Watashi Plus by Shiseido Singapore
Watashi Plus by Shiseido Singapore SG
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All Items(13)
RM 15.58

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Q & A Lists
Item Question & Answer
[WATASHI PLUS] 2 Fino Hair Mask + 1 Ma Cherie Shampoo/Conditioner
[WATASHI PLUS] 2 Fino Hair Mask + 1 Ma Cherie Shampoo/Conditioner
Item Q&A
  • Question : Inquiry for the item from MkSureItsYummyOkayMay 12, 2021

    Ho can hv options of shampoo n conditioner instead of 2 treatment..hv ordered but don't like the treatment n options putv2 tubs..it didn't hydrate my hair even its treatment but I like the shampoo

    Answer : [Re] Inquiry for the item from MkSureItsYummyOkay

    Dear Customer, we are sorry for the inconvenience. Unfortunately, we cannot replace the bundle. Thank you.

    Question : [Re] Inquiry for the item from MkSureItsYummyOkay

    I really like the shampoo is there any other promo for shampoo conditioner set?

  • Question : Inquiry for the item from magMay 02, 2021

    Hi seller, pls adv exact expiry xx 2022. Thanks

    Answer : [Re] Inquiry for the item from mag

    Dear Customer,

    Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you're referring to, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry!

    Thank you!

  • Question : Inquiry for the item from magMay 02, 2021

    Hi seller, pls adv exact expiry xx 2022. Thanks

    Answer : [Re] Inquiry for the item from mag

    Dear Customer,

    Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you're referring to, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry!

    Thank you!

  • Question : Inquiry for the item from Steph0824Dec 18, 2020

    Hi,

    Can I confirm that the Fino hair treatment is made in Japan and not Taiwan ?

    Thanks,

    Answer : [Re] Inquiry for the item from Steph0824

    1st reminder...

    Question : [Re] Inquiry for the item from Steph0824

    Dear Customer,

    Hi! Thanks for reaching out to us. It is made in Japan.

    Best regards,
    Steph

    Answer : [Re] Inquiry for the item from Steph0824

    Your response was too late and I missed the sales !

    Question : [Re] Inquiry for the item from Steph0824

    Dear customer,

    Thank you for getting back to us. We sincerely apologize for the inconvenienece that this has caused you.

    Best regards,
    Dex

[BUNDLE OF 6] Tsubaki Damage Care/Volume Touch Shampoo 500ml
[BUNDLE OF 6] Tsubaki Damage Care/Volume Touch Shampoo 500ml
Item Q&A
  • Question : Inquiry for the item from cynnong19May 10, 2021

  • Question : Inquiry for the item from cykoh8288Jan 15, 2021

    Hi.. whats the expiry date?

    Answer : [Re] Inquiry for the item from cykoh8288

    Dear Customer,

    Good day! Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you'll be receiving, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Dex

  • Question : Inquiry for the item from LauJan 14, 2021

    Dear seller, can mix with conditioner ?

    Answer : [Re] Inquiry for the item from Lau

    Dear customer,

    Thank you for reaching out to us. We would like to inform you that you can't mix the shampoo witht eh conditioner.

    Best regards,
    Dex

[Watashi Plus][SENKA][BUNDLE OF 2] White Beauty Serum In CC 40g
[Watashi Plus][SENKA][BUNDLE OF 2] White Beauty Serum In CC 40g
Item Q&A
  • Question : Inquiry for the item from lenayew55May 05, 2021

    Can I check on the weight of the item. Is it 2x40g or 2x35g?
    Also when is the expiry date?

    Answer : [Re] Inquiry for the item from lenayew55

    Dear Customer,

    Thank you for reaching out to us! It is 40g. We are unable to provide a specific expiry date for the item you're referring to, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry!

    Thank you!

[Watashi Plus] [BUNDLE OF 2] Fino Premium Touch Hair Mask 230g
[Watashi Plus] [BUNDLE OF 2] Fino Premium Touch Hair Mask 230g
Item Q&A
[WATASHI PLUS] Exclusive Brand Box (worth $128)
[WATASHI PLUS] Exclusive Brand Box (worth $128)
Item Q&A
  • Question : Inquiry for the item from linqun1985May 01, 2021

    For the anessa sunblock, may i know when you say that you wont ship out items near to expiry, how long are u looking at? 6 months till expiry or 1 year to expiry or? As there are 3 in the package and the answer of not near to expiry is rather grey. Thank you!

