitive skin.
Answer : [Re] Inquiry for the item from yuh****Hi, wish to know what is the different between the miracle cleaning bar and the acne foam? Hope you can help, thank you. Answer : [Re] Inquiry for the item from oLd****Hello.
cleaning bar
: for sensiive skin. for face and body. use in the morning and night.
acne foam
: for acne and oily skin , use in the night. Answer : [Re] Inquiry from 262****
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![✨BRIGHTEN UP✨ [SOME BY MI] GALACTOMYCES VITAMIN C SKIN CARE /TONER/SERUM/CREAM/SOAP](https://gd.image-gmkt.com/li/241/125/1620125241.g_260-w-st_g.jpg) - ✨BRIGHTEN UP✨ [SOME BY MI] GALACTOMYCES VITAMIN C SKIN CARE /TONER/SERUM/CREAM/SOAP
- Item Q&A
| Hi, I like to lighten pigmentation, minimise pore and moisturise skin , which one is recommended? GALACTOMYCES, Snail or Yuja series? Answer : [Re] Inquiry for the item from metoyou1980Hello, SOME BY MI here 🌿
If you want to focus on lightening pigmentation and minimize your pores, it is best recommended for our Super Matcha and Yuja Niacin series to be used together. Question : [Re] Inquiry for the item from metoyou1980Can you advise which product to use together? Answer : [Re] Inquiry for the item from metoyou1980You can try using the Starter Kits from both series, using the Super matcha during daytime for pore tightening and sebum control, and Yuja Niacin at night time for brightening :) Question : [Re] Inquiry for the item from metoyou1980Answer : [Re] Inquiry for the item from metoyou1980Thank you and it's our pleasure! Hi somebymi,
About V10, when do I apply the cream? And must use makeup removal to remove after? Answer : [Re] Inquiry for the item from KaiOur Tone-Up creams can be thought of as a instant (temporary) brightening cream. But since our V10 tone up cream contains various types of Vitamins, consistent and long-term use of this product will eventually help brighten the skin. This cream may be washed off with our cleansers alone, but if you wear makeup on top of it, we best advise for a makeup cleanser be used for thorough cleansing. Question : [Re] Inquiry for the item from KaiAnswer : [Re] Inquiry for the item from KaiWe best advise for it to be washed off before going to sleep :) Question : [Re] Inquiry for the item from KaiSo it’s just a temporary illusion for fairer skin?
Or it does help to lighten pigmentation? Answer : [Re] Inquiry for the item from KaiThe instant tone up effect is temporary, but with consistent use, it may help brighten the skin tone naturally as this product contains various Vitamins. May I know why this has shipping fee? While others don’t have. Answer : [Re] Inquiry related delivery from KaiUpon checking with Qoo10sg, free shipping is not supported for items that are already under high promotion rate. Thank you! Hi I have toner and serum of this range. Can use around the eyes area?
Facial I have tea tree, snail and lemon. Can I just use any?
For this range, if I have some breakouts, can use?
What is this range good for? Answer : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
Our Galactomyces products are recommended for brightening of skin tone and lightening of pigmentation as it contains pure Vitamin C. Our Galactomyces products can be used with our other SOME BY MI skincare ranges except for our Miracle AHA BHA PHA series. It can be applied on areas around the eyes, but please be careful as not to get the product inside your eyes. Question : [Re] Inquiry for the item from KaiI have all the series. Can you teach me how to use them effectively?
My skin is more or less stable by using miracle series and green detox ( 1st set finished now on 2nd set). Been using since March.
I want to use My snail series and vitamin series.
I also have match and yuja series.
My skin wants more moisture and whitening as there are dry flakes and some pigmentation and acne scars.
I have snail facial, toner and serum.
I have vitamin toner and serum.
Can you advice me how to use these snail and vitamin series together for more effective result? Answer : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
Please use the items in this sequence:
Morning: Snail Gel cleanser -> snail toner-> snail serum
Night: Snail Gel Cleanser-> Galac toner -> Galac serum
And from time to time you may use both serums together in one skincare routine if you'd like :) Question : [Re] Inquiry for the item from KaiOk thank you! That’s very helpful! Answer : [Re] Inquiry for the item from KaiFrom time to time, any sequence in using the serum?
Use snail serum first or Galac first? Question : [Re] Inquiry for the item from KaiWe recommend the Snail serum -> then the Galactomyce serum :)
We hope that this has helped you! Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from QwertyHello, SOME BY MI here. Please note that International shipping to Singapore through Qxpress takes about 7-11 Business days. Thank you. hi can i know if i can pair this vit. C serum and snail serum afterwards Answer : [Re] Inquiry for the item from joy****Yes, you may :)
The only combination we do not advise is Galactomyces + Miracle line. Thank you. Hello, may I know if the serum is water based? Answer : [Re] Inquiry for the item from kai****Yes, this is a water-based serum :) Answer : [Re] Inquiry for the item from 236****Answer : [Re] Inquiry for the item from 211****Question : [Re] Inquiry for the item from 211****Hi,is it still safe to use if the toner color darken? Answer : [Re] Inquiry for the item from ant****Dear buyer, our products are formulated with mild ingredients only, without artificial chemicals, the color may change due to this reason. You can still use the toner since it is not a defect on the product, but we do recommend the users to consume the product as soon as possible when opened. Hi, how is this series different from Yuja series? I have combination skin and am looking for whitening but non-oily product. Thanks. Answer : [Re] Inquiry for the item from dap****Hi there, both of our products have been clinically tested for skin whitening and are effective in improving spots and blemishes.
Please note, our YUJA line works well with any product, but GALACTOMYCES line contains high amounts of Vitamin C which doesn't go well with our Miracle line as it contains AHA-BHA-PHA ingredients. Thank you! May I known if is best to used the vit-C serum in the morning or night? Can I still apply my regular moisturizer after the serum ? Answer : [Re] Inquiry for the item from Che****Yes, it is possible to use the serum in the morning. However please apply sunscreen afterwards. We don't recommend using Vitamin C with our MIRACLE line as it contains AHA BHA PHA which doesn't go well with Vitamin C. Please check the ingredients contained in the moisturizer first. If not, you may consider using our YUJA cream for brightening and moisturizing skin. Thank you! :) Question : [Re] Inquiry for the item from Che****Answer : [Re] Inquiry for the item from Che****Answer : [Re] Inquiry for the item from she****Answer : [Re] Inquiry for the item from mar****Question : [Re] Inquiry for the item from mar****Answer : [Re] Inquiry for the item from mar****Hello, can vitamin toner be used for eyes? Answer : [Re] Inquiry for the item from cin****Dear buyer, our galactomyces products may be used for the whole face. Please just make sure not to get the toner inside your eyes. Thank you :) Question : [Re] Inquiry for the item from cin****Answer : [Re] Inquiry for the item from cin****Hi Seller,
Cart No : 131989529
For your infor, I had received my serum but i didn’t receive any mini mask. I had top up an additional of S$3 for that mini mask. Pls advise. Thanks! Answer : [Re] Inquiry for the item from Sze****Dear buyer, we apologize for the missing product. We will be resending you the 15g yuja sleeping mask today. We are truly sorry regarding this matter. We hope for your kind understanding.
Answer : [Re] Inquiry for the item from bla****Hi Seller, may i know what is the expiry date for V10 tone up cream? Thankd Answer : [Re] Inquiry for the item from jac****Dear buyer, the expiry date of our current batch of V10 tone up cream is November 2021. Thank you :) Hi this is my first time buying.. $15 what does it include? Answer : [Re] Inquiry for the item from 09r****Our V10 Cleansing bar costs $15. It is good for brightening. For more information on the product, please refer to the product page. Thank you! Can I know how many ml for toner? Answer : [Re] Inquiry for the item from jan****For our Galactomyces toner, the content is 200ml. Please refer to the product page for more information. Thank you! Is this Miracle Toner recommend for brown spots that found on old people's face and hand Answer : [Re] Inquiry for the item from 242****Hello, SOMEBYMI here. Our Miracle products are good for acne and oily skin. Please refer to our product page for more information. Thank you! This is Toner apply after cleanser or is Essence apply after toner? Please clarify, thanks. Answer : [Re] Inquiry for the item from ean****Hello,
This item is Toner and serum set .
PLease refur to use in order.
Cleanse >> toner >> serum >> cream .
Thanks. Answer : [Re] Inquiry for the item from pkl****Hi after the bit c tone up cream do I still apply cushion ? Answer : [Re] Inquiry for the item from dol****Thank you for visiting Somebymi..
Sure, you should use cushion after tone up cream. Thanks. Can the toner be used together with the miracle toner/ serum? What should be steps if I want to use both range together. Answer : [Re] Inquiry for the item from 244****Hello This is Somebymi. Thank you for visiting us. I recommend you the Galactomyces and Miracle toner to use seperately in day/night. The miracle series contains mild acid ingredients in it so it is not perfect recommendation use\ing them at the same time. Thank you.
How big capacity tube for tone up cream? Answer : [Re] Inquiry for the item from Tra****Can the tone up cream use as moisturizer? Answer : [Re] Inquiry for the item from dol****Good morning toning cream is a tonic cream during the day and a whitening cream in the evening. Moisture cream is recommended for H7 hydro-max cream. Thank you.
|
![🔥PROVEN RESULT🔥 [SOME BY MI] 10 SECS MIRACLE REPAIR TREATMENT / HAIR PACK / SHAMPOO](https://gd.image-gmkt.com/li/049/377/1227377049.g_260-w-st_g.jpg) - 🔥PROVEN RESULT🔥 [SOME BY MI] 10 SECS MIRACLE REPAIR TREATMENT / HAIR PACK / SHAMPOO
- Item Q&A
| Hi seller,
I have nature curl and thin hair am i suitable to use this product.
And will this product let it straighten and less frizzy. Thank You. Answer : [Re] Inquiry for the item from sktan03Hello, SOME BY MI here 🌿
Thank you for your inquiry!
This treatment can help make the hair less frizzy as it provides nutrient and moisturizes the hair. Unfortunately, this product does not play a function in straightening natural curls. We hope this information helps! Answer : [Re] Inquiry for the item from behapi00Hi what is the expiry date? Answer : [Re] Inquiry for the item from PrinzessinHello, SOME BY MI here :)
Our current batch of products are good up early 2023 :) Hi Mi
. Can l use this for hair loss? Answer : [Re] Inquiry for the item from Cecilia WongHello, SOME BY MI here :)
Unfortunately, our Miracle Treatment has not been formulated to target hair loss. Hi, will this product helps to make the hair less frizzy? Answer : [Re] Inquiry for the item from CTHello, SOME BY MI here :)
Yes, this treatment is recommended for damaged and frizzy hair! Question : [Re] Inquiry for the item from CTAnswer : [Re] Inquiry for the item from CTThank you and it’s our pleasure! Answer : [Re] Inquiry for the item from JacHi.. can this treatment be used on permed hair with curls? will it cause my permed curls to be straight? Answer : [Re] Inquiry for the item from ckjun2Hello, SOME BY MI here :)
Yes, our Miracle Treatment can be used on curls as well.
It does not does the curls to be straightened. Answer : [Re] Inquiry for the item from jen136Answer : [Re] Inquiry for the item from farie.heartsAnswer : [Re] Inquiry for the item from joannalimQuestion : [Re] Inquiry for the item from joannalimAnswer : [Re] Inquiry for the item from joannalimHi, is this product for daily use ? Answer : [Re] Inquiry for the item from khchok19Hello, SOME BY MI here.
Yes, this treatment can be used daily :) Question : [Re] Inquiry for the item from khchok19Thank you for ur prompt reply Answer : [Re] Inquiry for the item from khchok19Thank you and we hope you have a great day! Hi may I have the ingredients list? Answer : [Re] Inquiry for the item from ohHello, SOME BY MI here :)
Here are the ingredients for our Miracle Treatment:
Water, Cetearyl Alcohol, Dimethicone, Hydrogenated Starch Hydrolysate, Cyclopentasiloxane, Steartrimonium Bromide, Butylene Glycol, Camellia Japonica Seed Oil, Aminopropyl Dimethicone, Behentrimonium Chloride, Isopropyl Alcohol, Behenyl Alcohol, Ethylhexyl Isononanoate, Amodimethicone, Glycerin, Cocoamide MEA, C12-14 sec-Pareth-7, Alcohol, Dipropylene Glycol, Propylene Glycol, Hydrolyzed Soy Protein, Hydrolyzed Corn Protein, Hydrolyzed Wheat Protein, Hydrolyzed Keratin, Hydrolyzed Collagen, Ethyl Ester Of Hydrolyzed Silk, Lactic Acid, Betaine, Tocopheryl Acetate, Hydrolyzed Silk, PEG-14M, Dipotassium Glycyrrhizate, Sodium Hyaluronate, Argania Spinosa Kernel Oil, Olea Europaea (Olive) Fruit Oil, Ricinus Communis (Castor) Seed Oil, Vitis Vinifera (Grape) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Macadamia Integrifolia Seed Oil, Canola Oil, Persea Gratissima (Avocado) Oil, Leptospermum Petersonii Oil, Adansonia Digitata Seed Oi, Orbignya Oleifera(Babassu) Seed Oil, Saururus Chinensis Extract, Morus Alba Leaf Extract, Acorus Gramineus Root/Stem Extract, Pinus Thunbergii Leaf Extract, Rehmannia Glutinosa Root Extract, Aloe Barbadensis Leaf Extract, Houttuynia Cordata Extract, Chitosan, hydrolyzed Chitosan, Trehalose, Simmondsia Chinensis (Jojoba) Seed Oil, Phenoxyethanol, Disodium EDTA, Fragrance Answer : [Re] Inquiry related delivery from celestaykHi, may I have the ingredients list? Does the item contains paraben? Answer : [Re] Inquiry for the item from KylHello, SOME BY MI here :)
We have attached the list of ingredients for our Miracle Treatment as requested. Thank you! Answer : [Re] Inquiry for the item from clarinengHi can I know the ingredients for this hair product. Thank you Answer : [Re] Inquiry for the item from lavenderdrimzHello, SOME BY MI here :)
We have attached the ingredient list for our Miracle Treatment.
Thank you and we hope you have a great day! Answer : [Re] Inquiry for the item from hyunn89How many ml or gram for one tube? Answer : [Re] Inquiry for the item from jnsleepyHello, this product is 180g in volume :) Hi. Some by Mi have Miracle shampoo or oil for dry hair? I have tried the Miracle hair treatment and my hair slightly smooth. Answer : [Re] Inquiry from kevinw0311Hello, SOME BY MI here :)
Sorry but we only have a treatment for our hair products. Hi seller
Can I know whether can I use this treatment on a daily basis?
Thank you and I hope to hear from you soon. Answer : [Re] Inquiry for the item from joann_kohHello, SOME BY MI here :)
We recommend you to use the treatment based on the condition of your hair. Our Treatment can be used daily, but for intensive treatment you can use it for about 1-2 times a week.
Thank you! Question : [Re] Inquiry for the item from joann_kohHi, can this treatment apply onto our scalp as well or only the ends of our hair? Answer : [Re] Inquiry for the item from joann_kohPlease apply only on the hair away from the scalp and gently massage onto the hair. Question : [Re] Inquiry for the item from joann_kohThank you so much for your reply. Answer : [Re] Inquiry for the item from joann_kohThank you and we hope you have a great day! Do you have the full list of ingredients? Do you apply this and then conditioner? Answer : [Re] Inquiry for the item from QHere are the ingredients :) Answer : [Re] Inquiry for the item from aicirtHi Seller, I want to order acne spot patch with this order, but was charged $1.90 shipping. As the hair treatment is free, can you combine them together for free shipping? Answer : [Re] Inquiry related delivery from SunnyHello, SOME BY MI here :)
Can we know where your shipping country is? Question : [Re] Inquiry related delivery from SunnyAnswer : [Re] Inquiry related delivery from SunnyDear buyer, shipping for our Clear Spot Patch is also free. All items from 1 cart number will be shipped together :) Question : [Re] Inquiry related delivery from SunnyOh I see, it is from another page. I was trying to order from this page, though 3 pieces is $14plus, after $1.90 shipping will be more than $15. Answer : [Re] Inquiry related delivery from SunnyAre these two the only items added to your cart? We have tried logging in to check but the shipping fee is not charged. Hi, is this suitable for perm hair? Answer : [Re] Inquiry for the item from sharon_ng84It can be used on any hair. It is recommended for hair that has been damaged after perm.
Thank you! Question : [Re] Inquiry for the item from sharon_ng84Answer : [Re] Inquiry for the item from sharon_ng84Answer : [Re] Inquiry for the item from michelleseahacHello, SOME BY MI here :)
This product is 180g in volume. Answer : [Re] Inquiry for the item from aileensoonAnswer : [Re] Inquiry for the item from wendypak88Hello, the volume of this product is 180g :) Hi, is it massage on hair only or scalp as well? Answer : [Re] Inquiry for the item from PGChngHello, please massage onto the hair only :) Hi seller, where can i find the ingredient list? Does the product contain any silicones? Answer : [Re] Inquiry for the item from OwyjoceHello, this is SOME BY MI.
We have attached the list of ingredients used for our Miracle Treatment. It does not contain silicones.
Thank you! Answer : [Re] Inquiry for the item from kellyhan13Hi seller, may I know how many ml? Answer : [Re] Inquiry for the item from PowergalHello :)
This product is 180g.
Thank you! Hi Seller,
can i have the list of ingredients. Answer : [Re] Inquiry for the item from sharonkohsgHello, SOME BY MI here :)
Here you go! Hello, is this suitable for 6 year old kid? Thanks Answer : [Re] Inquiry for the item from frog_pochacoHello, this is SOME BY MI.
Yes, this treatment can be used on kids' hair.
For children under the age of 8, please make sure the treatment is used on the hair and does not touch the skin.
Thank you! After using this and rinsing out, can still use conditioner? Or this is use as conditioner? Answer : [Re] Inquiry for the item from banananaorangeYes, you can use a conditioner after using the treatment as both products have different functions. Question : [Re] Inquiry for the item from banananaorangeOk thank you for your reply. Answer : [Re] Inquiry for the item from s******Never see weight or volume of this item may u advise and also expiry date? Mfg in korea or China? Answer : [Re] Inquiry for the item from ValHello, SOME BY Mi here. All our products are manufacturer and shipped directly from Korea. We have attached the list of ingredients for this product and the volume is 180g.
Thank you! Question : [Re] Inquiry for the item from ValThnx dear seller will tk a look Answer : [Re] Inquiry for the item from Valmay u advise the expiry or manufacture date and yr Question : [Re] Inquiry for the item from ValThe expiry date of our current batch of Miracle Treatment is October 23, 2022 :) Hi! Is this item free from sulfate and parabens? Answer : [Re] Inquiry for the item from NikimoiHello, SOME BY MI here :)
Our Miracle Treatment does not contain sulfate and paraben. Thank you! My hair after rebounding last year hair became very dryness, bitter and damaged can I use this? Answer : [Re] Inquiry for the item from swe****Hello, SOME BY MI here :)
Our Miracle Hair Treatment contains rich protein & nutrients to help revitalize and moisturize dry, frizzy, and damaged hair :) Answer : [Re] Inquiry for the item from kin****Question : [Re] Inquiry for the item from kin****Answer : [Re] Inquiry for the item from kin****Question : [Re] Inquiry for the item from kin****Answer : [Re] Inquiry for the item from kin****Hi
1 ) Can use this product daily?
2 ) Any periiod after usse say 2months then have to
stop this treament?
Tks Answer : [Re] Inquiry for the item from gt8****Yes, this product can be used daily: after shampoo, squeeze water out. Apply treatment and gently massage the hair for 1 minute. Then rinse.
This product can be used continuously even after 2 months of use :)
Thank you! Hi seller,
I am very much interested In your hair treatment product.
Would like to know the volume of it.
Thanks and hope to hear from you soonest.
Have a good day! Answer : [Re] Inquiry for the item from suz****Thank you for visiting Somebymi..
Do you want me to know the content of treatment? it's 180g. Thanks. May I know what is the full ingredient list of the product ? Answer : [Re] Inquiry for the item from jac****Water, Cetearyl Alcohol, Dimethicone, Hydrogenated Starch Hydrolysate, Cyclopentasiloxane, Steartrimonium Bromide, Butylene Glycol, Camellia Japonica Seed Oil, Aminopropyl Dimethicone, Behentrimonium Chloride, Isopropyl Alcohol, Behenyl Alcohol, Ethylhexyl Isononanoate,
Amodimethicone, Glycerin, Cocoamide MEA, C12-14 sec-Pareth-7, Alcohol, Dipropylene Glycol, Propylene Glycol, Hydrolyzed Soy Protein, Hydrolyzed Corn Protein, Hydrolyzed Wheat Protein, Hydrolyzed Keratin, Hydrolyzed Collagen, Ethyl Ester Of Hydrolyzed Silk, Lactic Acid, Betaine, Tocopheryl Acetate, Hydrolyzed Silk, PEG-14M, Dipotassium Glycyrrhizate, Sodium Hyaluronate, Argania Spinosa Kernel Oil, Olea Europaea (Olive) Fruit Oil, Ricinus Communis (Castor) Seed Oil, Vitis Vinifera (Grape) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Macadamia Integrifolia Seed Oil,
(Apr 23, 2019 09:42)
Canola Oil, Persea Gratissima (Avocado) Oil, Leptospermum Petersonii Oil, Adansonia Digitata Seed Oi, Orbignya Oleifera(Babassu) Seed Oil, Saururus Chinensis Extract, Morus Alba Leaf Extract, Acorus Gramineus Root/Stem Extract, Pinus Thunbergii Leaf Extract, Rehmannia Glutinosa Root Extract, Aloe Barbadensis Leaf Extract, Houttuynia Cordata Extract, Chitosan, hydrolyzed Chitosan, Trehalose, Simmondsia Chinensis (Jojoba) Seed Oil, Phenoxyethanol, Disodium EDTA, Fragrance
(Apr 23, 2019 09:43)
Hi. Miracle Repair Treatment is the entire ingredient. Thank you.
(Apr 23, 2019 09:45)
|
 - ■ SOMEBYMI ■ AHA-BHA-PHA 리얼 시카 92% 쿨 카밍 수딩 젤
- Item Q&A
| Hi Seller,
Which toner that can be applied together with this product?
