Shortage/missing of 1 item -The Face Shop Collagen contour lift gold 50ml, $46.90
Payment on 14th & received on 22nd Jan 2020 and came with a few samples.
However, there's Shortage/missing of 1 item -The Face Shop Nokyong Collagen contour lift gold 50ml, $46.90 (before shipping fees) which was not cheap for the price.
My products were squeezed in a small flimsy envelop which this Collagen is a 50ml so it is definitely unable to fit into this thin envelope. However, my shipping status was updated as "SHIPPING DELIVERED". Sent inquiry to seller but there's no reply so not sure is it due to CNY holiday. Therefore, contacted Qoo10 instead and got the notification few days later from Qoo10 customer service officer that it was out of stock. Thereafter, Qoo10 proceeded my cancellation and did a refund. Seller should have check before they proceed to update the status as "SHIPPING DELIVERED" for non delivery item. Rating : 2/4 Feb 03, 2020