    Answer : [Re] Inquiry for the item from linqun1985

    Dear Customer, we can guarantee that it is atleast 6 months before expiry. Thank you.

  • Question : Inquiry for the item from TinileeApr 28, 2021

  • Question : Inquiry for the item from TinileeApr 14, 2021

  • Question : Inquiry for the item from Qoo10Mar 10, 2021

  • Question : Inquiry for the item from yewjielinMar 10, 2021

+View all Notice, FAQ, Q&A >>
[Watashi Plus] [Senka] [BUNDLE OF 3] [Cleanser] Perfect Whip
[Watashi Plus] [Senka] [BUNDLE OF 3] [Cleanser] Perfect Whip
Item Q&A
  • Question : Inquiry for the item from zermaineApr 12, 2021

    Hi
    Are you selling the old packaging or the new packaging product for this promotion? Please advise.

    Answer : [Re] Inquiry for the item from zermaine

    Dear Customer, we are selling the new packaging. Thank you

    Question : [Re] Inquiry for the item from zermaine

    Referring to [Watashi Plus] [Senka] [BUNDLE OF 3] [Cleanser] Perfect Whip Order no. 337469648:

    1. You had explicitly said you are selling new packaging. However you sent me the old packaging.

    2. Upon putting up an exchange request, you conveniently say there is no more new packaging available and did not offer an exchange in the future.

    3. So you had misled me into the purchase and now shirk responsibility, wanting to clear your old stocks.

    4. Qoo10 tried to contact you but you did not respond to them.

    As a well established brand, you have tarnished your reputation by being unresponsive, irresponsible and acted in bad faith (read as: A term that generally describes dishonest dealing. Depending on the exact setting, bad faith may mean a dishonest belief or purpose, untrustworthy performance of duties, neglect of fair dealing standards, or a fraudulent intent.)

    I hope that Qoo10 customers will be alerted to be careful about dealing with you in future.

  • Question : Inquiry for the item from tanhkivyApr 25, 2021

    how many tubes for this promo of $22.50? 9 tubes or 6 tubes. Thanks

    Answer : [Re] Inquiry for the item from tanhkivy

    Dear Customer, good day! It is a bundle of 3. Thank you!

  • Question : Inquiry for the item from JoeanniefApr 20, 2021

    Hi seller
    It’s such a disappointment that you missed my order and just cancelled my order after my inquiry to you!
    I ordered 2 sets on 15Apr and you can totally overlooked it

    Really upset with such first order experience 😣

    Answer : [Re] Inquiry for the item from Joeannief

    Dear Customer, we are truly sorry for this. We will make sure for this never to happen again. We still encourage you to reorder so we can arrange another delivery. Thank you.

    Question : [Re] Inquiry for the item from Joeannief

    No Thank you!
    The first & last purchase & the experience is terrible .. I have paid and order and yet you totally overlook the order. There are lots of sellers out there offering the same product. Would go for seller that with good service

    Answer : [Re] Inquiry for the item from Joeannief

    Dear Customer, we sincerely apologize for the inconvenience. Rest assured we will continue to improve our services. Thank you.

  • Question : Inquiry for the item from fjing9498Apr 11, 2021

    When is the expiry?

    Answer : [Re] Inquiry for the item from fjing9498

    Dear Customer,

    Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you're referring to, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry!

    Thank you!

  • Question : Inquiry for the item from AngelineMar 08, 2021

    Hi seller, may I know when is the expiry date for this items ?

    Hooe to receive your reply asap so I can buy

    Thank you

    Answer : [Re] Inquiry for the item from Angeline

    Dear Customer,

    Good day! Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you'll be receiving, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Dex

+View all Notice, FAQ, Q&A >>
[Tsubaki] Extra Moist/ Damage Care/ Volume Touch 500ml
[Tsubaki] Extra Moist/ Damage Care/ Volume Touch 500ml
Item Q&A
  • Question : Inquiry for the item from foossjacApr 15, 2021

    Hi,

    Can I know when will Volume Touch conditioner be available?

    Thanks.

    Rgds,
    Jacquelyn

    Answer : [Re] Inquiry for the item from foossjac

    Dear Customer,

    Thank you for your interest in our product! Unfortunately, we cannot guarantee when we can replenish the product but we'll be replenishing soon! In the meantime, we encourage you to add this to your Wishlist so you can get notified once it is back in stock.

