Product consistency has changed
Bought the product when it was first launched and the consistency of the toner essence was more fluid and the toner pads soaked it up well.
Repurchased only to find that the toner essence is more like a watery gel now and had to spend a long time seeking clarification on this difference.
Eventually it was shared by the brand that the concentration was increased which resulted in this difference in consistency. So please be aware before purchasing.
Also, would have hoped for better service recovery on the issue. Rating : 2/4 Dec 31, 2020