Thanks. Answer : [Re] Inquiry for the item from Mslaut777Hello, SOME BY MI here 🌿
All our toners can be used with this product except for Galactomyces Pure Vitamin C toner :) Answer : [Re] Inquiry for the item from tanannie04
|
![NEW VITA-TOX ADDED!🍋 [SOME BY MI] BYE BYE BLACKHEAD GREEN TEA TOX / VITA TOX BUBBLE CLEANSER](https://gd.image-gmkt.com/li/271/257/1629257271.g_260-w-st_g.jpg) - NEW VITA-TOX ADDED!🍋 [SOME BY MI] BYE BYE BLACKHEAD GREEN TEA TOX / VITA TOX BUBBLE CLEANSER
- Item Q&A
| Answer : [Re] Inquiry from ysusan9Hi seller,
Kindly advise the difference between the two kind of cleanser
Thank you Answer : [Re] Inquiry for the item from meilinpohHello, SOME BY MI here :)
For black/whitehead care, we recommend our Green Tea Tox Bubble Cleanser while our Vita Tox Bubble Cleanser focuses on skin brightening :) I had just bought.. As per attached photo, it stated just need 45 mins to get rid of black heads... Do we have to reapply at every interval of 15 mins? Or just apply once and wait for 45 mins? Answer : [Re] Inquiry for the item from nanaHello, SOME BY MI here :)
This image is a reference about the pre-existing blackhead care products. Unlike products that need all these steps that take such a long time, you can save a lot of time with our Green Tea Tox Bubble Cleanser in just 5 minutes!
Answer : [Re] Inquiry for the item from cacyCan vita tox be used on nose to clear blackheads?? Answer : [Re] Inquiry for the item from nanaHello, SOME BY MI here :)
Our Vita Tox Bubble Cleanser helps clenase the pores, but it focuses on brightening the skin. For reducing of blackheads, we best recommend our Green Tea Tox Bubble Cleanser instead! :) Hi Seller, is it ok to use combination of Vita TOX then miracle pads? Answer : [Re] Inquiry for the item from AllykHello, SOME BY MI here :)
Yes, our Vita Tox Bubble CLeanser and our Miracle Clear Pads can be used together. Answer : [Re] Inquiry for the item from GermQuestion : [Re] Inquiry for the item from GermAnswer : [Re] Inquiry for the item from GermHi, I don’t see any instructions on how to use the bye bye blemish in this page. How to use the product? Answer : [Re] Inquiry for the item from xueling_angDear buyer, please refer to this image on how to use our Vita Tox Bubble Cleanser :) Question : [Re] Inquiry for the item from xueling_angAnswer : [Re] Inquiry for the item from xueling_angThank you and it's our pleasure! Dear seller
Is this 2 product can use every morning n night before using facial foam?
Tq Answer : [Re] Inquiry for the item from ching_joyce2000Hello, SOME BY MI here :)
Our Green Tea Tox and Vita Tox Bubble Cleanser are daily cleansers that can also be used as a bubble mask. There is no need to use other facial foam cleanser when using these cleansers.
Thank you! Question : [Re] Inquiry for the item from ching_joyce2000Dear seller
That mean Ur s product was 2 in 1 function? can be replaced to cleaning oil and foam?
Tq Answer : [Re] Inquiry for the item from ching_joyce2000It can replace your current foam cleanser, but it cannot replace cleansing oil as they have different purposes. Answer : [Re] Inquiry for the item from angelawinner95Hello! Can I use the matcha serum and yuja serum together? Answer : [Re] Inquiry for the item from KyoongHello, SOME BY MI here :)
Yes, Yuja Niacin and Super Matcha products may be used together. The only combination we do not advise to be used together is Miracle AHA BHA PHA + Galactomyces. Question : [Re] Inquiry for the item from KyoongAnswer : [Re] Inquiry for the item from KyoongThank you and it's our pleasure! Answer : [Re] Inquiry for the item from lishyAnswer : [Re] Inquiry for the item from TrishaAnswer : [Re] Inquiry for the item from lkkohQuestion : [Re] Inquiry for the item from lkkohHi, may I know what’s the expiry dates for both products, the green tea and the Vit one? Answer : [Re] Inquiry for the item from belchaiHello, SOME BY MI here :)
Our current batch of products are good up to late 2022 to early 2023. Hi
Is the green tea suitable for 12 years old? Answer : [Re] Inquiry for the item from eliz_yhHello, SOME BY MI here :)
Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults. However, for teenagers, we recommend you to test the product first on the inner side of the arm for safety since they are in state of unstable hormones.
Question : [Re] Inquiry for the item from eliz_yhAnswer : [Re] Inquiry for the item from eliz_yhQuestion : [Re] Inquiry for the item from eliz_yhThank you and it is our pleasure! Answer : [Re] Inquiry for the item from VHow many ppm of bha does it contain? Answer : [Re] Inquiry for the item from PHello, SOME BY MI here :)
Our Green Tea Tox Bubble Cleanser contains 0.5% BHA. Answer : [Re] Inquiry for the item from danAnswer : [Re] Inquiry for the item from joannelewQuestion : [Re] Inquiry for the item from joannelewAnswer : [Re] Inquiry for the item from joannelewHi, I'm disappointed with the vitatox I purchased from u. The one I received is not full bottle like the green tea one. It looked used.... I read through many review on your page and it's full bottle for the vitatox. Pls assist. Thanks. Answer : [Re] Inquiry related return and exchange from justyounow100Very Disappointed. If I pay the same price as other I expected to get the same amount of liquid. All the reviews I seen on your page for vitatox is fill to the brim unlike mine. Question : [Re] Inquiry related return and exchange from justyounow100Hello, SOME BY MI here :) Answer : [Re] Inquiry related return and exchange from justyounow100Upon checking with our manufacturer, our products especially our bubble cleansers are not filled fully as our products need to be transported via flight for our overseas order. If the bottles are fully filled, the content may leak due to the increase in air pressure. Our bubble cleansers have been filled only up to near the top of the label and the content of this product is 120g. We hope this clears up the misunderstanding. Thank you! ^^ Question : [Re] Inquiry related return and exchange from justyounow100Hi seller I just feel it's not very acceptable cos my fren bought this vitatox before and the liquid although not fill to the brim is halfway above the sticker and the top.. so I feel short-changed. :\
The green tea one I buy is also filled up more then this.. Answer : [Re] Inquiry related return and exchange from justyounow100Dear buyer, we'd like to check if the hologram seal was intact when you first received the item. If the seal was broken, we can suspect that someone has opened the product before it has got to you. But if the seal was untouched, we assure you that this is a new product. Answer : [Re] Inquiry for the item from piggyd_95Question : [Re] Inquiry for the item from piggyd_95Answer : [Re] Inquiry for the item from piggyd_95Hi
Can clear milia seed or bumps on face? Answer : [Re] Inquiry for the item from joannelewHello, SOME BY MI here :)
Our Green Tea Tox Bubble Cleanser helps cleanse the pores and reduce black/whiteheads, however, it has not been tested to clear milia seeds. Answer : [Re] Inquiry for the item from belviatanQuestion : [Re] Inquiry for the item from belviatanAnswer : [Re] Inquiry for the item from belviatanDo I need to clean the face or remove makeup before using this bubble cleanser? Answer : [Re] Inquiry for the item from woodstock8dHello, SOME BY MI here :)
Light makeup can be washed off directly with our bubble cleansers, but for thorough cleansing, we recommend for makeup remover to be used first then cleansed with these cleansers. Thank you! Hello,
Is this item suitable for dry skin ? Answer : [Re] Inquiry for the item from chuningchngHello, SOME BY MI here :)
Our products are formulated with mild ingredients only, making it suitable for use on all types of skin. Can use the blackhead then followed by blemish cleanser? Answer : [Re] Inquiry for the item from foojaymeeHello, SOME BY MI here :)
It is recommended for the cleansers to be used alternately. For example, Vita Tox in the morning and Green Tea Tox at night. Or Vita Tox for one day, and Green Tea Tox for the other day. After using it for 1st time,the next day pimples start popping up.is it normal? Or im sensitive to the product? Answer : [Re] Inquiry for the item from lengxpDear buyer, may we ask if you've used this cleanser as a normal facial wash or as a mask. If a pimple pops up on the first use, the skin may be reacting sensitive to it or it may need some time to get used to the new product. Question : [Re] Inquiry for the item from lengxpI only applied on the nose n chin area as a mask.i just leave it on for 5 mins then i washed off.
So should I continue or stop using it? Answer : [Re] Inquiry for the item from lengxpWe best recommend you to stop the usage until your skin comes back to its normal state. When it does, we ask you to try using the product again, but this time as a cleanser. Hi seller, I m more keen to wait for your promo $8.80 to try your products. TQ. Answer : [Re] Inquiry for the item from cindiHello, SOME BY MI here :)
Please stay updated for more up coming promotions! Answer : [Re] Inquiry for the item from liqi_erHi! Whats the difference between using it as daily cleanser versus mask (2-3times a week)? Does it mean for cleanser, we don’t leave on till it starts foaming? Just run over the skin and wash it off immediately?
Also, can both green tea and the brightening ones be used on the same day? Thanks! Answer : [Re] Inquiry for the item from MHello, SOME BY MI here :)
When using it as a daily cleanser, you can use it as any other facial cleansers.
And yes, you may use both Green Tea Tox and Vita Tox bubble cleansers on the same day. Thank you :) Answer : [Re] Inquiry for the item from shirlhst1Hi,
I don't have blackhead.
But I have a lot of whiteheads on the nose and chin and my skin feels rough.
Should I but the green or the yellow bottle?
Thanks. Answer : [Re] Inquiry for the item from promo.5677Hello, SOME BY MI here :)
We recommend our Green Tea Tox Bubble cleanser for both black/whiteheads, while the Vita Tox is recommended more for brightening. Thank you! Question : [Re] Inquiry for the item from promo.5677Thanks for the advice. I have purchased the Green Tea Tox 139251656.
I would also like to try the yellow vita tox if u could provide some samples of your products. Tks! Answer : [Re] Inquiry for the item from promo.5677Thank you for the notice, and we have confirmed your order. All orders from weekends are processed on Mondays. We will be packing your order today and it is sceduled for pick up by Qxpress on the next morning. However, due to the National Holiday from Sept 30 - Oct 4, here in Korea, there may be a delay in shipping. We hope for your kind understanding regarding this matter. Thank you and we hope you have a great day! Question : [Re] Inquiry for the item from promo.5677No issue for slight delay. I look forward to trying out my first SOME BY MI product. Tks! Answer : [Re] Inquiry for the item from promo.5677Thank you and we hope you have a great day! May I know if this is a cleaner for daily use? Or do I need to cleanse my face before use? Answer : [Re] Inquiry for the item from JoannHello, SOME BY MI here :)
Our Green Tea Tox and Vita Tox Cleanser can be used as a daily cleanser, but when used as a mask, we recommend 2-3 times a week only. Question : [Re] Inquiry for the item from JoannOkay but if use as mask do I need to cleanse my face before use? I had placed order est when can ship out? Answer : [Re] Inquiry for the item from JoannIf you have no make up on, you can use it directly as a mask, but if you have placed full make up on, we recommend you to cleanse it off first, then use the product as a mask. Thank you! Question : [Re] Inquiry for the item from JoannOkay may I know when will deliver? Answer : [Re] Inquiry for the item from JoannWe have already packed your order and it is scheduled for pick up on the next morning :)
The whole shipping and delivery process may take 7-10 business days. Thank you! Question : [Re] Inquiry for the item from JoannAnswer : [Re] Inquiry for the item from JoannThank you and we hope you have a great day! Answer : [Re] Inquiry for the item from raymondlim97Question : [Re] Inquiry for the item from raymondlim97Answer : [Re] Inquiry for the item from raymondlim97Question : [Re] Inquiry for the item from raymondlim97Answer : [Re] Inquiry for the item from raymondlim97Hi, can this product be used on a 11 year old girl, she's having blackheads around her nose :( Answer : [Re] Inquiry for the item from estheryhpHello, SOME BY MI here :)
Our products have been formulated with mild ingredients only making it safe for use from teens to adults. For pre teens, you may still be able to use the product but we advise you to test the product on the innerside of the arm or on the neck before applying directly on the face as they tend to have more sensitive skin.
Thank you! Hi! I have placed my order since 30th of August and have yet to receive the item. Can you please advise on the delivery status??? Answer : [Re] Inquiry related delivery from mayacicakHello, SOME BY MI here :)
Upon checking, your order is now in transit, it seems that there has been a slight delay in shipping preparation as there has been two consecutive typhoons that have hit Korea. We hope for your understanding. Thank you!
Hi, do i still need to use cleansing oil to remove makeup before using this cleanser or i can use this directly to remove makeup? Answer : [Re] Inquiry for the item from veron_vrnIf you are wearing full makeup, we recommend it to be removed with makeup remover or cleansing oil first for thorough cleansing. You can use the bubble cleansers directly for light makeup. Answer : [Re] Inquiry for the item from stAnswer : [Re] Inquiry for the item from benAnswer : [Re] Inquiry for the item from love_angel1116What is the size of green tea tox bubble cleanser?how many grams or ml? Answer : [Re] Inquiry for the item from derrickksh1426Hello, SOME BY MI here :)
Our Green Tea Tox Bubble Cleanser is 120g .
Thank you! Hi, is this to be use after our normal daily cleansing or to replace cleanser? It can be applied to the whole face as deep cleanse? Answer : [Re] Inquiry for the item from windgerHello, SOME BY MI here.
This product is a facial cleanser that can also be used as a mask.
You can use this product directly without other cleansers to be used prior to this. This cleanser can be applied on the whole face, but please make sure it does not get in to the eyes. Thank you! Answer : [Re] Inquiry for the item from valerielylAnswer : [Re] Inquiry for the item from BrandyAnswer : [Re] Inquiry for the item from jeslineQuestion : [Re] Inquiry for the item from jeslineAnswer : [Re] Inquiry for the item from dorisQuestion : [Re] Inquiry for the item from dorisAnswer : [Re] Inquiry for the item from dorisAnswer : [Re] Inquiry for the item from louisbatpigHi
For the Green tea cleanser, is it for the whole face or just for the nose ?
What about the Vita Tox cleanser ? Is it for whole face ?
Thanks. Answer : [Re] Inquiry for the item from nicklausHello, SOME BY MI here :)
Both our Green Tea Tox and Vita Tox Cleansers can be used on the whole face. Please avoid the cleansers from getting in your eyes.
Thank you! Question : [Re] Inquiry for the item from nicklausAnswer : [Re] Inquiry for the item from nicklausAnswer : [Re] Inquiry related cancel and refund from sakurawinds15Hi seller,
I have both the green tea and Vita tox cleansers.
May I know which one to use for the day and the night? Thank you. Answer : [Re] Inquiry for the item from karenwongfooHello, SOME BY MI here. If you are using both Green Tea Tox and Vita Tox Bubble cleansers as daily cleansers, we recommend Vita Tox in the day and Green Tea Tox at night.
Thank you! Question : [Re] Inquiry for the item from karenwongfooAnswer : [Re] Inquiry for the item from karenwongfooBut I use the wrong way. I use Green tea in the day and Vita tox at night. Will this cause any side effects? Thank you. Question : [Re] Inquiry for the item from karenwongfooNo worries. it does not cause any side effects by using these two vice versa. It is just our recommendation based on their functions and to maximize results. Does it removes blackhead on the first try? Answer : [Re] Inquiry for the item from NgHello, SOME BY MI here. Please note that it is hard to see clear results from using the skin care product for just once. We recommend it to be used regularly within a span of at least 1-2 months to start seeing changes.
Thank you! Answer : [Re] Inquiry for the item from hyunn89Question : [Re] Inquiry for the item from hyunn89Answer : [Re] Inquiry for the item from hyunn89Answer : [Re] Inquiry related delivery from Hel****Question : [Re] Inquiry related delivery from Hel****Answer : [Re] Inquiry related delivery from Hel****Hi what is the expiry date for tis batch of green tea tox? Thanks. Answer : [Re] Inquiry for the item from alert9199Our current batch of products are good up to late 2022 to early 2023 :) Hi,
if my skin tend to be on the oily side, is vita tox bubble cleanser suitable? Answer : [Re] Inquiry for the item from do1phin_b4Yes, our Vita Tox Bubble Cleanser can be used on any skin type. Thank you! Hi..can my 14 years old boy use this product? Not too harsh on his skin? Answer : [Re] Inquiry for the item from jox2mgHello, SOME BY MI here :)
Our products have been formulated with mild ingredients only making our products possible for use from teenagers to adults. Our Green Tea Tox Bubble Cleanser contains BHA for mild exfoliation to help remove dead skin cells and blackheads that clog the pores. We recommend a patch test for any kind of skincare product to be done on the inner side of the arm or on the neck before using directly on the face. Thank you. Answer : [Re] Inquiry for the item from chuahuiqiQuestion : [Re] Inquiry for the item from chuahuiqiAnswer : [Re] Inquiry for the item from chuahuiqiAnswer : [Re] Inquiry for the item from ElaineQuestion : [Re] Inquiry for the item from ElaineAnswer : [Re] Inquiry for the item from ElaineQuestion : [Re] Inquiry for the item from ElaineAnswer : [Re] Inquiry for the item from ElaineQuestion : [Re] Inquiry for the item from ElaineAnswer : [Re] Inquiry for the item from ElaineHi! I have extremely sensitive and dehydrated skin that breaks out easily. How often is it recommended to use both as masks? Is it once per week? And if so, do I use them on the same day or separately? Answer : [Re] Inquiry for the item from maineger_gnoHello, SOME BY MI here :)
Our Vita Tox Bubble Cleanser may be used daily as a mask. If you have a senstive skin, when using both Green Tea Tox and Vita Tox Bubble Cleansers, we recommend you to use the Vita Tox in the morning and Green Tea Tox at night time. Or you can alternate Vita Tox and Green Tea Tox cleansers on different days. Thank you! Question : [Re] Inquiry for the item from maineger_gnoOkay sure! But if I do not want to use them as cleansers, how often should I use them as mask? If I can use vita tox daily, how about green tea tox??
Also, if I use them as mask, do I use them after cleansing my skin with a cleanser or? Answer : [Re] Inquiry for the item from maineger_gnoHello, if you are planning to use them as a mask, Vita Tox can be used daily, but for Green Tea Tox, we recommend 2-3 times a week.
If you use them as a mask, we recommend you to use after washing your face with a cleanser. Please make sure to dry your skin before applying it as a mask :) Use b4 shower or aft?
Daily usuage?
Can I use Tis b4 shower n another cleanser during shower ? Answer : [Re] Inquiry for the item from carine_0690Hello, SOME BY MI here :)
Our Bye Bye Blackhead Green Tea Tox Bubble Cleanser is to be applied on dry skin, so it is recommended to be used either before or after shower, anytime you prefer washing your face at night.
Our Bye Bye Bubble Cleanser can be used as a daily cleanser, but when used as a mask, we recommend 2-3 times a week only.
We have attached an image on how to use the product. Please refer to the image. Thank you! Question : [Re] Inquiry for the item from carine_0690I bought 2 types
Can I use 1 day 1 type or I can use 2 types together for 2-3 time’s a wk? Answer : [Re] Inquiry for the item from carine_0690By 2 types, you mean both Green Tea Tox cleanser and Vita Tox cleanser?
Question : [Re] Inquiry for the item from carine_0690Answer : [Re] Inquiry for the item from carine_0690Yes so how to use them?
Daily?
Tgt daily? Question : [Re] Inquiry for the item from carine_0690Our Vita Tox Bubble cleanser can be used as both daily cleanser and mask daily. As for our Bye Bye Bubble Cleanser can be used as a daily cleanser, but when used as a mask, we recommend 2-3 times a week only.
You can choose to use 1 type of cleanser per day, or use Vita Tox in the morning and Green Tea Tox at night.
Thank you. Hi, will Vita Tox remove blackhead like Green Tea Tox?
If I have dry skin with freckles and blackhead, is Vita Tox recommended? Answer : [Re] Inquiry for the item from HLWHello, SOME BY MI here. Our Vita Tox Cleanser helps remove impurities from the skin, however, it does not specialize in removing blackheads as our Green Tea Tox Cleanser.
If you have both freckles and blackheads, we recommend you our Green Tea Tox cleanser and use of Yuja line to brighten and lighten freckles.
Thank you. Answer : [Re] Inquiry for the item from ngbt79Answer : [Re] Inquiry for the item from hannasunarniHi Seller,
i cannot understand korean words , can explain how to use, after apply, must leave how long? Answer : [Re] Inquiry for the item from 234****Hello, SOME BY MI here :)
Our Bye Bye Bubble Cleanser can be used as a daily cleanser, but when used as a mask, we recommend 2-3 times a week only.
We have attached an image on how to use this product. Thank you! Answer : [Re] Inquiry for the item from chu****Hi
Can this product be used to exfoliate n remove dead skin cells? Answer : [Re] Inquiry for the item from gty****Yes, our Bye Bye Blackhead Bubble Cleanser contains BHA and helps remove dead skin cells and other impurities from the skin and pores :) Hi, can 12 years use this ? Thanks! Answer : [Re] Inquiry for the item from Joy****Hello, SOME BY MI here. This cleanser contains BHA which act as an exfoliant. It can be used by preteens unless they have a very sensitive skin. Thank you :) Question : [Re] Inquiry for the item from Joy****Hi, Thank you for your info. :) Answer : [Re] Inquiry for the item from Joy****Thank you and we hope you have a great day! Can 10 years old use this.? Answer : [Re] Inquiry for the item from mum****Dear buyer, our Bye Bye Blackhead Bubble Cleanser contains BHA . Please avoid using BHA-containing products on infants and children. Thank you. Hi may I know the expiry date? Answer : [Re] Inquiry for the item from The****Our current batch of products are good up to late 2022 to early 2023 :) May I ask the bubble pack is not sold? I'm interested in the blackhead cleaning. Answer : [Re] Inquiry for the item from yvo****Hello, SOME BY MI here :)
Our BYE BYE BLACKHEAD GREEN TEA TOX BUBBLE CLEANSER is currently in stock, available for purchase.
Thank you! Hi,
Does this contain any ingredients from animals?
Thanks! Answer : [Re] Inquiry for the item from spe****Hello, SOME BY MI here :)
Our Bubble Cleanser does not contain animal derived ingredients Cart No : 136078125 orders 30 Msy
Hi seller, please advise on above delivery status .
Thanks Answer : [Re] Inquiry related delivery from lee****Hello, SOME BY MI here.
