Q&A board

Q & A Lists
Item Question & Answer
[Sales][RG Gundam Clearances!][Real Grade (RG)][Scale 1/144][Direct from Japan]
[Sales][RG Gundam Clearances!][Real Grade (RG)][Scale 1/144][Direct from Japan]
Item Q&A
  • Question : Inquiry for the item from apr****Nov 02, 2019

  • Question : Inquiry for the item from sue****Sep 12, 2019

    Hello ... to date I still do not received any updates regarding the items that I've ordered on 2/9/19.
    Cart no : 12913213
    Order no. 302784057 n 302784058
    Please advise.

    Thk u
    Sue

    Answer : [Re] Inquiry for the item from sue****

    Dear Valued Customer,

    Thank you for your purchase on Qoo10.

    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry. We are still trying our best abilities to contact the seller in regards to your order.

    If you do not wish to wait for an update of your order, you may wish to submit a cancellation of your order.

    If there is no further update from the seller, kindly email to Qoo10 Customer Service via help@qoo10.sg.

    Thank you for your patience and understanding.

    Regards,
    Qoo10.sg

  • Question : Inquiry for the item from eka****Jun 01, 2019

  • Question : Inquiry for the item from mrv****Apr 16, 2019

  • Question : Inquiry related delivery from kar****Mar 09, 2019

+View all Notice, FAQ, Q&A >>
[Pre-Xmas Sales][Bandai One Piece Model Kits][One Piece Grand Ship Collection][Full Collection]
[Pre-Xmas Sales][Bandai One Piece Model Kits][One Piece Grand Ship Collection][Full Collection]
Item Q&A
  • Question : Inquiry for the item from teo****Oct 17, 2019

  • Question : Inquiry for the item from Mom****Oct 19, 2019

  • Question : DeliverySep 28, 2018

  • Question : Inquiry for the item from win****Aug 19, 2018

    Hi seller, I am interest in one piece model kit, item 3. Are u able to restock?

    Answer : [Re] Inquiry for the item from win****

    hi thanks for enquiry. yes we will resotck asap.
    perhaps you may contact us via carousell or whatsapp.(88282230)

  • Question : Inquiry for the item from ver****Apr 07, 2018

+View all Notice, FAQ, Q&A >>
[Best Gift][Designer Crayon][From Japan] [Aozora Dot Flower][Dot Musee][ICICOLOR]
[Best Gift][Designer Crayon][From Japan] [Aozora Dot Flower][Dot Musee][ICICOLOR]
Item Q&A
  • Question : Inquiry for the item from shi****Sep 19, 2019

  • Question : Inquiry related cancel and refund from elf****Aug 27, 2019

    2nd batch of sending very poor. Only bubble wrap and didnt even put inside a box. Only wrap with paper.

    Answer : [Re] Inquiry related cancel and refund from elf****

    Returning item on the way.

  • Question : Inquiry related cancel and refund from elf****Aug 27, 2019

  • Question : Inquiry related cancel and refund from elf****Aug 07, 2019

  • Question : Inquiry related delivery from bai****Jul 16, 2019

+View all Notice, FAQ, Q&A >>
[Sales][Dragon Ball Figure-rise Standard][Plastic Model Kits][Direct From Japan]
[Sales][Dragon Ball Figure-rise Standard][Plastic Model Kits][Direct From Japan]
Item Q&A
[Sales][HGBD Gundam Clearances!][High Grade (RG)][Scale 1/144][Direct from Japan]
[Sales][HGBD Gundam Clearances!][High Grade (RG)][Scale 1/144][Direct from Japan]
Item Q&A