    Thank you!

    Question : [Re] Inquiry for the item from foossjac

    Ok noted and thanks for the reply.

    Answer : [Re] Inquiry for the item from foossjac

    YOu're welcome!

  • Question : Inquiry for the item from Xte****Jun 27, 2020

    Hi. Is the price for 1 or 2 bottles of 500ml shampoo? Thanks.

    Answer : [Re] Inquiry for the item from Xte****

    Dear customer,

    Good day! Thank you for showing interest in our products. The base price is good for a single bottle only. Thank you.

    Best regards,
    Mei

[Watashi Plus] [Tsubaki] Extra Moist/ Volume Touch/ Damage Care Shampoo 500ml
[Watashi Plus] [Tsubaki] Extra Moist/ Volume Touch/ Damage Care Shampoo 500ml
Item Q&A
  • Question : Inquiry for the item from adeline_09Mar 08, 2021

    Hi when is the expiry date?

    Answer : [Re] Inquiry for the item from adeline_09

    Dear Customer,

    Good day! Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you'll be receiving, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Dex

  • Question : Inquiry for the item from adeline_09Mar 08, 2021

    Hi when is the expiry date?

    Answer : [Re] Inquiry for the item from adeline_09

    Dear Customer,

    Good day! Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you'll be receiving, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Dex

  • Question : Inquiry related delivery from emi****Apr 16, 2020

    Hi do u deliver during this circuit breaker? Thanks

    Answer : [Re] Inquiry related delivery from emi****

    Dear Customer,

    Good day! Thank you so much for reaching out. Yes, our deliveries are still on going. If you have any questions or concerns please don't hesitate to message us.

    Best regards,
    EJ

    Question : [Re] Inquiry related delivery from emi****

    Noted thank you :)

    Answer : [Re] Inquiry related delivery from emi****

    Dear customer,

    If you have any questions or cocerns please don't hesitate to message us.

    Best regards,
    EJ

  • Question : Inquiry for the item from Mar****Jan 18, 2020

    Hi, where is it manufactured and when's expiry date?

    Answer : [Re] Inquiry for the item from Mar****

    Dear customer,

    Thank you for showing interest in our products. Unfortunately, we are unable to provide a specific expiry date for the item you're referring to as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Also, please be advised that this item is manufactured in Japan.

    If you have further questions or any other concerns, please don't hesitate to send us a message.

    Best regards,
    Mei

  • Question : Inquiry for the item from mei****Jan 11, 2020

    Hi, do You still have stock for extra moist shampoo? Thank you so much!

    Answer : [Re] Inquiry for the item from mei****

    Dear customer,

    Thank you so much for showing interest in our products. Unfortunately, the item that you wish to purchase is currently out of stock an we do not have an estimated time of replenishment for this.

    Best regards,
    Mei

    Question : [Re] Inquiry for the item from mei****

    Ok thank you so much!

    Answer : [Re] Inquiry for the item from mei****

    Dear customer,

    You're always welcome! Just let us know if you have further questions or any other cocnerns. Have a nice day!

    Best regards,
    Mei

+View all Notice, FAQ, Q&A >>
[Ma Cherie] Air Feel / Moisture Shampoo/Conditioner EX 450ml
[Ma Cherie] Air Feel / Moisture Shampoo/Conditioner EX 450ml
Item Q&A
  • Question : Inquiry for the item from christina_1107Feb 13, 2021

  • Question : Inquiry for the item from agmypgAug 04, 2020

    Hello seller, may I know the expiry date of mositure shampoo? Thanks

    Answer : [Re] Inquiry for the item from agmypg

    Dear customer,

    Thank you for showing interest in our products. Unfortunately, we are unable to provide a specific expiry date for the item you're referring to as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Mei

[Watashi Plus] Anessa Perfect/ Essence UV Mild Milk 60ml
[Watashi Plus] Anessa Perfect/ Essence UV Mild Milk 60ml
Item Q&A
  • Question : Inquiry related delivery from WongylJan 26, 2021

  • Question : Inquiry for the item from aliciatay10Nov 15, 2020

  • Question : Inquiry for the item from h9791097Oct 11, 2020

    Hi seller,
    When is expiry date of the Anessa Perfect please? Since you offer bundle deal, so I would like to know if they are short expiry..
    Thank you.