Upon checking the delivery status of this cart #, this order has been
delivered by/at Epul.sn on June 13. Answer : [Re] Inquiry related delivery from ann****Question : [Re] Inquiry related delivery from ann****Answer : [Re] Inquiry related delivery from ann****Question : [Re] Inquiry related delivery from ann****Answer : [Re] Inquiry related delivery from ann****order 7 items ，first time sent 3 4 missing， wait for 2nd shipment 1 missing again... whats wrong ？？？？？？？？？？？？？？？？？？ Answer : [Re] Inquiry related delivery from pe7****Dear buyer, we are truly sorry for the inconvenience this has caused you again. Please tell us which of your ordered item is missing and we will request for a refund. We are truly sorry once again for the disappointment. Dear Seller, I just received my item. But it is not fill to the top. Photo is attached. Is it normal? Answer : [Re] Inquiry for the item from pok****Dear buyer, the manufacturer has left enough space for our bye bye bubble cleanser to prevent leakage due to change in air pressure during transport via airplane :)
Please check the pump nozzle if it is clean :)
Thank you! Question : [Re] Inquiry for the item from pok****Dear Seller, thanks for your explanation. I understand. The nozzle is clean. But I haven't try the pump yet. Answer : [Re] Inquiry for the item from pok****Please let us know if there is any problem with pump. We are glad to assist you further regarding your problems anytime :) can we use your product to remove blackheads on the back of body? Answer : [Re] Inquiry for the item from 235****Yes, this product can be used for blackheads on the back as well. Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from ent****Question : [Re] Inquiry for the item from ent****Answer : [Re] Inquiry for the item from ent****Question : [Re] Inquiry for the item from ent****Hello. I've received the item. When I apply the cleaner on my dry skin, the green liquid didn't appear on my face or the foam. How do i use it? Answer : [Re] Inquiry for the item from ssh****We have attached the image for reference on how to use this cleanser :) Answer : [Re] Inquiry for the item from pig****Hi would like to chk can this product daily use? Thanks Answer : [Re] Inquiry for the item from Jes****Yes, this product can be used daily as a facial wash. When used as a mask for blackhead/pore care, we recommend 2-3 times a week :)
We have attached an image for reference :) Answer : [Re] Inquiry for the item from mar****Hi
I've just receive the item. Is there any peeling require or how do i remove the black head with this product? Answer : [Re] Inquiry for the item from wai****This product can be used as a normal face cleanser, or can be used as a mask. When used as a mask for blackhead care, we recommend you to wash your face first, dry the skin, then apply the cleanser onto your face leaving out the area around your eyes and mouth. Leave it on your face for 3-5 minutes. Before rinsing it off, you can rub the bubbles in a circular motion to remove dead skin cells and other impurities from the skin. Hi, this cleanser can use daily? twice a daily okie?
Will the skin dry after washing ? Thanks. Answer : [Re] Inquiry for the item from ema****Yes, this cleanser can be used at both day and night time in a daily basis. This cleanser helps retain moisture even after use. Thank you! Question : [Re] Inquiry for the item from ema****how many ml? looks so small.
Answer : [Re] Inquiry for the item from ema****The content of this cleanser is 120g :) I have not read any comments that this actually works ? Does it ? If so how long do we have to continue using ? Thank you Answer : [Re] Inquiry for the item from len****Hello, this is SOME BY MI :)
Blackheads cannot be removed at once by using this product for 1-2 times. This cleanser can be used daily or when used as a mask we recommend 2-3 times a week.
Most of the comments were left by our buyers after receiving the item. We recommned our products to be used for at least 1-2 months for results. Hello, is SOME BY MI vegan and/or cruelty-free? Answer : [Re] Inquiry for the item from 262****Our products do not contain animal-derived ingredients aside from snail mucin. Our products are cruelty-free :) Question : [Re] Inquiry for the item from 262****Does the Green Tea Tox Bubble Cleanser have snail mucin in it?
Answer : [Re] Inquiry for the item from 262****Our Green Tea Tox Bubble Cleanser does not contain snail mucin :)
Only our Snail Truecica products do Answer : [Re] Inquiry for the item from wan****Question : [Re] Inquiry for the item from wan****Answer : [Re] Inquiry for the item from wan****Hi Seller....
Can we use this cleanser more than once a day? Answer : [Re] Inquiry for the item from Dan****Yes, this cleanser can be used on both day and night time in a daily basis :) Answer : [Re] Inquiry for the item from wat****HI,ship from oversea or local? Answer : [Re] Inquiry related delivery from 260****We sell and ship genuine SOME BY MI products only directly from our headquarters in Korea. Thank you! :) Hi how to use for daily cleansing? Answer : [Re] Inquiry for the item from xia****For Daily Cleansing
1. Spread a small amount of the product over your face when dry, avoiding the eye area. Spread the product thinly and evenly, like when applying a facial mask.
2. When the foam emerges, rub your face gently using small, circular motions and a small amount of water. Rinse thoroughly with lukewarm water.
Thank you! Answer : [Re] Inquiry for the item from dio****Hi, when using this as intensive blackheads cleansing, do we need to wash our face first? Thanks. Answer : [Re] Inquiry for the item from dap****No need to wash the face first. This product can be used for cleansing light daily makeup as well. For heavy make up, we recommend you to use make up remover first, then use this cleanser. This product is suitable for what skin types? Answer : [Re] Inquiry for the item from win****This product is suitable for any skin type that has blackheads :) Answer : [Re] Inquiry for the item from Non****Question : [Re] Inquiry for the item from Non****Answer : [Re] Inquiry for the item from Non****Question : [Re] Inquiry for the item from Non****Answer : [Re] Inquiry for the item from Non****How do I remove the white foam, rub it away before washing or just wash it away? Answer : [Re] Inquiry for the item from cla****We recommend you to rub the foam in circular motions first then rinse it off :) Hi seller, I just received the products. Can I use the product right after removing make up before any cleansing? Can you attach the image on how to use the product? Answer : [Re] Inquiry for the item from jin****Dear buyer, you can apply the cleanser directly on to the face without prior makeup removal :) seller,
can you still send to Singapore now? Answer : [Re] Inquiry for the item from 234****Yes, shipping is still ongoing :) Hi! How do I use this? Thanks Answer : [Re] Inquiry for the item from mab****Dear buyer, we have attached an image showing how to use this product. Please refer to the image :) Thank you!
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 - ■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 아크네 클리어 바디 클렌저/AHA-BHA-PHA 리얼 시카 92% 쿨 카밍 수딩 젤
- Item Q&A
| Hi seller, is this safe to use by a 14yrs old? Answer : [Re] Inquiry for the item from snoopynsgpHello, SOME BY MI here 🌿
Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults. However, for teenagers, we recommend you to test the product first on the inner side of the arm for safety since they are in state of unstable hormones. Question : [Re] Inquiry for the item from snoopynsgpAnswer : [Re] Inquiry for the item from snoopynsgpThank you and we hpoe you have a great day!😊 Hi seller, is this safe to use by a 14yrs old? Answer : [Re] Inquiry for the item from snoopynsgpHello, SOME BY MI here 🌿
Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults. However, for teenagers, we recommend you to test the product first on the inner side of the arm for safety since they are in state of unstable hormones. How many ml is the cleanservice? Answer : [Re] Inquiry for the item from gloriagohmingwaiHello, SOME BY MI here :)
Our Miracle Body Cleanser is 300ml. Dear seller,
May i know is the cleanser good for the skin with keratosis pilaris (bump on upper arm & legs)? i m using but i just would like to know is it effective?
Thank u. Answer : [Re] Inquiry for the item from SereneHello, SOME BY MI here :)
Our Miracle body Cleanser has been formulated to target body acne, but it may also help with keratosis pilaris in a way as this product contains BHA which helps clear the pores on the body. Thank you! Question : [Re] Inquiry for the item from SereneAnswer : [Re] Inquiry for the item from SereneThank you and we hope you have a great day! Answer : [Re] Inquiry for the item from fluezQuestion : [Re] Inquiry for the item from fluezAnswer : [Re] Inquiry related delivery from FSHi, is the cica soothing gel can be use to replace my
daily moisturiser cream? Answer : [Re] Inquiry for the item from suriasaadYes, if the cream is too heavy for you, you can choose to replace it with the soothing gel. Real cica can use on body n face Answer : [Re] Inquiry for the item from janettan132Hello, SOME BY MI here. We recommend our Body Cleanser to be used for the body and a Facial Cleanser for the face.
Thank you. Answer : [Re] Inquiry for the item from jinnee16Question : [Re] Inquiry for the item from jinnee16Answer : [Re] Inquiry for the item from jinnee16Question : [Re] Inquiry for the item from jinnee16Answer : [Re] Inquiry for the item from jinnee16Question : [Re] Inquiry for the item from jinnee16Answer : [Re] Inquiry for the item from jinnee16Question : [Re] Inquiry for the item from jinnee16Answer : [Re] Inquiry for the item from jinnee16Answer : [Re] Inquiry for the item from Mar****Question : [Re] Inquiry for the item from Mar****Answer : [Re] Inquiry for the item from Mar****Hi seller, will constant use increase the sun sensitivity on the body since there are AHA, BHA? Thanks. Answer : [Re] Inquiry for the item from dal****Dear buyer, it won't affect sun sensitivity as the product contains only 10ppm of AHA and 5000ppm of BHA :) Question : [Re] Inquiry for the item from dal****Thank you. I have already placed an order. Answer : [Re] Inquiry for the item from dal****Thank you! This order has been picked up by Qxpress this mornig and the tracking # and further updates will be made by them in a couple of days :) Thank you! Question : [Re] Inquiry for the item from dal****Answer : [Re] Inquiry for the item from dal****Thank you and we hope you have a great day! Hi tis wan can be use in day time n night time for whole body? Answer : [Re] Inquiry for the item from sim****Yes, this product can be used at anytiime of the day on the whole body :) Question : [Re] Inquiry for the item from sim****Please note that this is for external use only. Hi seller, usually after how many days later we can see difference? Answer : [Re] Inquiry for the item from mad****Hello, SOME BY MI here.
We recommend for our products to be used for at least 2-3 months for results. However, please note that the period it takes for results to be visible may vary depending on the individual. For some, it may take less than a month, for some it may take longer. Thank you :) Hi Seller,
How many ml is this?
Thank you Answer : [Re] Inquiry for the item from mha****Hello, SOME BY MI here :)
Our Miracle Body Cleanser is 400g
Thank you! Hi seller, is this product suitable for kids (4 years old) ?
Thank you Answer : [Re] Inquiry for the item from zjp****Hello, SOME BY MI here :)
Our Miracle Body Cleanser contains BHA, which is an exfoliating agent. Please avoid BHA-containing products on infants and children as their skin are more sensitive.
Thank you. Hi this expiry date is when ? Answer : [Re] Inquiry for the item from hon****Our current batch of products are good up to late 2022 to early 2023 :) hi! may I know what is the salicylic acid percent of this product? Answer : [Re] Inquiry for the item from kia****This product contains 0.5% of BHA (salicylic acid) :) Answer : [Re] Inquiry for the item from ken****Answer : [Re] Inquiry related delivery from you****Hi SOMEBYMI Team,
May I know if this cleanser can be use as a replacement of our daily shower foam/ gel or can this cleanser only be used on the back and chest?
Also, would like to know if this can be use together with the pouf sponge?
Thank you.
Regards,
AhDoy Answer : [Re] Inquiry for the item from ahd****Yes, this is a body wash so you can replace your daily shower gel with it. It can be used for the whole body and yes you can use it with a sponge or loofah :) Question : [Re] Inquiry for the item from ahd****Answer : [Re] Inquiry for the item from ahd****Thank you and have a great day!
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 - ■ SOMEBYMI ■ 미라클/갈락/스네일/유자/레드티트리/말차 라인 토너 x 세럼 2종 세트
- Item Q&A
| Answer : [Re] Inquiry for the item from jeanette fooQuestion : [Re] Inquiry for the item from jeanette fooAnswer : [Re] Inquiry for the item from jeanette fooAnswer : [Re] Inquiry for the item from wannlynnQuestion : [Re] Inquiry for the item from wannlynnAnswer : [Re] Inquiry for the item from wannlynnHi, I'm very concerned about my super oily skin, monthly breakouts (before menstruation), blackheads & large pores, acne scars. So I'm abit undecided about which range to try as my skin can also be abit sensitive. I was thinking to use Yuja Serum & Night Mask for night, but I need your advice on which one to use in the morning for oil control, Matcha or Miracle? Thanks~! Answer : [Re] Inquiry for the item from de24nizeliciousHello, SOME BY MI here :)
Question : [Re] Inquiry for the item from de24nizeliciousThank you for your interest in our products. For sebum control, we recommend our Super Matcha series, while our Miracle series are recommended for soothing acne. Hello,
I like to get advise as i have the range of miracle toner, & miracle sunscreen, yuja series (whole set + mask) and recently have get gala toner, serum and V10.
Can advise how can I use it?
As recent week I have been using gala toner with serum. (Morning & night)
Lastly may I know for V10 tone up cream is apply on before or after sunscreen? As currently (Toner, serum, & sunscreen) Answer : [Re] Inquiry for the item from 012****Hello, this is SOME BY MI.
Our skincare lines may be used in these combination: Miracle + Yuja or Yuja + Galactomyces, but we do not advised for our Miracle + Galactomyces products to be used together. Please avoid using them together especially if you have a sensitive skin. You can use the Miracle products during daytime, and use Yuja or Galactomyces during night time.
Our tone up creams are to be applied before sunscreen :)
Thank you! Answer : [Re] Inquiry for the item from yfl****Is the miracle toner in this set 150ml or 100ml? Answer : [Re] Inquiry for the item from kho****This listing is for our standard 150ml Miracle toner :) Hi! Galac toner & snail serum can use together? Answer : [Re] Inquiry for the item from 238****Yes, our galactomyces toner and snail serum may be used together :) Question : [Re] Inquiry for the item from 238****Answer : [Re] Inquiry for the item from 238****Answer : [Re] Inquiry for the item from y_t****Answer : [Re] Inquiry for the item from acc****Hi seller,
My skin a bit of sensitive. Inside very oily and outside surface very dry.
Which brand is more affective for me? I can order.
Thank you!! Answer : [Re] Inquiry for the item from alg****Hello, SOMEBYMI here. May we know if your skin condition is accompanied with acne? Question : [Re] Inquiry for the item from alg****Yes. Occasionally will have pimples. More on pigmentation & dark spot. Is Gala serum good? Answer : [Re] Inquiry for the item from alg****Yes, for skin pigmentation and brightening, you can check out our Galactomyces products. This product contains ingredients that will help moisturize the skin while brightening it. Please refer to the product page for more information. Thank you! Hi, I would like to know if your products are free from animal trace or are they all natural ingredients. Answer : [Re] Inquiry for the item from 239****Hello, SOMEBYMI here. Yes, our products are cruelty-free, and consists of natural ingredients only. Thank you. Question : [Re] Inquiry for the item from 239****Thanks for your reply to my inquiry.
Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****
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![🌟2020 NEW DROP🌟[SOME BY MI] 🌿SUPER MATCHA PORE CLEAN CLAY MASK/TONER/SERUM](https://gd.image-gmkt.com/li/721/731/1628731721.g_260-w-st_g.jpg) - 🌟2020 NEW DROP🌟[SOME BY MI] 🌿SUPER MATCHA PORE CLEAN CLAY MASK/TONER/SERUM
- Item Q&A
| matcha toner and serum suitable for T-zone oily and skin dry combination? Answer : [Re] Inquiry for the item from leoHello, SOME BY MI here :)
OUr Super Matcha toner and serum is recommended for sebum control on your oily T-zone, however, you may feel that the dry areas on your skin are not fully hydrated. If that is the case, you may consider adding a moisturizer to your routine for dry areas :) Hi,
I don’t see any moisturiser, so tat means after the facial, clay mask, toner & serum, no need to follow by moisturiser? Answer : [Re] Inquiry for the item from yukinypHello, SOME BY MI here :)
Unfortunately, there is no moisturizer from our Super Matcha series. You may choose to skip moisturizer, or use a moisturizer from other skincare line as our Super Matcha products can be used with any of our other SOME BY MI skincare range. Question : [Re] Inquiry for the item from yukinypI see. Then which moisturiser do you recommend? My skin is oily inside & dry outside. A lot of white heads over the chin area and need long extractions during facial😂 cos I have a stressful lifestyle.. Answer : [Re] Inquiry for the item from yukinypIf you are looking for a light moisturizer, we recommend our Real Cica Soothing Gel. It helps with calming and moisturizing and with AHA.BHA.PHA in it, it also helps with skin texture care as it removes sebum, impurities, and dead skin cells from your skin. Answer : [Re] Inquiry for the item from wdannneaAnswer : [Re] Inquiry related delivery from jeanette fooWhat is consisted in the matcha pack? Answer : [Re] Inquiry for the item from Audi81Hello, SOME BY MI here :)
Matcha pack + brush refers to 1 Super Matcha Clay Mask + 1 free silicon brush. Answer : [Re] Inquiry for the item from snowyHi Some By Mi,
Is the Matcha Gel Cleanser suitable for daily use?
Thank you. Answer : [Re] Inquiry for the item from AreumHello, SOME BY MI here :)
Thank you for your inquiry!
We're glad to inform you that our Super Matcha Gel Cleanser is a daily cleanser safe for use on both day and night time! :D Answer : [Re] Inquiry for the item from jnbhQuestion : [Re] Inquiry for the item from jnbhAnswer : [Re] Inquiry for the item from jnbhThe matcha clay mask turns brownish. Is this nornal and can it still be used? Answer : [Re] Inquiry for the item from weeHello, SOME BY Mi here :)
We'd like to inform you that the brown droplets found in the Clay Mask is green tea brewed from the green tea leaf particles found in the mask.
Please note that this is not a defect on the product, and please make sure to mix it evenly before use. Thank you! Question : [Re] Inquiry for the item from weeAnswer : [Re] Inquiry for the item from weeThank you and it's our pleasure! Answer : [Re] Inquiry for the item from lowyuyiMy face is peeling. It is normal ? Answer : [Re] Inquiry for the item from BeeHello, SOME BY MI here :)
Our Super Matcha products contain natural-derived BHA for mild exfoliation and may cause peeling when overused.
Question : [Re] Inquiry for the item from BeeMay we know the frequecy of your usage of each Clay Mask, toner, and serum? Answer : [Re] Inquiry for the item from Beefor clay mask, 2days per week.. sometimes one per week Question : [Re] Inquiry for the item from BeeOh, I see.
How about for the toner and serum? Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry related delivery from willyAnswer : [Re] Inquiry for the item from delightcyQuestion : [Re] Inquiry for the item from delightcyAnswer : [Re] Inquiry for the item from delightcyQuestion : [Re] Inquiry for the item from delightcyAnswer : [Re] Inquiry for the item from delightcyQuestion : [Re] Inquiry for the item from delightcyAnswer : [Re] Inquiry for the item from delightcyQuestion : [Re] Inquiry for the item from delightcyIs this mask suitable for mature skin age 50 and above? Answer : [Re] Inquiry for the item from nchl1968Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults over 50. This Clay Mask is ideal for cleansing of pores and help tighten the pores. Please refer to the product page for more information. Thank you! Hi is it safe for pregnant moms? Thanks Answer : [Re] Inquiry for the item from rizzyalfaro11Hello, SOME BY MI here :)
Our products are formulated with mild ingredients and can be used during pregnancy and breastfeeding stage. The effects on pregnant or breastfeeding mothers may depend on the individual because of unstable hormones. Please consult with your doctor first. Thank you :) Hello,
Is it necessary to stir or mix the clay everytime before using it?
Thanks. Answer : [Re] Inquiry for the item from to88sgHello, SOME BY MI here :)
If you see brownish droplets formed from the Green Tea Leaf particles, we recommend you to stir/mix the clay mask before use :) Answer : [Re] Inquiry for the item from sharon_tan911Question : [Re] Inquiry for the item from sharon_tan911Hi
Is this item organic and cruelty free? Answer : [Re] Inquiry for the item from cityofnovelty95Hello, SOME BY MI here :)
Our products are not organic but they are cruelty free.
Thank you! Answer : [Re] Inquiry for the item from biby_kungWhat is the long term effects from using the products? and how long will it show result? Can i use it daily?? Answer : [Re] Inquiry for the item from huayling2000Hello, SOME BY MI here :)
Our Super Matcha Clay Mask helps clear the pores and in long term, it may also help tighten and reduce the pore size. However, please note that the period of time it takes for an individual to notice the effects may vary depending on the individual. We usually recommend for products to be used for at least 1-2 months, but since this product is used 1-2 times a week only, it may take longer. Thank you :) when $12 again? now expensive Answer : [Re] Inquiry for the item from sglayersbatamHello, SOME BY MI here.
Daily deal of $12 has ended, kindly wait and stay updated for new deals. Thank you! Hi,
Any age limit to use this mask?
Thanks Answer : [Re] Inquiry for the item from doris_lwjHello, SOME BY MI here :)
Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults. However, for teenagers, we recommend you to test the product first on the inner side of the arm for safety since they are in state of unstable hormones. Question : [Re] Inquiry for the item from doris_lwjAnswer : [Re] Inquiry for the item from doris_lwjThakn you and we hope you have a great day! What is the difference between this matcha clay mask and the bye bye blackhead mask? How much bha does this matcha clay mask contain? Which is more effective in removing blackheads? The bye bye blackhead or this matcha clay mask? Thank you. Answer : [Re] Inquiry for the item from PHello, SOME BY MI here.
The main difference between these products is that this product is a mask while the other is a facial cleanser with similar function when it comes to cleansing of pores.
Our Super Matcha Clay mask contains 0.01% BHA.
The effectivity of a product may depending on the individual, but pertaining to the fact that we advise this mask to be used 1-2 times a week while the Green Tea Tox Bubble Cleanser can be used as a daily cleanser, the product that is used more frequently may have a faster effect on the skin.
Thank you! Question : [Re] Inquiry for the item from PThank you. How many ppm of bha does the matcha clay mask contain? If I were to use both at the same frequency, which will be more effective in removing blackheads? Thank you. Answer : [Re] Inquiry for the item from P0.01% equals to 100 ppm for this clay mask.
As we have explained to you in the message above, the effectivity of a product may vary depending on the individual based on their current skin condition and skin type, so it is difficult for us to conclude which is better than the other. We hope you understand. Thank you :) Can this be used after BHA exfoliation? Answer : [Re] Inquiry for the item from dreamhwahHello, SOME BY MI here :)
This mask can be used with our products containing BHA. When using with other branded products, we cannot fully guarantee you as BHA may not be the only ingredients used.
