Q&A board

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Q & A Lists
Item Question & Answer
Jabra Storm Bluetooth Mono Headset / Singapore Seller / 2 Years Warranty by Jabra Singapore
Jabra Storm Bluetooth Mono Headset / Singapore Seller / 2 Years Warranty by Jabra Singapore
Item Q&A
  • Question : Inquiry for the item from hll****Dec 24, 2019

    Hi Seller
    What is the Bluetooth version

    Answer : [Re] Inquiry for the item from hll****

    Thank you for your enquiry, the Bluetooth version is 4.0 with up to 10m range.

Xiaomi Mi Robot Vacuum Cleaner Accessories/Virtual Wall/Side Brush
Xiaomi Mi Robot Vacuum Cleaner Accessories/Virtual Wall/Side Brush
Item Q&A
  • Question : Inquiry for the item from deb****Nov 05, 2019

    What is the length of the metal strip ?

    Answer : [Re] Inquiry for the item from deb****

    Thank you for your enquiry, it is about 2m.

  • Question : Inquiry for the item from 262****Oct 23, 2019

  • Question : Inquiry for the item from tin****Oct 15, 2019

    Hi. The virtual wall stickers, can the robot still be able to sense it if it's underneath a carpet?

    Answer : [Re] Inquiry for the item from tin****

    Thank you for your enquiry, if the carpet is less than 3-4cm then the robot should be able to sense and move on the carpet.

    Question : [Re] Inquiry for the item from tin****

    U mean move away from the carpet?

    Answer : [Re] Inquiry for the item from tin****

    Move over the carpet

  • Question : Inquiry for the item from zan****Oct 14, 2017

    How frequent must we change the accessories?

    Answer : [Re] Inquiry for the item from zan****

    Hi, it depend on how often you use your robot.

    For brush, maybe 1 year once.
    For filter, maybe around 6 months to 1 year once.

  • Question : Inquiry for the item from yim****Aug 27, 2017

    Hi Seller,

    For the side brush, how many pcs are there in a pack for the price of $9.90? 1pc/pack? Or 2pc/pack?

    Thank you.

    Answer : [Re] Inquiry for the item from yim****

    Hi. Pack contains 2 side brushes. FYI.
    Thanks.

BRAND NEW Local Singapore Set HTC One M9 / LTE / Super LCD / 3GB RAM + 32GB ROM / No Warranty
BRAND NEW Local Singapore Set HTC One M9 / LTE / Super LCD / 3GB RAM + 32GB ROM / No Warranty
Item Q&A
BRAND NEW Huawei Ascend G730 / Black / 1GB RAM / 4GB ROM / 5.5 Inch Display Screen
BRAND NEW Huawei Ascend G730 / Black / 1GB RAM / 4GB ROM / 5.5 Inch Display Screen
Item Q&A
  • Question : Inquiry for the item from sho****Jul 18, 2019

    Hi, is this Dual SIM/? What size SIM cards can be used? If I buy, how soon can I get it?

    Answer : [Re] Inquiry for the item from sho****

    Thank you for your enquiry, this product allows normal SIM card and Micro SIM card. You can expect delivery of the item after 3-4 working days, thanks.

BRAND NEW Singapore Local Set HTC Desire 310 Full Set / Matte Blue / 512MB RAM + 4GB ROM/No Warranty
BRAND NEW Singapore Local Set HTC Desire 310 Full Set / Matte Blue / 512MB RAM + 4GB ROM/No Warranty
Item Q&A
  • Question : Inquiry for the item from sho****Jul 14, 2019

    Is this brand new? Its such an old model. What size SIM card can be used? Any discount available?

    Answer : [Re] Inquiry for the item from sho****

    Thank you for your enquiry, this product is brand new with packaging intact and untouched. It uses Micro SIM card slot. We do not have any running promotions at the moment, thanks.

BRAND NEW Samsung Galaxy Note 8.0 Inch / LTE Version / White / 2GB RAM / 16GB ROM
BRAND NEW Samsung Galaxy Note 8.0 Inch / LTE Version / White / 2GB RAM / 16GB ROM
Item Q&A
  • Question : Inquiry for the item from roh****Jul 06, 2019

    Is this the same Note 8.0launched in 2013? Or is it updated?

    Answer : [Re] Inquiry for the item from roh****

    .

Xiaomi Mi WIFI+ Extender 2 / 300Mbps / Increase Coverage / 1 Year Local Warranty by Xiaomi Singapore
Xiaomi Mi WIFI+ Extender 2 / 300Mbps / Increase Coverage / 1 Year Local Warranty by Xiaomi Singapore
Item Q&A
  • Question : Inquiry for the item from tal****Jun 29, 2019

    Hi, does this connect to mi home Singapore or China?