    Answer : [Re] Inquiry for the item from h9791097

    Dear customer,

    Thank you for showing interest in our products. Unfortunately, we are unable to provide a specific expiry date for the item you're referring to as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Mei

  • Question : Inquiry for the item from hmt****Apr 07, 2020

[ZA] [BUNDLE OF 2] Perfect Fit Two-Way Foundation Refill OC0W/OC00/OC10/OC20/OC30/PO20
[ZA] [BUNDLE OF 2] Perfect Fit Two-Way Foundation Refill OC0W/OC00/OC10/OC20/OC30/PO20
Item Q&A
  • Question : Inquiry related delivery from tanloosieJan 28, 2021

    Delivery by after express is free for me correct ?

    Answer : [Re] Inquiry related delivery from tanloosie

    Dear customer,

    Thank you for reaching out to us. We would like to inform you that the free shipping is under SF Express.

    Best regards,
    Dex

  • Question : Inquiry related delivery from tantripadJan 28, 2021

    SF express is free for me correct ??

    Answer : [Re] Inquiry related delivery from tantripad

    Dear customer,

    Thank you for reaching out to us. We would like to inform you that you are correct.

    Best regards,
    Dex

  • Question : Inquiry for the item from jesslynoh73Dec 14, 2020

    Last time I'm using No 32 so now which one should I choose?

    Answer : [Re] Inquiry for the item from jesslynoh73

    Dear customer,

    Thank you for reaching out to us. We would like to inform you that we are not able to provide a specific item as we don't know your skin texture. We highly suggest that you check our physical store for you to know what to purchase online.

    Best regards,
    Dex

  • Question : Inquiry related delivery from HengDec 11, 2020

    Hello I paid on 2dec, it’s 11dec today n the statue is still shipping requested , when r you gg to send the items?

    Answer : [Re] Inquiry related delivery from Heng

    Dear Customer,

    We are sorry for the delay in getting your order shipped. We understand this is beyond usual timelines. We will coordinate this with our Warehouse Team so we get feedback on your order status. We are sorry for the inconvenience and thank you for your patience.

    Best regards,
    Dex

  • Question : Inquiry for the item from adelehoeDec 04, 2020

    Will there be stock for PO10?

    Answer : [Re] Inquiry for the item from adelehoe

    Dear customer,

    Thank you for reaching out to us. We would like to inform you that we don't have a definite date on when would the the itembe back on stock. Please allow us to coordinate this with our relevant team for us to be able to provide a more accurate answer.

    Best regards,
    Dex

+View all Notice, FAQ, Q&A >>
[Watashi Plus] [TSUBAKI] [BUNDLE OF 3] Premium Hair Mask 180g
[Watashi Plus] [TSUBAKI] [BUNDLE OF 3] Premium Hair Mask 180g
Item Q&A
  • Question : Inquiry for the item from vickylyl89Jan 20, 2021

    Available stock now? I can't apply the 25% offer voucher for tsubaki product, pls fix.

    Answer : [Re] Inquiry for the item from vickylyl89

    Dear customer,

    Thank you for reaching out to us. We would like to inform you that the item is available. You may opt to add it to your cart or buy it now.

    Best regards,
    Dex

  • Question : Inquiry for the item from fiona.jrlohDec 11, 2020

    When’s the expiry for this batch?

    Answer : [Re] Inquiry for the item from fiona.jrloh

    Dear Customer,

    Good day! Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you'll be receiving, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Dex

  • Question : Inquiry for the item from marianne_daetSep 20, 2020

    Is free mask still available when i purchase this product and the mystery box min $50?

    Answer : [Re] Inquiry for the item from marianne_daet

    Dear customer,

    Thank you for showing interest in our products. Please allow us to confirm this inquiry with our team. Thank you.

    Best regards,
    Mei

    Question : [Re] Inquiry for the item from marianne_daet

    Pls update your promo if this is no longer valid to avoid misleading info. Thank you

    Answer : [Re] Inquiry for the item from marianne_daet

    Dear customer,

    We're really sorry about this. Allow us to forward this to our team to check and update. Thank you.

    Best regards,
    Mei

  • Question : Inquiry for the item from jlnseah9Sep 13, 2020

    You sure this product is silicon free? The ingredient contradicting.