Thank you. Hi
The glycerine is derived from animal? Answer : [Re] Inquiry for the item from salehasarifHello, SOME BY MI here :)
The glycerin is based from the plant. Our products have been formulated with mild ingredients only and we use plant based ingredients for our products.
Thank you! Answer : [Re] Inquiry for the item from weeWhat skin type is suitable for the mask ? Answer : [Re] Inquiry for the item from carolineann_moonHello, SOME BY MI here :)
Our Matcha Clay Mask has been formulated with mild ingredients only, making it suitable for all skin types. We recommend this mask to be used twice a week but for sensitive skin, we recommend once a week. Thank you! There are two types in the dropdown as attached. Which is which ? Answer : [Re] Inquiry for the item from kingnicole00Dear buyer, unfortuantely Yook Sung Jae Lenticular card ran out of stock. Please choose Teatree Calming Mask sheet. Thank you! When is expiry date for this pore clean clay mask? Answer : [Re] Inquiry for the item from jaslyn_limOur current product expires in 2023 Aug. Thank you!
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 - SOME BY MI 유자 나이아신 30 데이즈 미라클 브라이트닝 슬리핑 마스크/세럼/마스크팩/토너/젤크림
- Item Q&A
| Hi Some By Mi
love your sunscreen! may i know when you'll replenish sunscreens stock? been waiting for both series but are all out of stock.
thank you. Answer : [Re] Inquiry for the item from ericalogyHello, SOME BY MI here :)
We are sorry to inform you that our sunscreens are currently all sold out.
We are still waiting for the confirmed date from our manufacturer on when they will be available again, but it seems like
there may be a delay due to the difficulty in sourcing the ingredients due to Covid-19.
We ask you to wait for its availability and thank you so much for your interest in our products. Question : [Re] Inquiry for the item from ericalogyunderstand. thank you for your prompt reply. Answer : [Re] Inquiry for the item from ericalogyThank you once again and we hope you have a great day! Hi, what is yuja gel cream good for?
How many ml ? Answer : [Re] Inquiry for the item from winterclover72Hello ^^ Our Yuja Gel Cream is a brightening moisturizer. The volume of this product is 100ml. Hi
When expiry date of the sleeping mask and serum? Thanks Answer : [Re] Inquiry for the item from leesufern_1983Hello, SOME BY MI here 🌿
Thank you for your inquiry.
Our current batch of products are good up to early 2023. Hi somebymi,
I got my sleeping mask.
1) Can I use it every night?
2) What is the right amount?
May I clarify great the option for your yuja mask comes in 10 pieces?
Best regards! Answer : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
We're glad to hear that our Yuja Sleeping Mask has reached you safely!
Our Yuja Sleeping Mask can be used at the last step of your nightly skincare routine every night. There is no specified amount to be applied as it may vary depending on the individual. An adequate amount would be an amount whererin you will be able to cover your whole face avoiding the eyes and lip area.
And for 1 set of Yuja Blemish Care Serum Mask Set (10 sheets), it is currently best to purchase from our Yuja Niacin listing page: https://www.qoo10.sg/item/SOMEBYMI-NEW-YUJA-TONER-GEL-CREAM-ADDED-SOME-BY-MI-YUJA-NIACIN-30-DAYS/661896996
as there is no promotion currently ongoing for our masks.
Thank you and we hope you have a great day!
Hi Seller, would like to know which of your series are meant for acne and oily with a lot of marks & scars left over by acne. I've bought from you last week miracle and red series, but find quite oily for me. Can you please advise? Thanks. Answer : [Re] Inquiry for the item from Leo Newton
Hello, SOME BY MI here :)
As for your main concerns such as acne and acne scars, we recommend our Miracle AHA BHA PHA and Snail Truecica series.
Our Miracle products such as our Miracle serum and cream may feel too heavy on oily skin as they contain plant based oil to help soothe the acne. In this case, you may try replacing the Miracle cream with our Real Cica Soothing gel, which also acts as a soothing+ moisturizing gel which is lighter in texture compared to our creams :)
Question : [Re] Inquiry for the item from Leo NewtonOh, I see. K..Thanks very much for ur advice. Answer : [Re] Inquiry for the item from Leo NewtonIt's always our pleasure! Answer : [Re] Inquiry for the item from teng0206Question : [Re] Inquiry for the item from teng0206Answer : [Re] Inquiry for the item from Justsarah16Answer : [Re] Inquiry for the item from woodstock8dQuestion : [Re] Inquiry for the item from woodstock8dAnswer : [Re] Inquiry for the item from woodstock8dAnswer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jaceottQuestion : [Re] Inquiry for the item from jaceottAnswer : [Re] Inquiry for the item from jaceottQuestion : [Re] Inquiry for the item from jaceottAnswer : [Re] Inquiry for the item from jaceottQuestion : [Re] Inquiry for the item from jaceottShould I use the Yujia Blemish serum before or after the Sleeping Mask? Answer : [Re] Inquiry for the item from MichelleHello, SOME BY MI here :)
We advise you to use the Yuja Serum before applying Yuja Sleeping Mask. Thank you ^^ I have been ordering many many times but I notice lately your price has been going up and up. Any reason . Looks like I have to look for another alternative :( Answer : [Re] Inquiry for the item from jwHello, SOME BY MI here. Please note that the price of our products may change from time to time depending on the promotion rate held by Qoo10 SG as our promotions are planned by the market. Thank you! Answer : [Re] Inquiry for the item from ElaineQuestion : [Re] Inquiry for the item from ElaineAnswer : [Re] Inquiry for the item from ElaineQuestion : [Re] Inquiry for the item from ElaineAnswer : [Re] Inquiry for the item from anusetrightAnswer : [Re] Inquiry for the item from squishyQuestion : [Re] Inquiry for the item from squishyHi seller, can I use the sleeping mask after applying my night skincare together? Then can I use near eyes area? And for the sun screen can I use together with other product skincare? Awaiting for your kindly reply, thanks! Answer : [Re] Inquiry for the item from hen****Dear buyer, our sleeping mask can be used at the very last step of your skincare routine. It can be applied around the eyes, but please make sure that it does not get into your eyes. And yes, our sunscreen can be used with other skincare products as well :) Question : [Re] Inquiry for the item from hen****Thanks Seller for your explanation, now I am waiting to receive my ordered.. 🙂 Answer : [Re] Inquiry for the item from hen****We are glad to hear that the explanation has helped :) Question : [Re] Inquiry for the item from hen****Appreciate if you could update the shipping info so I will know when the items will delivery to me, thanks seller.. Answer : [Re] Inquiry for the item from hen****Your order is still being processed at Qxpress shipping facility in preparation fro shipping. We have been informed that there may be a slight delay in shipping preparation due to decreasing number of flights from Covid-19. Kindly wait for further updates to be made at Qxpress. We hope for your kind understanding :)
Thank you and we hope you have a great day! Question : [Re] Inquiry for the item from hen****Hi seller noted with thanks! Answer : [Re] Inquiry for the item from hen****hello
can your miracle line, yuja line , snail line and galactomyces line be used together? Answer : [Re] Inquiry from teo****Hello, all our skincare line may be used together except for our Miracle and Galactomyces line.
When using these two lines together, it may irritate the skin. Question : [Re] Inquiry from teo****meaning i cannot use this 2 line together but can used it together with the other 2?
Answer : [Re] Inquiry from teo****Miracle + Galactomyces is not advised to be used together, but galactomyces+yuja, galac+snail, miracle+yuja, miracle+snail, snail+yuja can be used together :) Question : [Re] Inquiry from teo****Noted with thanks as i have all your 4 lines of product Answer : [Re] Inquiry from teo****Thank you for your interest in our products! We hope they all fit you well :) Have a great day! Answer : [Re] Inquiry for the item from ric****Answer : [Re] Inquiry for the item from wil****Hello, can the sleeping mask be used after the miracle cream? Thanks Answer : [Re] Inquiry for the item from yin****Yes, YUJA and MIRACLE line can be used together. Thank you! Hi,
Does it cause skin to be photosensitive?
Thank you. Answer : [Re] Inquiry for the item from kok****Our products are formulated with mild ingredients and can be used safely by people with sensitive skin. Please make sure to wear sunscreen during the day after applying our serum and/or gel cream. Thank you! Answer : [Re] Inquiry for the item from gni****A bottle of serum contain how many ml?
How about the gel cream? Answer : [Re] Inquiry for the item from len****Dear buyer, here are the volume of our products:
Yuja serum: 50ml
Yuja gel cleanser: 100ml Answer : [Re] Inquiry for the item from jnb****Question : [Re] Inquiry for the item from jnb****Answer : [Re] Inquiry for the item from jnb****Question : [Re] Inquiry for the item from jnb****Answer : [Re] Inquiry for the item from jnb****HI Seller,
Is the serum in oil or gel texture? Thank you Answer : [Re] Inquiry for the item from s96****Dear buyer, our yuja serum is more of a gel like texture. It is not oily, it rather leaves a moist and light finish. Thank you :) hi. just tried the niacin mask for 1st time. Liked its texture. However, after removing mask, the remaining lotion left on skin is rather sticky. Question: do I need to wash the remaining lotion off with water? or should I leave the stickiness there and applied the serum or sleeping mask right after? Thanks Answer : [Re] Inquiry for the item from 243****Hello, this is SOMEBYMI. There is no need to wash off after removing the mask sheet. Genlty pat the remainings for further absorption. Thank you. Answer : [Re] Inquiry for the item from cwj****Answer : [Re] Inquiry for the item from sea****Hi Seller,
Would like to know how many pieces are there in an order?
Thanks Answer : [Re] Inquiry for the item from suz****Dear buyer, you may change the quantity of items in an order. The number of items in an order depends on the buyer. Please note that the prices of these items are for 1 pc only. Thank you :) Does this product needs to put in fridge?
Can I use this product together with acne toner, snail serum and acne cream? As my skin is pore blocking easily, so I am concern on this issue if I apply too many product. Answer : [Re] Inquiry for the item from yee****Hello, SOMEBYMI here. Our yuja products must be stored at a cool, dry place away from direct sunlight. If you're skin is prone to blocking of pores, we advise you to apply less oily, light textured products. Thank you.
Question : [Re] Inquiry for the item from yee****As per your advice, I better don't use together with other products if I apply this sleeping mask, correct?
This sleeping mask will be oily? Answer : [Re] Inquiry for the item from yee****Our sleeping has has a moist and light finish so its okay. We recommend you to use toner and serum, but skip the acne cream when using the sleeping mask. Thank you :) Question : [Re] Inquiry for the item from yee****Noted and thanks for your advice. Answer : [Re] Inquiry for the item from yee****It's always our pleasure! Does this product needs to put in fridge?
Can I use this product together with acne toner, snail serum and acne cream? As my skin is pore blocking easily, so I am concern on this issue if I apply too many product. Answer : [Re] Inquiry for the item from yee****Hello, SOMEBYMI here. Our yuja products must be stored at a cool, dry place away from direct sunlight. If you're skin is prone to blocking of pores, we advise you to apply less oily, light textured products. Thank you. Dear Seller, may I know the volume of the sleeping mask & serum please. Thanks. Answer : [Re] Inquiry for the item from the****Hello, SOMEBYMI here. The volume for our Yuja Sleeping mask is 60g while for our Yuja serum, it is 50ml. Thank you :) Question : [Re] Inquiry for the item from the****Thank you, I already placed my order for 1 set. Hope it works on getting rid of my dark spots. Answer : [Re] Inquiry for the item from the****Thank you for your purchase, you order will be processed today and will be picked up by the shipping facility tomorrow morning. Thank you! Hi seller, must the mask need to wash away after 20mins? Thanks Answer : [Re] Inquiry for the item from ang****Hello, SOMEBYMI here. You can apply this sleeping mask and go to sleep. Please wash your face with lukewarm water in the morning. Please refer to the product page for more information. Thank you! Question : [Re] Inquiry for the item from ang****Answer : [Re] Inquiry for the item from ang****It's always our pleasure. We hope you have a great day ! Yuja Sleeping Mask at $12.90 is 60ml? Answer : [Re] Inquiry for the item from li.****Hello, SOMEBYMI here. Yes, this price is for 1 ea Yuja Sleeping Mask. Thank you! Hi! Both serum & sleeping mask is it suitable for age 13?
Thank you. Answer : [Re] Inquiry for the item from 238****Hello, SOMEBYMI here. Our products are formulated with mild ingredients and can be used safely even by people with sensitive skin. However during adolescent stage, it may vary depending on the effects of hormones or depending on the individual, so we suggest consulting with your doctor. Dear Seller
I just bought the new Yuja Serum today. So i will get the Yuja Niacin 30 days miracle brightening sleeping mask right? Answer : [Re] Inquiry for the item from seo****Hello.
Thank you for visiting Somebymi.
Yse, YUJA mask miniature,15g will be sent you with this order,
Thanks. Question : [Re] Inquiry for the item from seo****Dear Seller
I see, is a miniature YUJA mask. Thanks for your quick reply.
FYI, I just bought another YUJA mask. You can send together with my previous order. My cart no.129973523 (YUJA serum) and cart no. 129981351 (YUJA mask). Answer : [Re] Inquiry for the item from seo****Yes,
We added 15g of Yuja miniature, 2qty in the box of cart no.129973523 (YUJA serum) . Thanks, When should the serum be used? In the day or night? Answer : [Re] Inquiry for the item from lik****Hello.
For serum ,Please use it in the morning and night. Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Question : [Re] Inquiry for the item from rho****Answer : [Re] Inquiry for the item from rho****Hi
I want to buy the new YUJA BLEMISH SERUM and YUJA sleeping mask but can I use it together with
SNAIL TRUECICA MIRACLE REPAIR SERUM >>SOMEBYMI GALACTO VITAMIN C SERUM after putting the toner on daily basis
After putting the 3 different types of serums, can I put the YUJA sleeping mask Answer : [Re] Inquiry for the item from aud****HEllo.
All 3 kinds of serum is available to use with YUJA sleeping mask. Thanks.
Answer : [Re] Inquiry for the item from rho****Hello.
Hello This is Somebymi.
It is available until 12 months since open to use.
Answer : [Re] Inquiry for the item from 260****Hi, sleeping mask is apply after night vream ? Answer : [Re] Inquiry for the item from hys****Hello.
Sleeping mask is apply after cream or serum . Thanks.
Answer : [Re] Inquiry for the item from vel****Question : [Re] Inquiry for the item from vel****Answer : [Re] Inquiry for the item from vel****Hi
I am very upset and disappointed that you have short ship despite that I have ordered 7 items but received only 2 of the following items :
1) 301608149 V10 TONE-UP CREAM QTY :1
2) 301608150 V10 CLEANSING BAR QTY:1
See attached picture
Missing items are :
1) 301608145 YUJA NIACIN 30 DAYS MIRACLE
BRIGHTENING SLEEPING Mask
QTY :2
2) 301608146 SNAIL TRUECICA MIRACLE REPAIR Serum
QTY :1
3) 301608147 GALACTOMYCES TONER
QTY :1
4) 301608148 GALACTOMYCES SERUM
QTY :1
Please send out the missing items to me.
PS : it is absurd that it was indicated 7 items on the package but only 2 items inside the box. I opened up the box in front of the delivery man as it is impossible that the package is light Answer : [Re] Inquiry for the item from aud****Sorry for the uncomplete delivery issue.
It is cleared that this problem is placed by Qpp10 's system.
Qoo10 system make a limit "order number" qty as 4 for 1 airway bill sticker. For this reason, your order number qty is 6 but it is seperated 4 and 2 as 2 box with one trackng number.
However Qxpress system did not recognise and rest of boxs(4 order# items) you ordered is keep holding in Korea Qxpress center.
That's why you received only 2 order number item.
Please understand and wait little more to resend the rest items again.
Question : [Re] Inquiry for the item from aud****So when can I expect my items? How can I track my other 5 items? Answer : [Re] Inquiry for the item from aud****we will surely send rest of them, 3 items today. you ca also check further shipping status on your personal page. Thanks for your kind understanding.
Question : [Re] Inquiry for the item from aud****Hi
That 3 items are a separate order.. I am referring to my missing 5 item that never reach me at all and you claimed it is Qoo10 system fault :
1) 301608145 YUJA NIACIN 30 DAYS MIRACLE
BRIGHTENING SLEEPING Mask
QTY :2
2) 301608146 SNAIL TRUECICA MIRACLE REPAIR Serum
QTY :1
3) 301608147 GALACTOMYCES TONER
QTY :1
4) 301608148 GALACTOMYCES SERUM
QTY :1
What's the tracking number? Answer : [Re] Inquiry for the item from aud****Dear Customer,
As We mentioned before, those 4 items (301608145 ~301608148 ) are sent today via qxpress. you can see the tracking after 2pm tomorrow. Thanks for your kind understanding ! Answer : [Re] Inquiry for the item from aud****Answer : [Re] Inquiry for the item from reg****Answer : [Re] Inquiry for the item from ker****Answer : [Re] Inquiry for the item from poi****Answer : [Re] Inquiry for the item from poi****Answer : [Re] Inquiry for the item from app****Hello This is Somebymi.
It is available until 30~36months since open to use.
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 - ■ SOMEBYMI ■ 스네일 트루시카 미라클 리페어 토너/세럼/젤클렌저
- Item Q&A
| Hello, I love this snail mucin series as they have made my skin better, but before I continue future purchases, may I know how your company harvests the secretion from snails? Answer : [Re] Inquiry for the item from sherlyn_goh1996Hello, SOME BY MI here :)
We're glad to hear that our Snail Truecica series suit you well!
Snail secretion is collected from snails that are fed with yams as it promote more secretion to be produce. Please do not worry as no snails are harmed in the process :) Question : [Re] Inquiry for the item from sherlyn_goh1996I see, that's good to know, thank you for the information! :) Answer : [Re] Inquiry for the item from sherlyn_goh1996We're glad that this info has helped! Have a great day! Hi Seller, is cleanser suitable for men? Answer : [Re] Inquiry for the item from LinHello, SOME BY MI here 🌿
Our skincare products can be used regardless of the gender :) Answer : [Re] Inquiry for the item from leQuestion : [Re] Inquiry for the item from leAnswer : [Re] Inquiry for the item from leHi Seller,
Please advise for the steps of the skin care.
What's the different between serum and cream? Answer : [Re] Inquiry for the item from Mslaut777Hello, SOME BY MI here :)
Please use the skincare products in this order: lightest to heaviest
toner -> serum -> cream
The texture and the size of the molecule for these products are the main difference. Serum is more of a gel-like, easily absorbed texture which provide the skin with the effect intended to give for that particular range. As for the creams are thicker in texture, sealing and locking in moisture and nutrients. Using of these two products together can work productively and achieve maximized results. Hi seller,
Can I use the serum on the eyes?
Best regards. Answer : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
Yes, the serum can be used on the whole face, including the area around your eyes, but please make sure it does not get inside your eyes. Thank you! Question : [Re] Inquiry for the item from KaiOh wow so snail serum also can use on the eyes area. Thanks! Answer : [Re] Inquiry for the item from KaiThank you and we hope you have a lovely day! Can seller..my son has a lot of pimples on the forehead...some blackheads on the face too. May I know if the snail serum and toner would help him? Is there any good snail facial wash specially for problem skin? Answer : [Re] Inquiry for the item from jox2mgHello, SOME BY MI here :)
For acne prone skin due to excess sebum and clogged pores, we recommend our Miracle products. These products contain ingredients that will help soothe breakouts and remove dead skin cells. And as for blackheads, we recommend our Green Tea Tox Bubble Cleanser as the facial wash :)
Hi seller,
Happy new year.
My skin, after using the Miracle AHA series for 3mths has seen consistent improvement.
Still have occasional hormonal breakouts but my skin is calmer than before.
I like to use my snail series now.
How do I use? I have the cleanser and toner.
But haven’t buy the serum or moisturiser.
What should I buy first?
Serum or moisturiser?
Also I like to continue my miracle AHA series to continue to calm my skin.
How do I work these two products together?
Please advice thank you. Answer : [Re] Inquiry for the item from KaiFor miracle AHA, I like to add on To my facial Cleansing routine.
serum or moisturiser?
Currently I’m using cica and it’s quite good as recommended by somebymi.
It helps to calm my skin for 3 mths and consistently I see that this product suits my sensitive skin with shining t-zone.
What do you recommend now?
Miracle serum or mosituriser? Question : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
Thank you for your inquiry!
If you have a dry skin, we recommend you to go first with the cream/moisturizer. If that is not the case, we recommend our serum to be tried out first :)
Our Snail and Miracle products may be used together. You may choose to combine Snail Truecica and Miracle products in 1 routine. For example, Snail Gel Cleanser -> Miracle toner -> Snail toner -> Snail/Miracle serum -> Snail/Miracle cream. Or you can use them separately: Miracle in the morning and Snail Truecica at night. :)
We hope this information helps you!
Answer : [Re] Inquiry for the item from KaiOk thank you. I purchased snail serum to add into my skin cleansing regime. Question : [Re] Inquiry for the item from KaiYour new order for Snail serum and 2.0 Killing cushion has been confirmed. They will be packed today and pick up from Qxpress is scheduled tomorrow morning.
International shipping usually takes about 7-14 business days, but due to an increase in number of orders and holidays on Jan 1, there may be a delay of few days. We hope for your kind understanding. Thank you and Happy New Year! Answer : [Re] Inquiry for the item from KaiThank you, I can wait as I have been purchasing almost all somebyme series even for hair.
But your team asked me not to buy GALACTOMYCES VITAMIN C SKIN Care first for me skin.
As adviced that it can't be used along with the other skin care series.
My skin has become calmer and may I know when can I useGALACTOMYCES VITAMIN C SKIN Care series? I like to whiten some scars.
Can you share with me how to continue the use of somebyme skincare?
I also have green tea and red tea tree series. 😊 Question : [Re] Inquiry for the item from KaiThere's a deal with free silicon brush. How do I use this clay mask?
Also do u have any serum samples from your skincare series?
Forgot to ask you for some samples in my new order. Answer : [Re] Inquiry for the item from KaiThank you so much for your interest in our products, it mean so much to us! :)
Actually, our Galactomyces products can be used with other SOME BY MI ranges EXCEPT for MIRACLE AHA BHA PHA only. Meaning, it can be used with Snail Truecica, Yuja Niacin, Red Tea Tree, and Super Matcha series.
Since our Galactomyces are brightening products, it is best recommended to be used during the night. If you wish to use it during the day as well, please do not forget to apply sunscreen after!