    Answer : [Re] Inquiry for the item from tal****

    .

    On Qpost : Thank you for your enquiry, this product is manufactured for use in Singapore.
    (Jul 19, 2019 12:13)

  • Question : [About Item] Related InquiriesJan 11, 2017

    Hi this wifi amplifier is for phone hotspot or can be use with home modems?

    Answer : [Re] [About Item] Related Inquiries

    Hi, this product will repeat signal from your wifi network after you setup correctly. Normally people use it at home to repeat wifi network.

Garmin Forerunner 235 / GPS Running Watch / 1 Year Local Warranty by Garmin Singapore
Garmin Forerunner 235 / GPS Running Watch / 1 Year Local Warranty by Garmin Singapore
Item Q&A
  • Question : Inquiry for the item from eth****Mar 26, 2019

    Does your watch comes with an extra watch strap?

    Answer : [Re] Inquiry for the item from eth****

    The watch does not come with extra watch strap.

Jabra Classic Mono / Singapore Seller / 2 Years Warranty by Jabra Singapore / Simple Design
Jabra Classic Mono / Singapore Seller / 2 Years Warranty by Jabra Singapore / Simple Design
Item Q&A
    Waterproof Bag / Suitable for Phone / Camera / Music Player / Easy to use
    Waterproof Bag / Suitable for Phone / Camera / Music Player / Easy to use
    Item Q&A
    • Question : Inquiry for the item from wei****Jan 09, 2019

    • Question : Inquiry for the item from ire****Apr 25, 2018

      Could we purchase item directly at Urban Toys?

      Answer : [Re] Inquiry for the item from ire****

      Hi,

      Yes you may purchase the item directly from us.

      You may either select mail out or self collection.

    • Question : Inquiry for the item from lin****Mar 03, 2018

      Hi, can this fit iPhone 6s?

      Answer : [Re] Inquiry for the item from lin****

      Hi. Yes, it can.

    • Question : Inquiry for the item from nic****Dec 30, 2017

      Hi may I ask able to mix the colours of the waterproof bag

      Answer : [Re] Inquiry for the item from nic****

      Hi, sorry. Not possible to mix colour.

      Question : [Re] Inquiry for the item from nic****

      Alright thanks

      Answer : [Re] Inquiry for the item from nic****

      You're welcome.

    Xiaomi Mi Selfie Stick Tripod / Bluetooth / Monopod / 6 Months Local Warranty by Xiaomi Singapore
    Xiaomi Mi Selfie Stick Tripod / Bluetooth / Monopod / 6 Months Local Warranty by Xiaomi Singapore
    Item Q&A
    Jabra Talk 15 Mono Bluetooth Headset / Wireless / 2 Years Local Warranty by Jabra Singapore
    Jabra Talk 15 Mono Bluetooth Headset / Wireless / 2 Years Local Warranty by Jabra Singapore
    Item Q&A
    Jabra Steel Wireless Headset / Singapore Seller / 5 Years Warranty by Jabra Singapore / Quality Call
    Jabra Steel Wireless Headset / Singapore Seller / 5 Years Warranty by Jabra Singapore / Quality Call
    Item Q&A
      • Question : Inquiry for the item from ter****Oct 20, 2018

        confirm 5years wty?

        Answer : [Re] Inquiry for the item from ter****

        Hi Buyer ,

        Thanks for considering us with the purchase,

        Yes,
        This is 5 year warranty.

        Regards,
        Friendly Admin

      Jabra Sport Pulse Special Edition / Singapore Seller / 3 Years Warranty by Jabra Singapore
      Jabra Sport Pulse Special Edition / Singapore Seller / 3 Years Warranty by Jabra Singapore
      Item Q&A
        • Question : Inquiry for the item from bra****Oct 16, 2018

          Hi i just collected the earphones and used it last night
          It has the following problems
          - sometimes does not charge (see attached video)
          - the earphone is discharging very quick from 100 % ,@ 7am down to 20% @ 1010 am with minor use.
          - as advertised it claims to have 4 to 5 hours of music / call time but cannot even reach 1 day of standby.
          I would like to request a replacement.

          Answer : [Re] Inquiry for the item from bra****

          Hi Customer,i believe our admin had resolved your problem.Apologise for any inconvenience causes.Thank you

          Question : [Re] Inquiry for the item from bra****

          Hi any news on the replacement

          Answer : [Re] Inquiry for the item from bra****

          Hi any news on the replacement