    Answer : [Re] Inquiry for the item from jlnseah9

    Dear customer,

    Thank you for reaching out to us. Upon checking with our team, this item is not silicone free.

    Best regards,
    Mei

    Question : [Re] Inquiry for the item from jlnseah9

    Then you should remove all misleading photo that shows product as silicon free.

    Answer : [Re] Inquiry for the item from jlnseah9

    Dear customer,

    We're really sorry about this. Rest assured we have already forwarded this to the concerned team. Thank you.

    Best regards,
    Mei

  • Question : Inquiry for the item from k27venusSep 13, 2020

+View all Notice, FAQ, Q&A >>
[NEW] [Anessa] UV Sunscreen Skincare Milk/ Gel/ BB/ Bubble
[NEW] [Anessa] UV Sunscreen Skincare Milk/ Gel/ BB/ Bubble
Item Q&A
  • Question : Inquiry related delivery from TwinkleyinJan 17, 2021

    Hi I placed order on 13th and until now items still not shipped out. Please advise when you will ship out the items.

    Answer : [Re] Inquiry related delivery from Twinkleyin

    Dear customer,

    Thank you for reaching out to us. We would like to inform you that the shipping would take 5-7 days as it is handled by a third party courier. Rest assured that you will receive your order the soonest.

    Best regards,
    Dex

  • Question : Inquiry for the item from IvySep 27, 2020

    Hi, which type is suitable for combination skin?

    Answer : [Re] Inquiry for the item from Ivy

    Dear customer,

    Thank you for showing interest in our productcs. You may use the Anessa Perfect Uv Sunscreen Skincare Milk 60ml or Anessa Perfect Uv Sunscreen Skincare Gel 90G.

    Best regards,
    Mei

    Question : [Re] Inquiry for the item from Ivy

    Noted with thanks.

    Answer : [Re] Inquiry for the item from Ivy

    Dear customer,

    You're always welcome! Should you have further questions or any other concerns, please don't hesitate to send us a message.

    Best regards,
    Mei

  • Question : Inquiry for the item from GSep 07, 2020

  • Question : Inquiry for the item from haz****Apr 11, 2020

    Wow.. what a great offer
    Retail price: $34.90
    Promo proce: $31.40

    Let me order a hundred bottles!

    Answer : [Re] Inquiry for the item from haz****

    Dear Customer,

    Good day! Thank yoyu for reaching out. If you have any questions or concerns please don't hesitate to message us.

    Best regards,
    EJ

[Watashi Plus] [BUNDLE OF 3] [PREMIUM] Tsubaki Shampoo + Conditioner 490ml + Tsubaki Hair Mask 180g
[Watashi Plus] [BUNDLE OF 3] [PREMIUM] Tsubaki Shampoo + Conditioner 490ml + Tsubaki Hair Mask 180g
Item Q&A
  • Question : Inquiry for the item from joyce_soon15Sep 29, 2020

  • Question : Inquiry for the item from gingjehSep 16, 2020

    I purchased few items. one of item expires date April 2021. Can you exchange the item.
    Smooth and silky treatment 180g

    Answer : [Re] Inquiry for the item from gingjeh

    Dear customer,

    Thank you for reaching out to us and we apologize for the inconvenience caused. Please allow us to forward this to our team to check and we'll get back to you for an update.

    Best regards,
    Mei

    Question : [Re] Inquiry for the item from gingjeh

    Dear customer,

    We have been informed that our stocks for this are in less than a year expiry that's why it is on sale/discounted price.

    Best regards,
    Mei

  • Question : Inquiry for the item from cykoh8288Sep 13, 2020

[Tsubaki] Dry Shampoo 180ml
[Tsubaki] Dry Shampoo 180ml
Item Q&A
  • Question : Inquiry for the item from lohdellaAug 31, 2020

    How often can I use this ,? Daily or 2-3 times a week ?
    How long is delivery ?

    Answer : [Re] Inquiry for the item from lohdella

    Dear customer,

    Thank you for reaching out to us and for showing interest in our products. Please be advised that you can use this product on a daily basis.