As for our Super Matcha Clay Mask, it is to be used 1-3 time a week depending on your skin condition. If you have a sensitive skin, once a week will do :) We will be attaching an image on how to use our Clay Mask.
Lastly for samples, we currently have samples sachets for our creams only.. We hope for your understanding. Thank you! Question : [Re] Inquiry for the item from KaiAnswer : [Re] Inquiry for the item from KaiPurchased the matcha clay mask.
Oh ok.
When my skin is more calm, I will purchase
Galactomyces Series. (Brown)
May I suggest somebymi range be coloured labeled? Green series(green tea), Miracle series, Brown, yellow, red.
Cos I need to type so many words 😅 as I bought almost all the series.
Thank you for prompt and useful advices. I appreciate this professionalism. Question : [Re] Inquiry for the item from KaiWe have confirmed your new order 333774462 and we will be carefully packing it today! Qxpress will be picking up your order on the next working morning :)
We'd like to inform you that International shipping via Qxpress usually takes about 7-14 business days. A new Qxpress tracking number will be updated in your shipping status once it is ready for shipping. If ever there seems to be a problem with delivery, please reach out to Qxpress via info@qxpress.sg or +65-6661-9100 with reference to your Qxpress tracking number.
Thank you so much once again for your unconditional interest and support for our products and we will be striving more to meet your expectation! We hope you have a great day ahead! Answer : [Re] Inquiry for the item from KaiQuestion : [Re] Inquiry for the item from KaiAnswer : [Re] Inquiry for the item from KaiHi there,
I had purchased about 4 times this month but I did not receive any cream sample. I like to try the cream as I my skin is now ok with the serum which I purchased. Question : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
We apologize for the late response.
We have arranged a new shipment for our samples to your via Qxpress and this is your new tracking number SG3572842.
It may take about a week or two to get to you ^^
Thank you and we hope you have a great day! Answer : [Re] Inquiry for the item from AHow many ppm of snail secretion does the snail toner contain? Answer : [Re] Inquiry for the item from GHello, SOME BY MI here :)
Our Snail Truecica toner contains 90% of snail mucin. Cleanser suitable for men and women? Does it help on anti aging? Answer : [Re] Inquiry for the item from maggie_leong88Hello, SOME BY MI here :)
Our Snail Truecica products are recommended for skin regeneration and anti-aging. Our products can be used regardless of gender. Answer : [Re] Inquiry for the item from kindai_88Can toner be use for morning and night after cleansing ? Answer : [Re] Inquiry for the item from maggie_leong88Our Snail Truecica toner can be used daily at both morning and night time after cleansing. Hi seller, when is the expiry date for the Snail serum? Answer : [Re] Inquiry for the item from woodstock8dHello, SOME BY MI here :)
Our current batch of products are good up to late 2022 to early 2023
Thank you@ Hello, I have ordered two cleanser but only received one. I have submitted a non-receipt claim yesterday but have accidentally click on item received in the same page today.. so how do I claim from the seller for the unreceived item. Thanks
Attached photo that shows only 1 cleanser (red color package) received. I have also sent you a private message on this too. Answer : [Re] Inquiry for the item from VictoriaHello, SOME BY MI here :)
We apologize for the inconvenience this has caused you.
We have arranged a new delivery for 1 remaining Snail Gel Cleanser via Qxpress and this is your new tracking number: SG3491406
We are truly sorry once again and we hope for your kind understanding. What should i get for red acne scars like the person’s face on your picture? Answer : [Re] Inquiry for the item from butter881Hello, SOME BY MI here :)
Our Snail Truecica products are recommended for acne scars. You can first try the Starter Kit before you use the big (standard) sized products. Can I apply Snail Serum and Yujia serum at eye area? Answer : [Re] Inquiry for the item from MichelleYes, you may apply the serum on areas around the eyes, but please make sure it does not get into the eyes.
Thank you! Due to acne, I have bad skin texture and pigmentation. Should I apply the Yujia serum first or Snail Serum first? Answer : [Re] Inquiry for the item from MichelleHello, SOME BY MI here :)
You can apply the Yuja first, then the Snail serum. Is the Snail Serum or Yujia Blemish Serum more effective to fade acne marks? Answer : [Re] Inquiry for the item from MichelleHello, SOME BY MI here :)
For lightening of pigmentation left from acne, we recommend our Yuja Serum, and to help enhance skin texture from acne scars, we recommend our Snail Serum. Thank you! Answer : [Re] Inquiry for the item from KaiHello, which product from our Snail Truecica would you like to know about? Question : [Re] Inquiry for the item from KaiWhat is the volume of the bottle? 150ml? Answer : [Re] Inquiry for the item from KaiSnail toner - 135ml
Snail serum - 50ml
Snail cream - 60g
Snail gel cleanser - 100ml
thank you! Answer : [Re] Inquiry for the item from kym****Question : [Re] Inquiry for the item from kym****Answer : [Re] Inquiry for the item from kym****Question : [Re] Inquiry for the item from kym****Answer : [Re] Inquiry for the item from kym****Question : [Re] Inquiry for the item from kym****Answer : [Re] Inquiry for the item from kym****Question : [Re] Inquiry for the item from kym****Answer : [Re] Inquiry for the item from kym****Question : [Re] Inquiry for the item from kym****Answer : [Re] Inquiry for the item from kym****Question : [Re] Inquiry for the item from kym****Answer : [Re] Inquiry for the item from kym****Question : [Re] Inquiry for the item from kym****Answer : [Re] Inquiry for the item from kym****Hi Seller,
Can you please advice , what is the best for my acne ? I tried few of your product.
I have skin acne problem for many years. It keep growing everyday. Please advice me your best Serum, Toner, Cleanser and/Or Mosturiser.
Thanks. Answer : [Re] Inquiry for the item from nisalady911Hello, SOME BY MI here. The skincare line for acne prone skin we recommend is our Miracle AHA BHA PHA series. It helps remove dead skin cells that may clog the pores and eventually cause acne. It also helps soothe effect on acne. You can take a look at the product page for more information on the product.
Thank you! Question : [Re] Inquiry for the item from nisalady911Is it the Miracle AHA....the green packing one? Answer : [Re] Inquiry for the item from nisalady911Yes, the green package but not all green items are under the Miracle AHA BHA PHA category. Please refer to the name of each products. Thank you! Hi..does your snail serum helps in whitening the skin..besides lighten the scar? Thanks. Answer : [Re] Inquiry for the item from jox2mgHello, SOME BY MI here :)
Our Snail Truecica series also has brightening and wrinkle improvement effect.
Thank you! Question : [Re] Inquiry for the item from jox2mgHi seller...thanks but what I meant is does the serum also help to brighten up the skin besides lighten the skin tone. So can apply around the crowfeet and under the eyes? Answer : [Re] Inquiry for the item from jox2mgDear buyer, brightening the skin and lightening the skin tone are basically the same thing. You can also apply the serum around the eyes as long as it does not get into your eyes. Thank you! Answer : [Re] Inquiry for the item from Danieltay87Hi seller...I have oily and clogged skin. Do I use twice a day and I apply it apply my toner and before moisturer correct? My 14 years old boy has some acne on his forehead..can he use as well ...hope it is not too harsh on his skin. Pls advise. Thanks. Answer : [Re] Inquiry for the item from jox2mgHello, SOME BY MI here :)
For oily clogged skin and acne prone skin, we recommend our Miracle products instead as they are recommended for removing dead skin cells and sooth acne. Snail Truecica products are for skin that needs regeneration & repair/strengthening on skin barrier.
Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults. However, for teenagers, we recommend you to test the product first on the inner side of the arm for safety since they are in state of unstable hormones. Thank you! Question : [Re] Inquiry for the item from jox2mgI have already bought the snail serum. I am asking about how to apply it. Apply it twice a day, after the toner, before the moisturer, am I right? Thanks. Answer : [Re] Inquiry for the item from jox2mgYes, our Snail Truecica products may be used twice a day at both morning and night time. Yes, the application of serum comes after toner and before moisturizer. Thank you! :) Question : [Re] Inquiry for the item from jox2mgThanks. It supposes to help with the scarring and open pores right? Answer : [Re] Inquiry for the item from jox2mgIs this snail series suitable for sensitive dry skin?
No alcohol & fragrance ?
Does it help in lifting effect since it is considered as anti-ageing series. Answer : [Re] Inquiry for the item from lec****Hello, this is SOME BY MI.
Our Snail Truecica products can be used on all skin types, however, if you have a dry skin and it does not feel like the skin is fully hydrated, you may consider adding another layer of additional moisturizer. Our Snail Truecica series help with repairing, strengthenin of skin barrier and overall skin regeneration. However, skincare products cannot penetrate the skin deep enough to lift sagging skin. We hope this helps! Thank you and we hope you have a great day! Hello. Does the snail serum fade dark spots? Answer : [Re] Inquiry for the item from Sha****Hello :)
Our snail serum may help with enhancing skin texture and acne scars, however, for dark spots and skin pigmentaion, we recommend our Galactomyces serum. Question : [Re] Inquiry for the item from Sha****Ok thanks. For the Tone Up Cream, do you recommend the Vitamin or Rose for oily skin? Which has a better non-smudge effect? Answer : [Re] Inquiry for the item from Sha****We recommend our V10 Tone up Cream :) Question : [Re] Inquiry for the item from Sha****Great. I will place an order. Answer : [Re] Inquiry for the item from Sha****Thank you and we hope you have a great day! Answer : [Re] Inquiry for the item from nic****Answer : [Re] Inquiry for the item from ree****Question : [Re] Inquiry for the item from ree****Answer : [Re] Inquiry for the item from ree****Question : [Re] Inquiry for the item from ree****Answer : [Re] Inquiry for the item from ree****Question : [Re] Inquiry for the item from ree****Answer : [Re] Inquiry for the item from ree****Question : [Re] Inquiry for the item from ree****Answer : [Re] Inquiry for the item from ree****Question : [Re] Inquiry for the item from ree****Answer : [Re] Inquiry for the item from ree****Question : [Re] Inquiry for the item from ree****Answer : [Re] Inquiry for the item from ree****Hi, can u recommend me the range of products for anti-aging for early 40s? Thank you! Answer : [Re] Inquiry for the item from shi****Hello, SOME BY MI here :)
We recommend our Snail Truecica Series for skin regeneration, repairing & strengthening of skin barrier. Hi,
Received my order, and saw niacinamide as one of the too few ingredients for both snail serum and cream. May I please check the following questions?
1) can I know the percentage of niacinamide in both snail serum and snail cream?
2) Can I use acids like 2% BHA and 10% AHA before using snail serum and cream?
3) Can I use products with vitamin C with snail serum and snail cream?
Thanks so much :) Answer : [Re] Inquiry for the item from xia****Question : [Re] Inquiry for the item from xia****Hello, SOME BY MI here :)
Our snail serum and cream contains 2% of niacinamide.
Yes, our snail products can be used with products containing AHA BHA PHA.
Yes, our snail products can be used with other products containing Vitamin C as well :) Answer : [Re] Inquiry for the item from dap****How many ML is toner? Size Answer : [Re] Inquiry for the item from aur****Our snail toner is 135ml :) Answer : [Re] Inquiry for the item from ent****Question : [Re] Inquiry for the item from ent****Answer : [Re] Inquiry for the item from ent****Question : [Re] Inquiry for the item from ent****Answer : [Re] Inquiry for the item from ent****Answer : [Re] Inquiry for the item from lee****Question : [Re] Inquiry for the item from lee****Answer : [Re] Inquiry for the item from lee****Hi just to check can I use the snail toner with other product Answer : [Re] Inquiry for the item from lim****Yes, our snail products may be used with our other skincare lines :) Question : [Re] Inquiry for the item from lim****If I have ice prick scar and combination skin
For this snail.product does it work well . Answer : [Re] Inquiry for the item from lim****Yes, but we recommend toner and serum to be used together for better effects :) Question : [Re] Inquiry for the item from lim****Answer : [Re] Inquiry for the item from lim****Our snail serum is very light in texture compared to other branded serums. It leaves a light and moist finish after application :) Unable to apply coupon 15% for my purchases which is alr over S$25, screenshot as attached. Can know how? Answer : [Re] Inquiry from cry****Dear buyer, it seems that special discounted items are included in your cart. Additional discount coupons cannot be used for items that are already in special discounts. Thank you. Answer : [Re] Inquiry for the item from 007****Question : [Re] Inquiry for the item from 007****Answer : [Re] Inquiry for the item from 007****Answer : [Re] 来自xia****会员的配送咨询。Answer : [Re] Inquiry for the item from 236****Question : [Re] Inquiry for the item from 236****Answer : [Re] Inquiry for the item from 236****Question : [Re] Inquiry for the item from 236****Answer : [Re] Inquiry for the item from 236****Answer : [Re] Inquiry for the item from sea****Please provide me the tracking no for my order 317800897-899. Answer : [Re] Inquiry related delivery from she****Hello, SOME BY MI here.
Your tracking number is SGP157305190. Thank you Answer : [Re] Inquiry for the item from iam****Question : [Re] Inquiry for the item from iam****Answer : [Re] Inquiry for the item from iam****Question : [Re] Inquiry for the item from iam****Answer : [Re] Inquiry for the item from iam****Question : [Re] Inquiry for the item from iam****Answer : [Re] Inquiry for the item from iam****Answer : [Re] Inquiry for the item from gue****Question : [Re] Inquiry for the item from gue****Please advise for dry, irritate and sensitive skin, which line of products is suitable? Thank you. Answer : [Re] Inquiry for the item from dak****For sensitive skin that gets easily irritated, we recommend our Miracle products. Please refer to the product page for more information. Thank you! Hello, steps shown snail cream as moisturiser but description states to use as initial step. Can u please clarify? Thanks much! Answer : [Re] Inquiry for the item from yin****Hello, SOME BY MI here. :) Initial step meaning Cleanser-> Toner-> Serum->Cream. So please use the cream after using serum. Thank you! :) Question : [Re] Inquiry for the item from yin****Answer : [Re] Inquiry for the item from yin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Question : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from jin****Hi what is the diff between green, red and yellow colour?
I have combination and sensitive skin!
T ZONE more oiky! Acne and blemish prone skin...
I hope to find a product that can cure my red mark and some cut down on blemish!
Thanks! Answer : [Re] Inquiry for the item from ru_****For sensitive, combination, acne and oily skin, you can check out our MIRACLE products (green). This product contains ingredients that will help soothe breakouts and remove dead skin cells.
For acne scars, you can check out our SNAIL products (red). This product contains ingredients that will help skin regeneration.
If you are looking for skin pigmentation and brightening products, you can check out our YUJA products (yellow). Not only does it brighten dull and uneven skin tone, but also helps moisturize the skin.
Our products are formulated with mild ingredients and can be used safely by people with sensitive skin.
You may consider using our MIRACLE and YUJA line together.
Please refer to the product page for more information. Thank you! :)
hi sellercan snail serum used during pregnancy. Answer : [Re] Inquiry for the item from daw****Our products are formulated with mild ingredients and can be used safely by people with sensitive skin. The effects on pregnant or breastfeeding women may depend on the individual because of unstable hormones. Please consult with your doctor first. Thank you! :) Answer : [Re] Inquiry for the item from bru****Question : [Re] Inquiry for the item from bru****Answer : [Re] Inquiry for the item from bru****Dear customer, for the moisturizer... Can i use it before applying sunscreen & makeup products? thanks! Answer : [Re] Inquiry for the item from 242****Hello, SOMEBYMI here.
Yes, our snail line products can be used before applying sunscreen and other makeup products :) Hi may I know what is the expiry date for the Snail Cleanser ? I would like to order 6 tubes. Answer : [Re] Inquiry for the item from 211****The expiry date of our current batch of snail cleanser is January 2023. Thank you Question : [Re] Inquiry for the item from 211****Ok thank you, I have just placed the order. Looking forward to receiving them soon. Answer : [Re] Inquiry for the item from 211****Answer : [Re] Inquiry for the item from ima****What’s the step of cleasing ;
1) cleanser
2) then toner
3) then serum
4) repair cream?
For the repair cream do I apply only at night time? Can I just use cleanser and repair cream at night as I’m afraid if follow step 1-4 the face will get oily;
For morning just do the step 1-3? Answer : [Re] Inquiry for the item from oce****The steps in using our snail products is just as you have listed above.
We do recommend all four products to be used for best results, however, if you have oily skin, we do advise you to skip some of the products depending on how oily you feel your skin is :) Hi seller, is this product suitable for rosacea skin? Answer : [Re] Inquiry for the item from jen****Hello, this is SOMEBYMI. Our snail products are formulated with mild ingredients only, making it suitable even for sensitive skin. Our snail products are good for skin regeneration, improving the texture of the skin, however, it is not a treatment for rosacea. For more information on this product, please refer to the product page. Thank you! :) Answer : [Re] Inquiry for the item from pin****Question : [Re] Inquiry for the item from pin****Answer : [Re] Inquiry for the item from Eun****hi can i use the miracle repair serum as moisturizer? after using cleanser and toner.. between serum and repair cream, which is better for teenage with acne problem. Answer : [Re] Inquiry for the item from see****Dear buyer, for teenager with acne problem, we recommend our miracle (green) serum over snail truecica miracle serum :) Question : [Re] Inquiry for the item from see****thanks for your reply, you have yet answer if serum can be used as moisturizer? Answer : [Re] Inquiry for the item from see****Yes, you may use it to moisturize the skin, however, if you have a dry skin, we recommend you to use a cream together with the serum :) Answer : [Re] Inquiry for the item from p-u****Hi seller...I have oily and clogged open pores skin. My outer skin is dry and inner layer is actually oily. Is this product suitable for me? I also have deep scars as I had aches when I was younger. Thanks. Answer : [Re] Inquiry for the item from jox****Hello, this is SOMEBYMI.
For oily and clogged pores, we recommend our miracle toner. This toner helps remove dead skin cells and other remaining impurities that clog the pores. As for acne scars, we recommend our snail serum and cream :) Answer : [Re] Inquiry for the item from Viv****Question : [Re] Inquiry for the item from Viv****Answer : [Re] Inquiry for the item from Viv****Question : [Re] Inquiry for the item from Viv****Answer : [Re] Inquiry for the item from Viv****Question : [Re] Inquiry for the item from Viv****Answer : [Re] Inquiry for the item from Viv****Can I use snail toner together with galactomyes toner? Which to apply first? Answer : [Re] Inquiry for the item from urb****Yes, our snail and galactomyces products may be used together. The order of the toner does not matter actually. If you are using the galactomyces toner during day time, we advise you to apply sunscreen after, since it is a brightening product. Hi.
My 16 year old boy has big angry acne & dislike applying anything on his face. If I can persuade him to apply 1 item, Which item from this range would be Best to reduce his acne + acne scars, please?
Thanks. Answer : [Re] Inquiry for the item from wen****Hello, this is SOMEBYMI. For acne and oily skin, we recommend our Miracle products. We recommend our Miracle toner which is used with a cotton pad to gently wipe the face, soothing acne and removing dead skin cells and other potential factors that cause acne :) Hi, I the toner is how many ml? 135ml? Answer : [Re] Inquiry for the item from roh****Dear buyer, the volum of our snail toner is 135ml. Thank you. Which item should I buy for my 13 old years boy he face have pimple. Answer : [Re] Inquiry for the item from Cho****Hello, SOMEBYMI here. For acne, sensitive, and oily skin, you can check out our Miracle products. This product contains ingredients that will help soothe breakouts and remove dead skin cells. Please refer to the product page for more information. Thank you! Question : [Re] Inquiry for the item from Cho****So is this items but buying toner or serum for the pimple? Answer : [Re] Inquiry for the item from Cho****Yes, for pimples, sensitive and oily skin. Answer : [Re] Inquiry for the item from acc****Question : [Re] Inquiry for the item from acc****Answer : [Re] Inquiry for the item from acc****Question : [Re] Inquiry for the item from acc****Answer : [Re] Inquiry for the item from acc****Hi SOMEBYMI,
Is this snail series suitable for pregnant women? Thank you!! Answer : [Re] Inquiry for the item from lab****
Hello, SOMEBYMI here. Yes, our products are formulated with mild ingredients and can be used safely by people with sensitive skin. The effects on pregnant or breastfeeding mothers may depend on the individual because of unstable hormones. Please consult with your doctor first. Thank you :)
Is this snail range suitable for older skin? Or you have something to recommend? Answer : [Re] Inquiry for the item from urb****Dear buyer, yes our snail series are suitable for older skin as well. Please note that these products are good for skin regeneration. It helps strengthen and repair skin barrier. For more information on the product, please refer to the product page. Thank you! Answer : [Re] Inquiry for the item from cwc****Question : [Re] Inquiry for the item from cwc****Answer : [Re] Inquiry for the item from cwc****Question : [Re] Inquiry for the item from cwc****Answer : [Re] Inquiry for the item from cwc****Hi
1) what's the percentage of snail filtrate in snail serum?
2) what's the ingredients for snail cream?
3) Is it okay to use an ampoule with 10% AHA with the snail line serum and cream (contain niacinamide)?
Thanks :) Answer : [Re] Inquiry for the item from xia****Dear buyer, Our snail serum contains 88% of snail mucus. We're sorry to inform you that we have no knowledge on the ampoule product you're currently using, so we advice you to inquire directly at their company if there are ingredients not to be used with our snail serum and cream. We will attach the full list of ingredients for our products. Thank you for your understanding. Hi, I have acne scars and very sensitive skin type. My face is combination ( t zone oily) I’m currently using doctor product but the scars is fading very slowly would like to try one of ur products that can help me to clear my scars. Is the serum suitable for my face and problem ? Thank you Answer : [Re] Inquiry for the item from qiw****Hello, SOMEBYMI here. Yes, our snail products are good for skin regeneration and acne scars. It also helps strengthen and repair skin barriers. Please refer to the product page for more information. Thank you! Answer : [Re] Inquiry for the item from gem****Question : [Re] Inquiry for the item from gem****Answer : [Re] Inquiry for the item from gem****Answer : [Re] Inquiry for the item from 246****What is the purpose of the repair cream?