    Best regards,
    Mei

[Tsubaki] Volume Touch Shampoo 500ml
[Tsubaki] Volume Touch Shampoo 500ml
Item Q&A
  • Question : Inquiry for the item from 242****Jun 23, 2020

    Hi Seller,

    Please advise expiry date tsubaki volume touch shampoo 500ml. Thanks

    Answer : [Re] Inquiry for the item from 242****

    Dear customer,

    Thank you for showing interest in our products. Unfortunately, we are unable to provide a specific expiry date for the item you're referring to as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Mei

    Question : [Re] Inquiry for the item from 242****

    Can you pls check the real expiry date as I will place order in large quantities? I read the review that expiry date for this item actually only till late 2020 which means its short expiry item. Kindly please advise.

    Answer : [Re] Inquiry for the item from 242****

    Dear Customer,

    Thank you for getting back to us. We understand that you are askaing about the expiry and the manufacturing date of our products. However, we regret to inform you that we are not able to do so, as our products are from different warehouses with different manufacturing dates. We seek for you kind understanding regarding this.

    Best regards,
    Dex

[Senka] [BUNDLE OF 2] Perfect Whip 100g (Fresh / White/ Collagen/ Acne/ Clay)
[Senka] [BUNDLE OF 2] Perfect Whip 100g (Fresh / White/ Collagen/ Acne/ Clay)
Item Q&A
  • Question : Inquiry for the item from cjn****May 16, 2020

    Expiry date please. Also the shipping fee is very costly.

    Answer : [Re] Inquiry for the item from cjn****

    Dear Customer,

    Thank you for reaching out to us! We are unable to provide a specific expiry date for the item you'll be receiving, as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    EJ

[Ma Cherie] Air Feel/Moisture Shampoo/Conditioner EX 180ml/380ml
[Ma Cherie] Air Feel/Moisture Shampoo/Conditioner EX 180ml/380ml
Item Q&A
  • Question : Inquiry for the item from jun****May 01, 2020

  • Question : Inquiry for the item from agm****Apr 24, 2020

    Hi seller, when is the expiry date at moisturise shampoo refill pack? Thanks

    Answer : [Re] Inquiry for the item from agm****

    Dear customer,

    Thank you for showing interest in our products. Unfortunately, we are unable to provide a specific expiry date for the item you're referring to as our stock is composed of products from different manufacturing dates. We do guarantee, however, that we do not ship out items close to expiry.

    Best regards,
    Mei

  • Question : Inquiry for the item from lie****Oct 13, 2019

    when the shampoo refill coming back instock?

    Answer : [Re] Inquiry for the item from lie****

    Dear Customer,

    Good day! We are planning to replenish the stocks soon for this item. But we are so sorry we do not have a definite date to provide you. Kindly check our page often to get updated on availability details. Thank you for your support.

    Best regards,
    EJ

[ZA] Perfect Fit Two-Way Foundation Refill OC0W/OC00/OC10/OC20/OC30/PO20
[ZA] Perfect Fit Two-Way Foundation Refill OC0W/OC00/OC10/OC20/OC30/PO20
Item Q&A
  • Question : Inquiry for the item from cyz****Apr 11, 2020

    Hi, will you refill stock for OC30?

    Answer : [Re] Inquiry for the item from cyz****

    Dear Customer,

    Good day! Thank you so much for reaching out. As per checking we do not have definite date on when will we be replenishing the stocks for this item but please do check our page from time to time so you would be updated with our stock replenishments. If you have any questions or concerns please don't hesitate to message us.

    Best regards,
    EJ

  • Question : Inquiry from Pan****Oct 17, 2019

  • Question : Inquiry for the item from as2****Sep 29, 2019

  • Question : Inquiry related return and exchange from ann****Sep 10, 2019

    Hihi I need to exchange color tone, yet to receive updates from you guys. Please let me know asap as terms and conditions stated within 7days!!!

    Answer : [Re] Inquiry related return and exchange from ann****

    Dear Customer,
    We are very sorry for the delay. We are able to excange but the correct item is out of stock. Are you willing to wait or your would like to opt for refund?

    Best Regards,
    Kumar

    Question : [Re] Inquiry related return and exchange from ann****

    This take too long for exchange and refund right??? Is almost 1 month!!

    Answer : [Re] Inquiry related return and exchange from ann****

    Dear Customer,

    We have answered your concern on your latest chat message. Please refer to that message for further queries.

    Best regards,
    Emman

  • Question : Inquiry for the item from sli****Jul 09, 2019

+View all Notice, FAQ, Q&A >>