Just bought the three items for my son to use. Does he still need to use the repair cream? Answer : [Re] Inquiry for the item from ann****The cream is not necessary, but it will be helpful for dry skin types. Thank you :) Answer : [Re] Inquiry for the item from cat****Question : [Re] Inquiry for the item from cat****Answer : [Re] Inquiry for the item from cat****Hi, I tried to use the 10% coupon with min. Spend AUD0 here, however it doesn't work. Does this item meet the coupon conditions? I assume that this is a skin care, which meets the condition. Looking forward to your reply. Answer : [Re] Inquiry for the item from put****May we know the list of items that you have placed in your cart before trying to use the 10% off voucher? Thank you :)
Question : [Re] Inquiry for the item from put****I was planning to purchase the snail truecica serum Answer : [Re] Inquiry for the item from put****We'd like to inform you that our Snail serum is already in promotion, so additional use of the 10% coupon cannot be applied to this item. Thank you for your kind understanding. Question : [Re] Inquiry for the item from put****Okay. Thank you for the confirmation. Answer : [Re] Inquiry for the item from put****It's always our pleasure. Thank you and have a great day! Hi I'm using snail serum, why does it look foamy if there is moisture on my face? Did my serum go bad? Answer : [Re] Inquiry for the item from whi****Hello, SOMEBYMI here. Our products are formulated with natural ingredients. There may be instances where our toners and serums may form a little foams since they do not contain a chemical that prevents skincare products from foaming. Please be rest assured that it is not a defect on the product. Thank you :) Answer : [Re] Inquiry for the item from joe****Question : [Re] Inquiry for the item from joe****Answer : [Re] Inquiry for the item from joe****Question : [Re] Inquiry for the item from joe****Answer : [Re] Inquiry for the item from joe****Question : [Re] Inquiry for the item from joe****Answer : [Re] Inquiry for the item from joe****Hi. I'm using the Snail Truecica series (cleaner, toner & serum). I have been using it for 8 days now.
I do not have any acne issues. I do have pimples pop out but very rarely. I started using this product cos I have rather dry skin & slight blemishes from previous pimples.
A few qns here:
1) I have noticed that there are more pimples (small sized) popping out after using. Does this mean, this product is not suitable for me? Or is this a normal process of "repairing" my skin?
2) Also, how do I know how much of the product if enough to use on my skin.
Eg, how much of the toner & serum should I be using. Is there a certain feeling on my skin I should look out for to find out the right amount?
3) After applying the toner & serum, my face feels moisturised. However, can I apply my regular talc powder/foundation after that or must I wait until it is completely dried up?
Please advice. Thank you. Answer : [Re] Inquiry for the item from 234****Hello, SOMEBYMI here. We'd like to thank you for using SOMEBYMI. We'd like to inform you that side effects of a product vary depending on the individual, so it's difficult for use to jump to a conclusion that this product is not suitable for your skin.
For the amount of product to be used, we recommend 1 pump for both our toner and serum. We advice you to apply other makeup such as foundation after the product has absorbed into the skin, leaving a hydrated but not wet finish. Thank you! Hi, My skin is not 100% acne skin , but i have pimple marks and dark spots ? which one I should use and is this product will help to lighten the marks and dark spots ? Answer : [Re] Inquiry for the item from hsu****For skin pigmentation and brightening uneven skin tone, you can check out our Galactomyces products. This product contains ingredients that will help moisturize the skin while brightening it. Please refer to the product page for more information. Thank you! Answer : [Re] Inquiry for the item from kso****Answer : [Re] Inquiry for the item from bib****Question : [Re] Inquiry for the item from bib****Answer : [Re] Inquiry for the item from bib****Answer : [Re] Inquiry for the item from arc****I am referring to the snail truecica Answer : [Re] Inquiry for the item from Vin****Hello, SOMEBYMI here. This product can be applied at both day and night time. Thank you!
Should I apply just in the morning or day and night ? Answer : [Re] Inquiry for the item from Vin****Hello, SOMEBYMI here. This product can be applied at both day and night time. Thank you! How to put the t toner and the serum , is apply toner first after face dry
already then apply serum ??? Answer : [Re] Inquiry for the item from dav****Hello, toner must be applied first, let it be absorbed into the skin and then apply the serum. Thank you. Hi, I would like to get the snail toner and miracle toner for oily acne skin with acne scars. Do I use the 2 toner together? Thanks Answer : [Re] Inquiry for the item from dob****Hi, thank you for using our product and services. You may use snail line and Miracle line product together without problems, however, we recommend you use one toner steadily to remove one skin problem first and try out other serum later separately if you want to enjoy other effect rather than using two different type of toners together. Though this way, you can see the product effect clearly and get better result we assume. Hope this helps. Have a good day!
Question : [Re] Inquiry for the item from dob****Hi, in that case, which is the toner to get for oily acne prone skin?
Can u also advise which product to get for dehydrated skin with pigmentation? Thanks. Answer : [Re] Inquiry for the item from dob****For acne and oily skin, you can check out our Miracle toner. As for dehydrated skin with pigmentation, you can check out our Galactomyces products. Please refer to the product page of each items for more information. Thank you! Answer : [Re] Inquiry for the item from hai****Hi seller,
Is this product suitable for teenager aged between 14 to 16 ? Answer : [Re] Inquiry for the item from kor****Our products are formulated with mild ingredients and can be used safely from teenagers to adults. However, please note that results may vary for teenagers since they are in a state of unstable hormones. Thank you and have a great day! Hi I have oily skin and ance which cleanser can I use Answer : [Re] Inquiry for the item from Ire****You can check out our bubble cleanser or Miracle cleansing bar for oily skin. Please refere to the product page for more information. Thank you! Hello, I want to use it for my back, full of acne scars. Can I use it on my back instead? Answer : [Re] Inquiry for the item from cin****Hello, SOMEBYMI here. Yes, you may use our snail products on the back, however please note that the product may be consumed very quickly. Please refer to the product page for more information. Thank you! Dear Sellers,
May I know Snail Serum can use for back side pigmentation scar.
Thank you Answer : [Re] Inquiry for the item from kim****Hello, SOMEBYMI here. Our snail products are good for skin pigmenation and dark spots. It may be used on other body parts aside from the face, however please be noted that using the product on the back may consume the product a lot faster. Please refer to the product page for more information. Thank you! I have pigmentation problems and dark spots. What will be most suitable? Answer : [Re] Inquiry for the item from tge****Hello, SOMEBYMI here. For skin pigmentation problems, you can check out our Galactomyces products. Please refer to the product page for more information. Thank you! When will gel cleanser be restock ? Answer : [Re] Inquiry for the item from fai****Hello.
Snail Gel cleanser will be restocked on 11/6 and shipped after 11/7.
Please refer.
Thanks for visiting somebymi.
Have a great day. Question : [Re] Inquiry for the item from fai****Can you include it in the list first as pre order ? Answer : [Re] Inquiry for the item from fai****You can currently place an order for the snail gel cleanser. Thank you! Question : [Re] Inquiry for the item from fai****Answer : [Re] Inquiry for the item from fai****Your order has been confirmed. Please be noted that this order will be sent to the shipper on Nov 7. Thank you for choosing SOMEBYMI we hope you have a great day!
Answer : [Re] Inquiry for the item from jon****What is the difference between toner & serum? The advertisement only show toner description but the order have toner, serum & cleanser but no description. Please explain about ingredient difference. Thanks. Answer : [Re] Inquiry for the item from fb_****Hello, SOMEBYMI here. Basically if you compare a toner and serum, you'll see the difference in consistency. Toner tends to be more waterlike as for the serum it is a highly concentrated liquid type skin nutrition product. Thank you! Hello.
May I know can I see the picture of snail gel cleanser? I never see it in here.. only snail toner and serum Answer : [Re] Inquiry for the item from gca****Hello, SOMEBYMI here. We do not have any snail gel cleanser.. we only have snail toner and serum. Thank you! :) Answer : [Re] Inquiry for the item from Ire****Hello, SOMEBYMI here. The expiry date of our current batch of Snail Serum is Oct 2022. Thank you :) 100 authenic from where how Long can receive Answer : [Re] Inquiry for the item from Ire****Hello, SOMEBYMI here. We sell and ship out authentic SOMEBYMI products directly from our headquarters in Korea. International shipping usually takes about 7 to 11 working days. However, we'd like to inform you that it may take longer depending on the local courier in your area. Thank you!
Hi
Can I use the SNAIL TRUECICA MIRACLE REPAIR SERUM together with SOMEBYMI GALACTO VITAMIN C SERUM after toner? Answer : [Re] Inquiry for the item from aud****Hello.
Please recommend to use in oreder : Toner >> SNAIL TRUECICA MIRACLE REPAIR SERUM >>SOMEBYMI GALACTO VITAMIN C SERUM . Please refer . Thanks. Question : [Re] Inquiry for the item from aud****Hi
Thanks for replying .. I saw your new item NEW YUJA BLEMISH SERUM and want to buy but can I use it together with SNAIL TRUECICA MIRACLE REPAIR SERUM >>SOMEBYMI GALACTO VITAMIN C SERUM everyday Answer : [Re] Inquiry for the item from aud****Hi
Thanks for replying .. I saw your new item NEW YUJA BLEMISH SERUM and want to buy but can I use it together with SNAIL TRUECICA MIRACLE REPAIR SERUM >>SOMEBYMI GALACTO VITAMIN C SERUM everyday Question : [Re] Inquiry for the item from aud****Hello.
It's available to use YUJA Serum with Snail serum at the same time.
Fyi, do not need to YUJA serum and Galacto serum together because both serum are vitamin serum. Thanks. Answer : [Re] Inquiry for the item from ken****Question : [Re] Inquiry for the item from ken****Answer : [Re] Inquiry for the item from ken****
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 - SOME BY MI 미라클 라인 2종 세트/미라클토너/미라클세럼/미라클크림/미라클클렌징바/리미티드에디션
- Item Q&A
| Answer : [Re] Inquiry for the item from shirley75_eeAnswer : [Re] Inquiry for the item from lam****Answer : [Re] Inquiry for the item from Hoo****Answer : [Re] Inquiry for the item from 261****Question : [Re] Inquiry for the item from 261****Answer : [Re] Inquiry for the item from 261****Hi are the products suitable for men and for the serum do we use it everyday after toner? Also can be applied on the whole face? Whats the size for the toner and cream? Answer : [Re] Inquiry for the item from mua****Hi..
Toner 150ml, cream 60g Answer : [Re] Inquiry for the item from MIS****Question : [Re] Inquiry for the item from MIS****Answer : [Re] Inquiry for the item from MIS****Question : [Re] Inquiry for the item from MIS****Answer : [Re] Inquiry for the item from MIS****Question : [Re] Inquiry for the item from MIS****hello,what is the 1+1 promotion? when i buy the 1 set i will get another 1 set fo free is it? thanks Answer : [Re] Inquiry for the item from boa****Hi. If you select 1 + 1 items, 2 items will be shipped.
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 - ■ SOMEBYMI ■ 커버 쿠션 (3TYPE)
- Item Q&A
| Hi I’m using the killing foundation but it doesn’t stay long on my skin. It melted.
Any suggestion? Answer : [Re] Inquiry for the item from KaiHello ^^
If your currently in a hot/humid envrionment, the foundation may fade/melt due to sweat and production of sebum. We recommend for a finish with a loose powder or a make up fixer would be better for a longer stay :) Question : [Re] Inquiry for the item from KaiYes it is very humid in Singapore! Ok will take your advice with thanks!
Is somebymi going to release loose powder?
I like somebymi and is slowly benefitting my beauty regime as bought all the facial series and hair series. Answer : [Re] Inquiry for the item from KaiWe currently have no confirmation on releasing a loose powder as we focus more on skincare than on makeup series. We will let you know if ever we do have plans! :D Hi, do you sell refills for the bb cushions? Answer : [Re] Inquiry for the item from what_a_nerdHello, SOME BY MI here :)
Sorry but we do not have refills for our cushions. Hi, I'm oily skin, which item I should take? Covers or killing? Answer : [Re] Inquiry for the item from Jes****Both our cushions have strong coverage and can be used for all skin types. For stronger coverage, we recommend our Coverst cushion, but if you have a sensitive skin, we recommend our Killing Cover 2.0. Hi do u still hv somebymi maxiglam Answer : [Re] Inquiry for the item from goh****Unfortunately, we no longer sell Maxi glam. Thank you!
Answer : [Re] Inquiry for the item from lov****Answer : [Re] Inquiry for the item from yee****Question : [Re] Inquiry for the item from yee****Answer : [Re] Inquiry for the item from yee****Answer : [Re] Inquiry for the item from 239****I bought coverest 21, with good coverage and light weight. But it is quite wet on my face after apply, even after 10-20 mins. Why is it so wet? I did not use a lot. What is the difference between coverest, maxglam and killing? Thanks Answer : [Re] Inquiry for the item from cha****Hello, SOMEBYMI here. We recommend our Coverst for people who want good coverage, Killing cover 2.0 for people who have sensitive skin, and Maxi Glam for people who want a moist finish after applying the product. Please do note that our cusion products are formulated to be moist so that it does not dry out. Thank you! Hi there when will your killing sheer cover queen be restock again? Answer : [Re] Inquiry for the item from fel****Hello, SOMEBYMI here. We're sorry to inform you that we cannot give you a definite answer to this question because we have no definite plans yet for this product. We hope you understand. Thank you and have a good day! :) Answer : [Re] Inquiry for the item from aud****Answer : [Re] Inquiry for the item from kar****Do you have stock for killing cushion shade 23? Answer : [Re] Inquiry for the item from xan****Sorry. It is discosntinued. Thank you for visiting Somebymi.. Hi, Is this a foundation ?
Do I still require loose powder after using this ?
Thank u. Answer : [Re] Inquiry for the item from 210****Thank you for visiting Somebymi..
What does "foundation " mean? Tone up cream? or Cushion ? Question : [Re] Inquiry for the item from 210****Do we need to use loose powder after using cover cushion ? Answer : [Re] Inquiry for the item from 210****It's up to you. If you want to use loose powder, It's no problem.Thanks Hi Seller,
May i check what is the manufacture & expiry date of 23_Coverst?
Kindly advise, thanks! Answer : [Re] Inquiry for the item from viv****Thank you for visiting Somebymi..
manufacture : 한국 화장품
Expiry date : It depens on products but Now on sale items, untill 2022. Thanks. Hi seller, what's the expiry date for 21 Coverst original? Answer : [Re] Inquiry for the item from ant****Hello.
This item is producted recent in recent and It is available until 30`36months since open to use. Answer : [Re] Inquiry for the item from car****Do I have to use a primer before and a setting spray after using any of this cushions? Is it recommended? Answer : [Re] Inquiry for the item from Mik****Hello. This is Somebymi. Sorry for the late response.
Using a primer before and a setting spray after using any of this cushions is fine. Thanks. Answer : [Re] Inquiry for the item from foo****What’s the difference of coverst, maxi glam and killing? Answer : [Re] Inquiry for the item from joa****Hello. This is Somebymi. Sorry for the late response.
coverst : specialised Superior coverage
killing : add Skin soothing function on Coverst cushion
Maxiglam : natural shimmering effect with coverst cushion.
THanks
Question : [Re] Inquiry for the item from joa****Noted. I have ordered coverst. Do I get to choose the case design? Answer : [Re] Inquiry for the item from joa****If you want to choose , you can choose thru "Type" bar and select. How to add remark on my shape no. 23 which I wanted? Answer : [Re] Inquiry for the item from ahu****My shade number is no. 23 Question : [Re] Inquiry for the item from ahu****Hello. This is Somebymi. Sorry for the late response.
Would you want to buy cushion 2.0, #23 ? If yes, it is discontinued unfortunately. Hi the original and character case is the same? Answer : [Re] Inquiry for the item from gen****what i mean is the inside is exactly the same right? the difference is just the cover? Question : [Re] Inquiry for the item from gen****Hello. This is Somebymi. Sorry for the late response.
Yes, those are same affect but different cover case.
Thanks for your interest. Hi seller, can restock MaxiGlam in shade 21 please? Answer : [Re] Inquiry for the item from ant****Hello,This is Somebymi. Sorry for the late response.
Unfortunately, MaxiGlam in shade 21 is discontinued anymore.
We are preparing new cushion item now and it will shown thru Qoo10.Sg soon. Thanks for your interest. Hi seller, do you have stock for maxiglam #21? Thks. Answer : [Re] Inquiry for the item from ccn****Hello.This is Somebymi. Sorry for the late response.
Now, Maxiglam #21 is discontinued. Sorry but we are preparing New cushio item istead of Maxiglam and it will shown soon . Thanks. Hi when will 22 Coverst and 22 MaxiGlam be restocked? What’s the expiry for 23 Killing? Which cushion provides the best coverage for pores and redness? Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****Question : [Re] Inquiry for the item from Jea****Answer : [Re] Inquiry for the item from Jea****
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 - ■ SOME BY MI ■ 레드 티트리 시카소사이드 솔루션 세럼 / 토너 / 크림
- Item Q&A
| Answer : [Re] Inquiry for the item from eliseweeAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanHi my son have seriously acne problem, can u recommend? Thks Answer : [Re] Inquiry for the item from Sweetpiglet81Hello, SOME BY MI here :)
We usually recommend our MIracle AHA BHA PHA series for acne prone skin, but for people with acne and hypersensitive skin, we recommend our Red Tea Tree Series.
Thank you! Hi, can I have the ingredients list in english for the red teatree toner? Answer : [Re] Inquiry for the item from han****We have attached the full ingredient list. Thank you :) Hi
May I know what is the difference between the snail serum and tea tree serum? Answer : [Re] Inquiry for the item from 243****Our snail series are for skin regeneration, repairing and strengthening skin barriers. It is recommended for acne scars and skin that needs enhancement on skin texture.
As for our Red Tea Tree Serum, this product helps hypersensitive skin that easily gets irritated :) Question : [Re] Inquiry for the item from 243****Thank you for your reply.
My skin condition has acne scars and at the same time due to hot weather, my face tend to get red patches, uneven skin tone. Which product is more suitable for me? Do I need to purchase both? Actually I have bought both products. Can use both at the same time? Answer : [Re] Inquiry for the item from 243****Both our red tea tree series snail truecica series may be used together :)
You can use our Red Tea Tree in the morning or day time while use the snail line at night. hello
for your red teatree line , can i use it together with any of your line as i have all your lines?
please advice.
thank you. Answer : [Re] Inquiry for the item from teo****Yes, our Red Tea Tree series can be used with any other SOME BY MI skincare line :) Question : [Re] Inquiry for the item from teo****Thank you , hust to confirm can use with miracle and galactomyces lines too? Answer : [Re] Inquiry for the item from teo****Dear buyer, we do not advise for our Miracle series to be used with our Galactomyces series. Our Miracle products contain AHA BHA PHA which are exfoliating agents, and when it is used with products containing high content of Pure Vitamin C, it could irritate the skin. Hi may I know the difference between this and somebymi 30 days miracle serumml? Thanks Answer : [Re] Inquiry for the item from xia****Hello, this is SOME BY MI.
Our Miracle products has been formulated mild ingredients making it safe to be used even for senstive skin types. However, we have received some feedback that it doesn't seem to fit the skin that does not match with AHA BHA PHA (since BHA is an exfoliating agent).
We have created a new series that could be used for hypersensitive skin. Red Tea Tree helps soothe and calm the skin.
Please note that both our miracle serum and red tea tree serum are both 50ml in volume :)
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![🔥NEVER BEFORE CRAZY PRICE🔥 [SOME BY MI] CICA PEPTIDE ANTI HAIR LOSS DERMA SCALP SHAMPOO / TREATMENT](https://gd.image-gmkt.com/li/040/919/1565919040.g_260-w-st_g.jpg) - 🔥NEVER BEFORE CRAZY PRICE🔥 [SOME BY MI] CICA PEPTIDE ANTI HAIR LOSS DERMA SCALP SHAMPOO / TREATMENT
- Item Q&A
| Answer : [Re] Inquiry for the item from MkSureItsYummyOkayQuestion : [Re] Inquiry for the item from MkSureItsYummyOkayAnswer : [Re] Inquiry for the item from MkSureItsYummyOkayQuestion : [Re] Inquiry for the item from MkSureItsYummyOkayAnswer : [Re] Inquiry for the item from MkSureItsYummyOkayQuestion : [Re] Inquiry for the item from MkSureItsYummyOkayAnswer : [Re] Inquiry for the item from blueQuestion : [Re] Inquiry for the item from blueAnswer : [Re] Inquiry for the item from blueAnswer : [Re] Inquiry for the item from hellopeliganQuestion : [Re] Inquiry for the item from hellopeliganAnswer : [Re] Inquiry for the item from hellopeliganDerma scalp treatment - do you apply this on the scalp or hair ends.? Answer : [Re] Inquiry for the item from hellopeliganDear buyer, we have attached an image on how to use our Cica Peptide Treatment. This product can be applied on both scalp and hair. Thank you! Hi the hair tonic prevents hair loss, but does it promote hair growth? Answer : [Re] Inquiry for the item from Sharon_goonHello, SOME BY MI here :)
Unfortunately, we have not tested it for hair growth as this product is intended to reduce hair loss. Thank you. Answer : [Re] Inquiry for the item from JacQuestion : [Re] Inquiry for the item from JacAnswer : [Re] Inquiry for the item from JacAnswer : [Re] Inquiry for the item from blueQuestion : [Re] Inquiry for the item from blueAnswer : [Re] Inquiry for the item from blueQuestion : [Re] Inquiry for the item from blueAnswer : [Re] Inquiry for the item from NOOBQuestion : [Re] Inquiry for the item from NOOBAnswer : [Re] Inquiry for the item from NOOB
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 - SOME BY MI 슈퍼 말차 포어 타이트닝 토너
- Item Q&A
| Hi, can this toner be used with snail or miracle toner? If so, what is the recommended sequence? Matcha first or other toner first? Thanks. Answer : [Re] Inquiry for the item from kaitlynnHello, SOME BY MI here :)
Yes, our Super Matcha toner can be used with our Snail Truecica and Miracle AHA BHA PHA products. If you have a dry skin we recommend you to apply Super Matcha first, then. the Snail/Miracle toner. If you have an oily skin, we recommend vice versa.
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 - ■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 트루시카 클리어 패드
- Item Q&A
| Answer : [Re] Inquiry for the item from AllykQuestion : [Re] Inquiry for the item from AllykAnswer : [Re] Inquiry for the item from AllykQuestion : [Re] Inquiry for the item from AllykAnswer : [Re] Inquiry for the item from AllykQuestion : [Re] Inquiry for the item from AllykAnswer : [Re] Inquiry for the item from AllykQuestion : [Re] Inquiry for the item from AllykAnswer : [Re] Inquiry for the item from AllykOnce opened, the pads have to be used up within how long? ie. expiry once opened Answer : [Re] Inquiry for the item from ysu****We recommend the products to be used within 6 months after opening :) 1) Recommend to use how many times per week?
2) What is the order to use this product ie: soap~pad~moisturizer? Still need to use the toner?
3) Please provide more details on using this product or please have the youtube video for this.
Thanks Answer : [Re] Inquiry for the item from ysu****Hello, SOMEBYMI here :)
We'd like to inform you that this product may be used daily after cleansing your face. You can either use it for wiping off remaining impurities after washing your face, or use it as a mask pack for calming care.
The order would be cleanser -> pad -> toner (optional) -> moisturizer.
We have attached an image on how to use this product. You can also check our instagram page for a video on how to use this product: https://www.instagram.com/p/B8QV44QBIGx/?igshid=1ndr7qhu4lr9u
Thank you! :) Hi does this have the same effect as the miracle toner? Answer : [Re] Inquiry for the item from bry****Dear buyer, our miracle clear pad has similar effect as our miracle toner, however, we recommend our pad for millet acne while we recommend miracle toner for inflammatory acne :) Question : [Re] Inquiry for the item from bry****Answer : [Re] Inquiry for the item from bry****Hi. This product is suitable for which type of skin? Answer : [Re] Inquiry for the item from tul****Dear buyer, our miracle pad is suitable for oily skin with acne. It is used after cleansing the face, to remove the remaining impurities on the skin, which may cause more acne overtime.
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![💄TODAY ONLY $5.99💄 [SOME BY MI] BEST MAKEUP ITEM COLLECTION / LIP / BB CUSHION / EYESHADOW](https://gd.image-gmkt.com/li/738/214/1406214738.g_260-w-st_g.jpg) - 💄TODAY ONLY $5.99💄 [SOME BY MI] BEST MAKEUP ITEM COLLECTION / LIP / BB CUSHION / EYESHADOW
- Item Q&A
| Hi happy new year.
I am looking for a good coverage without shine.
I tend to shine on the forehead and nose.
My cheeks are sensitive and after using your brand facial and toner and moisturiser after 3 months, my skin starts to heal. Still have hormonal Break outs and due to wearing mask, but your brand facial products calm my skin.
So I am now looking for a foundation which may suit me.
Any recommendation?
Best regards. Answer : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
We're glad to hear that our products have helped with your skin!
If you have a sensitive skin that is still prone to breakouts from wearing of masks, we recommend our Killing Cover 2.0 cushion as this product has been formulated to be able to be used on sensitive skin. Question : [Re] Inquiry for the item from KaiCan you guide me the use of your products from wash to applying?
I use miracle aha and snail products.
Is the step okay for morning regime?
Snail facial wash. Miracle Toner. Real cica 92%. . Snail serum. Apply killing cover 2.0 cushion?
How about removing make up? Answer : [Re] Inquiry for the item from KaiWe recommend you to apply the real cica soothing gel after applying the Snail Truecica serum.
So the sequence will be: Snail Gel Cleanser, Miracle Toner, Snail Serum, Real Cica Soothing Gel, then makeup (2.0 cushion)
You can use light makeup with the Snail Gel Cleanser alone, but if you have any waterproof or resistant makeup on, we recommend you to use the makeup remove for it first, then cleanse with the gel cleanser. Question : [Re] Inquiry for the item from KaiAnswer : [Re] Inquiry for the item from KaiThank you and it's our pleasure! Question : [Re] Inquiry for the item from KaiHi there my feedback after using the makeup.
It melted after an hour. Any way to make it a little more lasting?
I only padded one layer. Added loose powder. Answer : [Re] Inquiry for the item from KaiHello, SOME BY MI here :)
Thank you for your interest in our products and we're glad to hear that our products have helped with your sensitive skin! :D
If you have sensitive skin with breakouts from wearing masks, we recommend our 2.0 cushion (the green one) as it contains 320,000ppm of tea tree water that helps soothe easily irritated sensitive skin :) Answer : [Re] Inquiry for the item from linglinglynQuestion : [Re] Inquiry for the item from linglinglynAnswer : [Re] Inquiry for the item from linglinglynAnswer : [Re] Inquiry for the item from leena_ramlyHi do.u.hv somebymi maxi glam no. 23? Answer : [Re] Inquiry for the item from goh****Unfortunately, we no longer sell Maxi glam #23. Thank you! Question : [Re] Inquiry for the item from goh****Do u hv any other brand good.recommendation with hood coverage like somebymi maxiglam? Answer : [Re] Inquiry for the item from goh****You may consider using our 'Killing Cover Moisture Cushion 2.0 as an alternative. It's updated version of previous cushion cover. Thank you! Question : [Re] Inquiry for the item from goh****Whixh one? Actually I m really confise. Do u thk u can send me a photo of it? Answer : [Re] Inquiry for the item from goh****Question : [Re] Inquiry for the item from goh****Answer : [Re] Inquiry for the item from goh****Ok tqvm. I ordered one each to try which is btr. Question : [Re] Inquiry for the item from goh****That's great! We hope you find the suitable one. Thank you! :) Answer : [Re] Inquiry for the item from goh****Hi seller,
Which one have good coverage for pigmentation as well as sensitive skin?
Both have good coverage, I would like to try out.
Thanks! Answer : [Re] Inquiry for the item from alg****Dear buyer, both of our cushion products have good coverage, but for sensitive skin, we would like to recommend you our 2.0 (green) cushion :) Question : [Re] Inquiry for the item from alg****Dear seller,
I bought from both to try out 😁😁
Ordered done already. Answer : [Re] Inquiry for the item from alg****Thank you for your purchase! We will process your order as soon as possible. We hope you have a great day!
Answer : [Re] Inquiry for the item from acc****Question : [Re] Inquiry for the item from acc****Answer : [Re] Inquiry for the item from acc****Question : [Re] Inquiry for the item from acc****Answer : [Re] Inquiry for the item from acc****Question : [Re] Inquiry for the item from acc****Answer : [Re] Inquiry for the item from acc****Question : [Re] Inquiry for the item from acc****Answer : [Re] Inquiry for the item from acc****Do u sell refill for the killing moisture cushion? Bought 2 pcs earlier Answer : [Re] Inquiry for the item from sow****Dear buyer, we're sorry to inform you that we do not have refills for our cushion products. Thank you for your understanding. What is the expiry date for killing cover moisture cushion? Answer : [Re] Inquiry for the item from lis****For our current batch of killing cover cushion, the expiry date is Oct 2022. Thank you :) Any stock for lipstick whispering grapefruit or pinky pink? Answer : [Re] Inquiry for the item from lih****Dear buyer, sorry but our whispering grapefruit and pink pool is out of stock. Thank you. Hi,
What’s the manufacturing date of the lipstick Brick brown? Answer : [Re] Inquiry for the item from RPT****Hello, SOMEBYMI here. The expiry date of our Brick brown lipstik is November 2020. When is expiry dates for cheeky apple ? Answer : [Re] Inquiry for the item from fai****Hello, the expiry date of our current batch of cheeky apple is November 2020. Thank you!
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![💝CHRISTMAS GIFT IDEAS💝 [SOME BY MI] BESTSELLER SPECIAL KIT COLLECTION / MIRACLE SKIN CARE / SNAIL](https://gd.image-gmkt.com/li/719/590/1626590719.g_260-w-st_g.jpg) - 💝CHRISTMAS GIFT IDEAS💝 [SOME BY MI] BESTSELLER SPECIAL KIT COLLECTION / MIRACLE SKIN CARE / SNAIL
- Item Q&A
| Hi Seller,
My teenager girl who is 13 year old has lots of acnes/pimples, do you think your Miracle AC SOS kit is suitable for her? Kindly advise. thanks Answer : [Re] Inquiry from zaneHello, SOME BY MI here :)
Our Miracle Products are recommended for acne prone skin caused by excess sebum and clogged pores. These products contain ingredients that will help soothe breakouts and remove dead skin cells. However, if you have acne due to sensitive skin, we recommend our Red Tea Tree products instead.
Red Tea tree provides more powerful calming care, frees you from worrying about irritation and help calm hypersensitive skin. Highly concentrated Cicassoside (Madecassoside), extracted from Centella asiatica helps calm sensitive skin from irritants. Low pH formula is combined with PHA to gently exfoliate dead skin cells And help improve healthy skin balance. Please refer to the product page for more information. Thank you! Question : [Re] Inquiry from zaneThank you very much for your kind advice. Answer : [Re] Inquiry from zaneThank you for your interest in our products and it's our pleasure! Question : [Re] Inquiry from zaneMay I know whether your Miracle Acne Foam can be used together with the red tea tree toner, serum and cream. BTW, do you have starter kit for your red tea tree products? Answer : [Re] Inquiry from zaneYes, our Miracle Acne Foam Cleanser can also be used with our Red Tea Tree series. Unfortunately, we do not have a Starter Kit for our Red Tea Tree series.. Answer : [Re] Inquiry for the item from TrishaAnswer : [Re] Inquiry for the item from luvann37Question : [Re] Inquiry for the item from luvann37Answer : [Re] Inquiry for the item from luvann37Answer : [Re] Inquiry for the item from linglinglynAnswer : [Re] Inquiry for the item from OliveQuestion : [Re] Inquiry for the item from OliveAnswer : [Re] Inquiry for the item from OliveHi seller,
I bought quite many products from you.
I would like to confirm which series is good for hydrating?
I'm inner skin very dry and outer skin is oily.
Kindly suggest. Thanks 😘☺️😊
Thanks
Rdgs angel Answer : [Re] Inquiry for the item from algohskyHello, SOME BY MI here :)
We recommend our Yuja series as its function is to brighten the skin while moisturizing it. For the skin to be deeply hydrated to the inner (dry) layer, we advise you to gently tap the skin when applying skin care products and wait for it to be fully absorbed into your skin before moving on to the next step. We also recommend you our Yuja sleeping mask as it is to be applied before going to sleep, and you will find you skin well-hydrated in the morning :)
Thank you! Hi, which series is ethanol & paraben free? Thanks Answer : [Re] Inquiry for the item from dap****Hello, SOME BY MI here :)
Our skincare products are formulated with mild ingredients, free from ethanol and paraben. Thank you! :) Answer : [Re] Inquiry related delivery from 263****Question : [Re] Inquiry related delivery from 263****Answer : [Re] Inquiry related delivery from 263****Question : [Re] Inquiry related delivery from 263****Do you can ship now international like here in France? Answer : [Re] Inquiry related delivery from jem****Dear buyer, orders to France will most likely be forwarded to Korea Post EMS by Qxpress. We have just checked at Korea Post that EMS to France is currently on going, but there may be a delay in shipping so it may take about a month for it to get to you. Answer : [Re] Inquiry for the item from kow****Question : [Re] Inquiry for the item from kow****Answer : [Re] Inquiry for the item from kow****Question : [Re] Inquiry for the item from kow****Answer : [Re] Inquiry for the item from kow****Question : [Re] Inquiry for the item from kow****Answer : [Re] Inquiry for the item from kow****Question : [Re] Inquiry for the item from kow****Answer : [Re] Inquiry for the item from kow****Question : [Re] Inquiry for the item from kow****Answer : [Re] Inquiry for the item from kow****Question : [Re] Inquiry for the item from kow****Hi which is more suitable for acne scarring repair Answer : [Re] Inquiry for the item from ree****Dear buyer, for acne scars, we recommend our Snail Truecica series :) Question : [Re] Inquiry for the item from ree****Answer : [Re] Inquiry for the item from ree****Both are for acne scars and skin regeneration. I having oil/dry skin. Should be combination skin type. Which one will you recommend? Answer : [Re] Inquiry for the item from pii****Do you have any other skin concerns? For example, acne, brightenining, or acne scars.. Hi,
I have oily and dull skin so which set is suitable for me? Thanks in advance. Answer : [Re] Inquiry for the item from chr****For brightening dull skin, we recommend our Yuja products. Our Yuja products are very light in texture, recommeded for oily skin types as well :) Which one should I use? Snail or Yuja? I have blemishes, need pore care Answer : [Re] Inquiry for the item from ali****For pore care and enhancement on skin texture, we recommend our snail serum :) Hi around how long with the shipping time? Answer : [Re] 来自xia****会员的配送咨询。Please note that International shipping usually takes about 7 to 14 BUSINESS days, excluding weekends. However, we have received information from Qxpress that there may be a delay in the shipping preparation due to decreased number of International flights from the Corona outbreak. Thank you :) Answer : [Re] Inquiry for the item from arc****Answer : [Re] Inquiry for the item from arc****Hi, is ur product suit secondary student ? Which one better for teenager having acne problems? Thks Answer : [Re] Inquiry for the item from koo****Our products are formulated with mild ingredients only, making it safe for use from teenagers to adults :)
For acne, sensitive, and oily skin, you can check out our Miracle products. This product contains ingredients that will help soothe breakouts and remove dead skin cells. Please refer to the product page for more information. Thank you! Hi Seller, may I know the expiry dates for snail kit and miracle SOS kit? Answer : [Re] Inquiry for the item from yux****Dear buyer, the expiry date for our current batch of snail starter kit and miracle SOS kit is January 2023.
Answer : [Re] Inquiry for the item from ann****Hi seller,
I have purchased masks more than$30 . Can I also get this product for free?
I wanted to get 2 set. Kindly advise ASAP Answer : [Re] Inquiry related delivery from alg****Good day, this is SOMEBYMI. We're sorry to inform you that this product is sold separately. We hope for your kind understanding. Thank you. Hi seller, if oily skin with a lot of acne scars, would you recommend snail or ac sos series?
Thank you. Answer : [Re] Inquiry for the item from yux****If you have acne scars, we recommend our snail products :) Answer : [Re] Inquiry for the item from ley****
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 - ■ SOMEBYMI ■ 시카 펩타이드 안티 헤어로스 더마 스칼프 샴푸
- Item Q&A
| Answer : [Re] Inquiry for the item from Trisha
|
 - SOME BY MI 브랜드 박스
- Item Q&A
| Hi, I have been using bye bye blackheads for 2 months now and my blackheads seems to be getting worse. My T zone is getting darker then before. Please advice what I can do... thank you. I have been using bye bye blackhead as a mask 2-3 times a week. Answer : [Re] Inquiry for the item from leowcharmaineHello, SOME BY MI here :)
We're sorry to hear about this. By any chance, do you have a photo of before and after using our products. If a product does not fit an individual,, the results would have appeared within a few days of use. However, in your case, you have used it for 2 months. Do you have other skincare products you've been using with our Green Tea Tox Cleanser? I read you wrote brand box at $48 but why wen I click to order still at $60? Answer : [Re] Inquiry for the item from ngleeyin73Hello, SOME BY Mi here :)
We apologize for the confusion. The price of $48 was applicable for the promotion that was on going early this year. But the since the promotion has ended, this price is no longer applicable. We have already made the changes in the product page. We are truly sorry again for the misunderstanding. I read you wrote brand box at $48 but why wen I click to order still at $60? Answer : [Re] Inquiry for the item from ngleeyin73Hello, SOME BY Mi here :)
We apologize for the confusion. The price of $48 was applicable for the promotion that was on going early this year. But the since the promotion has ended, this price is no longer applicable. We have already made the changes in the product page. We are truly sorry again for the misunderstanding. I have dry skin, oily t-zone, milia seeds breakout, a few big itchy and painful acnes before and during menstruation and take some time to recover and by the time acnes recover, menstruation.
Make up will melt and does not stay well.
Which set is good for me? Answer : [Re] Inquiry for the item from KaiMy skin condition now while having menstruation Question : [Re] Inquiry for the item from KaiAnswer : [Re] Inquiry for the item from KaiCurrently I’m
Using byebye blackheads and byebye blemish Question : [Re] Inquiry for the item from KaiDear buyer, if you have a few acne spots rise everytime you're on your menstruation, we recommend our Miracle Spot All Kill Cream which can be applied direclty on the acne spot (on the spot only) to help it soothe and prevent it from further inflamation. Please take a look at the product and refer to the product page for more information. Thank you! Answer : [Re] Inquiry for the item from KaiHow about toner and moisturiser? Any recommendation? Question : [Re] Inquiry for the item from KaiWe would recommend our Miracle AHA BHA PHA series for acne prone skin, however, if you have a sensitive skin, we would recommend Red Tea Tree Series instead. Answer : [Re] Inquiry for the item from leowcharmaineHi why didn't I get the 10% when I try to apply it. Kindly get back to me as I want to get this promo Answer : [Re] Inquiry for the item from sinar0711Hello, this is SOME BY MI.
We have been informed by Qoo10 who manages our promotions that discount coupons cannot be applied to products that are already under promotions. Thank you. Question : [Re] Inquiry for the item from sinar0711Answer : [Re] Inquiry for the item from sinar0711Thank you for your understanding. Everything of the 4 series in the box? Is it sample size? Answer : [Re] Inquiry for the item from strawberryjolinHello, SOME BY MI here :)
The items in our Brand Box are the standard sized products.
Thank you!
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 - ■ SOMEBYMI ■ SINGLES DAY EVENT
- Item Q&A
| I ordered extra 10 pieces of masks but is not included?
I only received the promo items of few mask & a mini jar !
Awaiting for your explanation on this urgent matter
Appreciate your prompt reply Thank you Answer : [Re] Inquiry for the item from irene_tan_168Hello, this is SOME BY MI here.
We sincerely apologize for the inconvenience this has caused you. We have arranged a new shipment for your missing set of Diamond Brightening Mask via Qxpress and this is your new tracking number: SG3523875. It may take another week or so to get to you.
We are truly sorry once again, and we thank you for your kind understanding.
Thank you. Answer : [Re] Inquiry for the item from marvinyang27Question : [Re] Inquiry for the item from marvinyang27Answer : [Re] Inquiry for the item from marvinyang27$1 start now or on 11th Nov? Answer : [Re] Inquiry for the item from psiewchoo$1 Deal will be available on 11.11
Thank you! Dear somebymi store
I have received my parcel
But the price for $20 is
Yuja sleeping pack mini 1pcs
Diamond mask 1box or 1pcs
Tea tree mask 1box or 1pcs
Hyaluron mask 1box or 1pcs
Because i check the price should be 1box.. i try to add on 1box only $7
But i paid $20 only received 3pcs mask n 1mini yuja sleeping pack
1pcs its too expensive for me because i take 5set and i paid $100
Please advice me how to do
Please give me a reasonable price
Because i purchase many thing from your store
Below i attach some picture
Thank you and regards
Eka sanita Answer : [Re] Inquiry for the item from ice****Hello, SOMEBYMI here. We apologize for the misunderstanding. We have sent you the right amount of products.The price of $20 is for a set of 1pc 15g yuja sleeping mask, 1pc red mask, 1pc blue mask, and 1pc green mask. For you to receive 1 box of masks, you'll have to add $7 worth of add ons. Meaning a total of 13 pcs masks and 1pc yuja sleeping mask will cost $27, not $20.
We are sorry there is nothing we can do about the price of the product for our online purchases, since the costs are fixed.
If you wish to continue buying our products in bulk, we advice you to leave an wholesale inquiry at miracle@somebymi.com. We hope for your kind understanding.
Thank you and have a great day :)
There is no $1.. its still $9... i log in at 2359 n till now refresh many times... time is 0049 now... Answer : [Re] Inquiry for the item from can****Hello, SOMEBYMI here. It is currently at Time Sale Price $1. Please check it out! Question : [Re] Inquiry for the item from can****Yes i saw.. but ur courier fee also increased so i decided to pass since it feels abit dishonest.. I hve in my trolley the toner (i bought last week want to buy 1 more to keep) n this "$1" set.. and i want to try the sunblock too.
Ill keep a lookout for your honest n real discount.. Answer : [Re] Inquiry for the item from can****We'd like to apologize if you have felt that way. We are hoping to see you again next time in our next promos. Thank you and have a great day! how to select for $1? the price still showing $9. very misleading.. Answer : [Re] Inquiry for the item from JHT****Hello, SOMEBYMI here. It is currently at Time Sale Price of $1. Kindly check it out! :) Hi this price of $9 is for 1 pc? Thks Answer : [Re] Inquiry for the item from lov****$1 is the price of the 4 items. (1pc 15g Yuja sleeping mask + 3pcs of facial mask items). Please note that this price is exclusive to only 300 orders. Please refer to the product page for more details. Thank you! Dear Seller,
For 11.11 Singles day event, which product are you selling for $1? Answer : [Re] Inquiry for the item from yan****Hello, SOMEBYMI here. For our 11.11 event, the included are 15g yuja mask, 1pc tea tree mask, 1pc hyaluron mask, and 1pc diamond mask. Please note that the items are limited. Thank you and have a great day! :)
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 - SOME BY MI 아하/바하/파하 30데이즈 미라클 아크네 클리어폼
- Item Q&A
| Hi
Can the cleaner use to remove make up? Answer : [Re] Inquiry for the item from veruntanHello, SOME BY MI here :)
As shown in our product page, it help be used to cleanse off light makeup. However, for a heavier makeup with use of eyeliner, mascara, especially waterproof makeup items, please use the make up remover first for thorough cleansing. Thank you! hi, whats the size of this cleansing foam? cant tell from the pic if its 100ml or more or less. thanks Answer : [Re] Inquiry for the item from 237****Hello, SOMEBYMI here. Then content of this products is 100ml. Thank you :) My skin is acne, oily, pore blocking & sensitive. Do this Series of products will be suitable for me？ Answer : [Re] Inquiry for the item from yee****Hello.
Miracle line series ( Toner, Serum, Cream, Foam) is good for acne ,oily and sensitive skin.
Bye Bye Blackhead 30 Days Bubble Cleanser is working for Closing of pores, removing black and white head.
Please refer to purchase. Thanks
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![★SPECIAL BUNDLE OF 3★ [SOME BY MI] BRIGHTENING SET / GALACTOMYCES TONER / SERUM / YUJA SLEEPING MASK](https://gd.image-gmkt.com/li/173/771/1388771173.g_260-w-st_g.jpg) - ★SPECIAL BUNDLE OF 3★ [SOME BY MI] BRIGHTENING SET / GALACTOMYCES TONER / SERUM / YUJA SLEEPING MASK
- Item Q&A
| Answer : [Re] Inquiry for the item from snow_decQuestion : [Re] Inquiry for the item from snow_decAnswer : [Re] Inquiry for the item from snow_decQuestion : [Re] Inquiry for the item from snow_decAnswer : [Re] Inquiry for the item from snow_decAnswer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry for the item from jnbh63Question : [Re] Inquiry for the item from jnbh63Answer : [Re] Inquiry from Pan****Question : [Re] Inquiry from Pan****Answer : [Re] Inquiry from Pan****Question : [Re] Inquiry from Pan****Answer : [Re] Inquiry from Pan****Answer : [Re] Inquiry related delivery from Jwi****Question : [Re] Inquiry related delivery from Jwi****Answer : [Re] Inquiry related delivery from Jwi****Answer : [Re] Inquiry from Him****Hi seller, I bought toner and serum glow plus yuja sleeping mask, how to use it? I heard cannot combine galactomyces with niamicide of yuja. I still use my miracle toner now
Can I use glow toner n serum in the morning and miracle toner n yuha sleeping mask at night, I still have some pimples but black acne scar all over my skin, thank you Answer : [Re] Inquiry for the item from veb****Hello.
If you want to use galactomyces and miracle toner , recommend to use separately in the morung and night.
Also, when use YUJA sleeping mask in the night , please refer to use in order: Toner > Serum >Cream > YUJA sleeping mask.
Hope you feel satisfied enough:)
Have a good day !!!
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![🌟2 DAYS ONLY🌟 [SOME BY MI] GLOW LUMINOUS AMPOULE MASK 10PCS [TEA TREE / HYALURON / DIAMOND_3types](https://gd.image-gmkt.com/li/971/150/1404150971.g_260-w-st_g.jpg) - 🌟2 DAYS ONLY🌟 [SOME BY MI] GLOW LUMINOUS AMPOULE MASK 10PCS [TEA TREE / HYALURON / DIAMOND_3types
- Item Q&A
| Answer : [Re] Inquiry for the item from von$8.88 for 10 pieces of mask is it ? Answer : [Re] Inquiry for the item from kingnicole00Yes, this listing is for 10 pcs Hi what mask would u recommend for skin with acne scar? Thanks Answer : [Re] Inquiry for the item from RainbowAlso, what are the differences between red brightening mask and yellow yuzu mask? Thanks Question : [Re] Inquiry for the item from RainbowHello, SOME BY MI here :)
For skin with spots and acne scars, we recommend our Yuja Blemish Care Serum Mask.
The difference between the Red Brightening and Yuja Blemish Care Mask is that the Red Brightening Mask helps brighten the overall skin tone and achieve a glowing skin as it contains diamond powder and pearl extract.
While our Yuja Blemish Care Serum Mask contains Yuja extract which helps lighten blemish and moisturize the skin.
Kindly refer to the product page for more information on our products. Thank you! ^^ Answer : [Re] Inquiry for the item from RainbowCan I pls know whether there is a $7 promotion coming soon? Thanks :) Question : [Re] Inquiry for the item from RainbowHello, SOME BY MI here :)
We do know that Super Sale will be held starting from Aug 26,
kindly stay updated for the promotions :)
Thank you! ^^ Isit safe for pregnant lady to use? Answer : [Re] Inquiry for the item from cut****Hello, SOME BY MI here :)
Our products are formulated with mild ingredients and can be used during pregnancy and breastfeeding stage. The effects on pregnant or breastfeeding mothers may depend on the individual because of unstable hormones. Please consult with your doctor first. Thank you :) Answer : [Re] Inquiry for the item from lec****Question : [Re] Inquiry for the item from lec****Answer : [Re] Inquiry for the item from lec****Question : [Re] Inquiry for the item from lec****Answer : [Re] Inquiry for the item from lec****Question : [Re] Inquiry for the item from lec****Answer : [Re] Inquiry for the item from lec****I had realised that everytime when i apply my moisturizer AFTER the mask, there are many white residue appearing on my face. Normally when i apply other masks , i won’t have such problems & never seen any white residue appeared. Only when i apply this mask then will have white particles or residue. Pls advise. Answer : [Re] Inquiry for the item from lec****Hello, this is SOME BY MI. Thank you for your inquiry.
Can you tell us which of the 4 types of mask you are having trouble with? We would like to know which moisturizing product you are currently using.
A photo of the white particle/residue will do us a great help in assisting you regarding this matter :) Question : [Re] Inquiry for the item from lec****I bought 2 types , Hyaluron & diamond brightening masks. Both i applied my moisturizer ( US brand ) after the masks will have such residues appearing ( attached photo ) Answer : [Re] Inquiry for the item from lec****Alot of white residues/particles kept appearing & messed up my hairlines as all stucked there & also dropped on the floor all over whenever i applied the mask on with my moisturizer. Moisturizer is a must after my masks every night. Its the basic steps taken for facial routine Question : [Re] Inquiry for the item from lec****Alot of white residues/particles kept appearing & messed up my hairlines as all stucked there & also dropped on the floor all over whenever i applied the mask on with my moisturizer. Moisturizer is a must after my masks every night. Its the basic steps taken for facial routine Answer : [Re] Inquiry for the item from lec****Thank you for the images for reference. This helped us alot.
Unlike other mask sheets, our mask products contain ampoule that amounts to 1 whole bottle, which serves as a source of high nutrition for the skin.
The amount of nutrient the skin can take in may vary depending on the individual. When other skincare products/cosmetics are applied on the skin wherein nutrients are not fully absorbed into the skin, it may cause the applied skincare product to lump up with the left over ampoule from the mask.
To prevent this from happening, we recommend you to have the left over ampoule be fully absorbed into your skin by gently patting. Or you can rinse off the excess ampoule with lukewarm water, and apply your moisturizer :)
We hope this information helps! Question : [Re] Inquiry for the item from lec****Before i apply my moisturizer, i will make sure that the mask ampoule serum is completely absorbed into my skin then i apply the moisturizer. Ampoules are highly concentrated & smallest molecules for absorption by the skin. But it seems like these ampoules from your masks is only on the skin surface, thus causing white residues/particles appearing & accumulating once the moisturizer is applied. My frown lines was seen obviously after all residues came off. & only these masks ( among my other different brands of masks ) had such problems Answer : [Re] Inquiry for the item from lec****Please try making sure the ampoule is absorbed into the skin. The capability of the individual's skin to absorb the nutrient may vary from person to person. If there is an excess ampoule left on the surface of your skin, we recommend it to be rinsed off with lukewarm water.
Please let us know if the results are still the same even after following the instructions we've suggested.
Thank you. Question : [Re] Inquiry for the item from lec****Ok i will try again tonight & make 💯 sure that ampoules fully absorbed into my skin before i apply any moisturizer. Update u again . Thanks Answer : [Re] Inquiry for the item from lec****Im actually quite curious, if i were to rinse off after apply your mask to remove the so call “excess ampoule” , the skin absorbing the serum will not get affected? As the layer on the surface had been washed off. :/ Question : [Re] Inquiry for the item from lec****Im actually quite curious, if i were to rinse off after apply your mask to remove the so call “excess ampoule” , the skin absorbing the serum will not get affected? As the layer on the surface had been washed off. :/ Answer : [Re] Inquiry for the item from lec****It would not be a problem to rinse off the left over ampoule on the surface of the skin since the needed amount of ampoules would have been soaked into the skin while wearing the mask for the recommended period of time of 10-20 mintues :) Question : [Re] Inquiry for the item from lec****This was taken when the ampoules had fully absorbed into my skin. But when i apply my moisturizer, white/transparent residues still appear. Seems like even completely absorbed, still will cause residue. From the photo shows that my face is dry after the mask. Answer : [Re] Inquiry for the item from lec****Dear buyer, do you by any chance have another moisturizer/cream that you can compare with that particular cream you're currently using? Question : [Re] Inquiry for the item from lec****Iv still left with 3/4 of my moisturizer. & i have been using the same brand for about a year. But i never encountered any residues left behind when i applied other brands of masks. Iv many different types of masks & ONLY this having this issue :| Answer : [Re] Inquiry for the item from lec****Dear buyer, this is also the first time we've encountered this problem with our customers regarding our mask products. Question : [Re] Inquiry for the item from lec****So means i have to change my moisturizer to suit ur mask? As the ampoules doesn’t run well with the moisturizer Answer : [Re] Inquiry for the item from lec****& yesterday i tried the other method u suggest to me by washing off the excess ampoules from my face after applying your mask, but i realised my skin became dry when ampoules washed off. Question : [Re] Inquiry for the item from lec****May we know if there is still some residues forming after rinsing off and applying the cream? Answer : [Re] Inquiry for the item from lec****I i tried wash off a little but will still have residue forming, 2nd day i rinsed off thoroughly, no residues occurred after applying moisturizer. But my skin felt dried after that. :/ Question : [Re] Inquiry for the item from lec****These was seen after washing off a little Answer : [Re] Inquiry for the item from lec****These was seen after washing off a little Question : [Re] Inquiry for the item from lec****Answer : [Re] Inquiry for the item from lec****Dear buyer, thank you for the photo.
If this is the case, we recommend you not to rinse off the ampoule from the mask, aside from the residues formed, is there other problems? Question : [Re] Inquiry for the item from lec****Nop. Only the white gluey textured residues forming. But if I don’t wash off , the residues will accur alot when i applied my moisturizer & when massage in , even more residues formed :( Answer : [Re] Inquiry for the item from lec****Do u have samples of your moisturizer cream or face cream send for me to try? As i would want to know & prove if its my own moisturizer’s problem. Question : [Re] Inquiry for the item from lec****Hi will u be able to help in sending some of your moisturizer samples for dry skin? So i can try & use together with your ampoules mask to see if il encounter the same problem using your moisturizer too Answer : [Re] Inquiry for the item from lec****Hello, SOME BY MI here.
Dear buyer, we can only ship through Qxpress once we receive a new order to ship. By any chance if you are planning to place a new order, can you inform us the order number as soon as the order is placed? We will have to manually add the cream sample to the shipping label before the order is processed directly at the packing warehouse. Thank you for your understanding. Question : [Re] Inquiry for the item from lec****Ok noted. No choice ... il have to skip my moisturizer for time being when im applying your masks. Gosh, I had bought 5 packs at 1 shot for my very first purchase from you. > < Answer : [Re] Inquiry for the item from lec****Thank you for your understanding. Answer : [Re] Inquiry for the item from tan****Hi, can I check if there is free shipping over $30? My cart shows over $30 for all the products, yet there’s still shipping charges. Do advise ok. Thanks u! :) Answer : [Re] Inquiry related delivery from mis****Hello, SOME BY MI here :)
We'd like to inform you that unfortunately, free shipping cannot be applied on carts that has items with high promotion rates such as our masks and Miracle series. Answer : [Re] Inquiry for the item from han****Answer : [Re] Inquiry for the item from kor****10 days step 1-green,2-blue,3-red means use consecutive 10 days of green each colour? Answer : [Re] Inquiry for the item from fan****Hello, SOME BY MI here.
Our Masks can be used daily.
Yes, you can alternate the type of mask for each day. Thank you :) Answer : [Re] Inquiry related delivery from ali****Question : [Re] Inquiry related delivery from ali****Do we use the tea tree mask every day Answer : [Re] Inquiry for the item from lim****It is safe for daily use :)
It is up to the user on how frequent this product will be used. Answer : [Re] Inquiry for the item from Sta****Question : [Re] Inquiry for the item from Sta****Answer : [Re] Inquiry for the item from Sta****Question : [Re] Inquiry for the item from Sta****Answer : [Re] Inquiry for the item from Sta****Answer : [Re] Inquiry for the item from mar****Question : [Re] Inquiry for the item from mar****Answer : [Re] Inquiry for the item from mar****Question : [Re] Inquiry for the item from mar****Answer : [Re] Inquiry for the item from mar****Hi seller,
Greetings!! I have been ordered many time with you. This round you have shipped shortage of one box each for blue mask and red mask.
Order no. 318036071 & Order no. 318036072
Attached the picture for kind reference. Kindly refund since there are shortage of blue and red mask each.
Thank you.
Regards angel Answer : [Re] Inquiry related cancel and refund from alg****Hello, SOME BY Mi here. We apologize for the incomplete package. We have accepted your refund request for non-receipt claim. Your payment for these two items will be returned to you in a few days. We are truly sorry once again, we thank you for your kind understanding.
Answer : [Re] Inquiry for the item from lec****Question : [Re] Inquiry for the item from lec****Hi, i've purchased more than 30 dollars but why there is still a shipping charge?
Thank you. Answer : [Re] Inquiry related delivery from che****Dear buyer, it seems that you have purchased our promotions items. We'd like to inform you that free shipping does not apply to discounted items. Thank you. Question : [Re] Inquiry related delivery from che****Answer : [Re] Inquiry related delivery from che****Thank you and have a great day! Yuja mask is 1 pc or 10 pc for the price $6.99 Answer : [Re] Inquiry for the item from yew****Dear buyer, this product is 1 set of masks (10 sheets) Hi, regarding the shipping, if I order today, roughly when will I receive the items? Answer : [Re] Inquiry related delivery from nig****Dear buyer, when you place an order by 3PM, we will be packing the order on that day. When an order is placed after 3PM we will be packing the order on the next day. Thank you:) Answer : [Re] Inquiry for the item from aur****Dear buyer, this product page is for 1box (10 pcs) :) Hi seller,
Will you be offering $6.99 for one box again?
I would like to buy more. Wish to get more discount current market is low.
Thanks!! 😊😊
Best regards
Angel Answer : [Re] Inquiry for the item from alg****Dear buyer, we're sorry to inform you that we currently have not received information on when the $6.99 deal will be available again. Please stay updated for more discounts in the near future! :) Thank you :) Answer : [Re] Inquiry related delivery from shi****Question : [Re] Inquiry related delivery from shi****Answer : [Re] Inquiry related delivery from shi****Hi, may I know th the expiry for tea tree, moisturizing and brightening masks? Thanks :) Answer : [Re] Inquiry for the item from xia****Hello, SOMEBYMI here. Our masks are good up to August - November 2022. Thank you :) Order numbers: 310621500, 310621501, 310621502, 310621503, 310621504.
I ordered 5 boxes of masks (2 green, 3 blue) BUT received only 1 box (blue) today. The shipping label indicated as 5 but only 1 box is inside the small carton box (see attached picture). All 5 boxes tagged under 1 shipping label (see photo). Please check what has happened to the other 4 boxes. For your immediate attention please. Thank you. Answer : [Re] Inquiry for the item from ahb****Hello, this is SOMEBYMI. We apologize for the inconvenience this has caused you. We have been noticed that you'd like for us to send you the remaining 4 items, but just a while ago, you have requested for a cancel. We could like to confirm with you if you still want the items or just the refunds. We are truly sorry once again, we will be waiting for your response. Thank you. Question : [Re] Inquiry for the item from ahb****Hi, please send the missing 4 boxes. They are all meant as Christmas gifts. Thank you.
p/s: I've also attached a video of the package just in case you need it. Answer : [Re] Inquiry for the item from ahb****Hi do i need to wash away after letting the mask absorb inti my skin? Answer : [Re] Inquiry for the item from Jen****Hello, SOMEBYMI here. It is not necessary to wash the remaining essence on the face. Please refer to the image attached for information on the usage of this product. Thank you! Hi seller,
Kindly check my order is SINGLE DAY EVENT DAY and ADD 10pcs Tea Tree Calming but only received 2pcs Tea Tree Calming 1pc Diamond brightening 1pc Hyaluron Moisturizing.
Total amount paid $16.00 Answer : [Re] Inquiry for the item from sau****Addition photo for your reference thanks Question : [Re] Inquiry for the item from sau****Hello, SOMEBYMI here. First of all we'd like to apologize for the inconvenience we have caused you. Thank you for sending us the photo as reference. As to comply with the manuals, we'd like to request a photo of the box and the shipping label attached on it. While waiting for your response, we shall check with our warehouse as well. We will be waiting for your response. Thank you. Hi Seller
May i know how to buy this product?
I am from malaysia Answer : [Re] Inquiry for the item from Jud****Hello, SOMEBYMI here. To buy our products, please sign in to Qoo10, order the product that you want from our store, fill in your address in Malaysia as the shipping address. Thank you :) Question : [Re] Inquiry for the item from Jud****Actually i already buy some item you have,,
But this item i cant buy because only for singapore no have malaysia Answer : [Re] Inquiry for the item from Jud****Cant ship to malaysia only singapore Question : [Re] Inquiry for the item from Jud****Thank you thank you i know already Answer : [Re] Inquiry for the item from Jud****Hello.
We are checking with Qoo 10 center for you. Will reply you soon. Please wait little more :) and will get back. Thanks. Question : [Re] Inquiry for the item from Jud****Hi Seller I try to pay my order but can't processed because only selected country Singapore,,Malaysia isn't allowed it Answer : [Re] Inquiry for the item from Jud****Hi Seller I try to pay my order but can't processed because only selected country Singapore,,Malaysia isn't allowed it Question : [Re] Inquiry for the item from Jud****Hello, SOMEBYMI here. There is a drop down for the designated countries. You can find Malaysia here. Please try once again. Thank you! Hi Seller😊
May i know how to buy this product?
I from Malaysia
Thank you Answer : [Re] Inquiry for the item from Jud****Hello, SOMEBYMI here. To buy our products, please sign in to Qoo10, order the product that you want from our store, fill in your address in Malaysia as the shipping address. Thank you :) Hi, is $6.99 the price for 1 box of face mask? And inside each box, there are 10 pieces of face masks? Answer : [Re] Inquiry for the item from Tri****Hello.
THis item has 10 pces of mask in a box for $6.99. THanks.
Question : [Re] Inquiry for the item from Tri****Answer : [Re] Inquiry for the item from Tri****Have a good time with Somebymi !!! Hi May i know how many mask for rm21.26? Answer : [Re] Inquiry for the item from Jud****Hello. This is Somebymi.
for rm21.26 ? What does it mean? (Sorry I do not understanding now...) Question : [Re] Inquiry for the item from Jud****I mean 1pc of mask for rm21.26? Answer : [Re] Inquiry for the item from Jud****Hello.
We do not understand what rm21.26 means still now. However, if it is a kind of ingredients, this mask sheet does not have any percent. If any inquity, Please leave a message. Thanks.
Mayb i have the full ingredient list for hyaluron mask? Thanks Answer : [Re] Inquiry for the item from Zjl****Hello. This is Somebymi.
Please visit product page of "SOMEBYMI ■ GLOW LUMINOUS AMPOULE MASK 10PCS [TEA TREE / HYALURON / DIAMOND_3types]" and refer to description/ ingredient on that page. THanks. Answer : [Re] Inquiry for the item from 007****Question : [Re] Inquiry for the item from 007****Answer : [Re] Inquiry for the item from 007****Answer : [Re] Inquiry for the item from nat****Question : [Re] Inquiry for the item from nat****Answer : [Re] Inquiry for the item from nat****Hi is the price for 10 mask? Answer : [Re] Inquiry for the item from deb****
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 - ■ SOMEBYMI ■ PERFECT CLEAR HAIR REMOVAL CREAM
- Item Q&A
| Answer : [Re] Inquiry for the item from HildaHello, SOME BY MI here :)
We do not advise for the Hair Removal Cream to be used on sensitive areas such as the bikini line. We recommend it on external areas such as arms, legs, armpit, etc.
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 - ■ SOMEBYMI ■ AHA-BHA-PHA 14DAYS SUPER MIRACLE SPOT ALL KILL CREAM
- Item Q&A
| Do u hve the miracle cream? Also, does miracle cream help to clear the after acne scars and spots? Wat do u recommend for clearing acne spots and scars? Answer : [Re] Inquiry for the item from butter881Hello, SOME BY MI here :)
Our Miracle Cream is available for purchase, and please note it is a different product from our Miracle Spot All Kill Cream. Our Miracle cream is a moisturizer that helps soothe the skin while the Spot All Kill Cream is used to soothe newly rising acne.
If you are looking for products for acne scars, we recommend our Snail Truecica products instead for skin regeneration. Thank you! Hi, can this be applied on acne? And also the after acne dark spot? Answer : [Re] Inquiry for the item from mig****Hello, this is SOME BY MI :)
Yes, this cream is to be applied on rising/inflamed acne spots to help soothe it. Unfortunately, this cream does not have an effect in removing or fading the dark spots.
Thank you! Answer : [Re] Inquiry for the item from loo****Hi can I use this spot cream at the end if I'm already using BHA at the beginning of my skincare routine? Thanks Answer : [Re] Inquiry for the item from xia****Hello, SOMEBYMI here. Yes, you can use our Miracle Spot All Kill Cream after your skincare routine. Please note that this cream is used only on the acne trouble spot. Thank you :) Hi,
Could you advise if we can this cream with the spot oil and advise what differences for these 2 products？
Awaiting your reply soon, thanks. Answer : [Re] Inquiry for the item from yee****Hello SOMEBYMI here. The main deference is the formulation of the 2 products: one is a cream type while the other one is an oil type. There are various ways to use the oil type, you can mix it with facial mist,foundation, or other skincare products for soothing acne trouble or oil control. You can also add a few drops to the water when washing your face. Please refer to the product page for more information. Thank you!
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 - SOME BY MI
- Item Q&A
| Hi...
How many piece of product will I get if I purchase the Miracle Box for $40 ?
Please see diagram attached.
What is Main-Product and what is Sub-Product?
Thanks. Answer : [Re] Inquiry for the item from nisalady911Hello, SOME BY MI here :)
You will be getting a total of 4 products.
We have attached the combination of items you can get from our Super Box Event. Please note that the type of the Super Box is randomly chosen. Thank you! Question : [Re] Inquiry for the item from nisalady911What is main product?
What is sub product? Answer : [Re] Inquiry for the item from nisalady911I think it is unfair for you to give a Rsndom Items as I might not be using it at all and not of my need. Thank just an opinion you might consider. Question : [Re] Inquiry for the item from nisalady911Dear buyer, the name of this event is "Mystery Fun Box" meaning the buyer will receive either of the possible choices chosen randomly.
If you have certain items in mind, we recommend you to choose that certain item over the mystery fun box. Thank you. Hi...
How many piece of product will I get if I purchase the Miracle Box for $40 ?
Please see diagram attached.
What is Main-Product and what is Sub-Product?
Thanks. Answer : [Re] Inquiry for the item from nisalady911Hello, SOME BY MI here :)
You will be getting a total of 4 products.
We have attached the combination of items you can get from our Super Box Event. Please note that the type of the Super Box is randomly chosen. Thank you!
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 - ■ SOMEBYMI ■ AHA-BHA-PHA 30데이즈 미라클 스페셜 키트
- Item Q&A
| What's different btw soap bar and foam ? Answer : [Re] Inquiry for the item from jasmineHello, SOME BY MI here :)
Both products are from our Miracle series which helps with soothing acne and cleansing of pores. The main difference between these two is the texture of the product. You may choose between the two depending on your preference.
Thank you.
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